Robert Shields Email & Phone Number

Greater New York City Area

Managed the contingent workforce vendor engagement team with responsibility for vendor management, strategic sourcing and workforce administration encompassing technology non-employees globally. Championed vendor rationalization, workforce utilization effectiveness and proactive risk management. Significant accomplishments:• Implemented and co-managed the firm's Managed Vendor Services (MVS) program• Expanded MVS program to major offices worldwide • Managed and mitigated risks related to labor law compliance and co-employment • Standardized engagement model and contract terms across vendors, services and regions• Negotiated global outsourcing engagements• Materially reduced the number of workforce vendors• Achieved highly competitive vendor rates• Designed and facilitated best practices training• Implemented on-boarding control and project approval processes• Co-managed space planning, budgeting and administration

Member of the Chief of Staff function for Equities Technology.• Managed vendor relationships and administered sourcing• Structured business model for global relationships with offshore vendors • Reengineered vendor invoice payment process• Managed space planning and administration

Greater New York City Area

Member of the Chief of Staff function for Technology and Operations.• Managed approval process for employee hires and capital appropriations in Technology and Operations• Reengineered firm wide process for contingent workforce approvals• Ensured that Internal and External Audit findings were appropriately addressed• Prepared monthly report to the Board of Directors summarizing Operations and Technology accomplishments, metrics and costs • Coordinated external cost benchmarking activities

Conducted outsourcing bid covering data center, network, desktop and trading floor support for North America and Europe: worked with external consultants, coordinated internal project teams, issued Request for Proposal, negotiated with bidders, established evaluation criteria, proposed recommendation to not proceed, recommendation accepted by Board of Directors.

Greater New York City Area

Functional areas included technology governance, operations reengineering, equipment leasing, product marketing, space planning, post-merger integration, cost accounting and expense management. Managed hardware/software procurement team and vendor contracts function.

Mba

Ba

Diploma