Project Description- The recruitment management application is a cloud-based application hosted in Salesforce that is designed to streamline the recruitment process for organizations using declarative and custom development. This application will enable organizations to manage positions, candidates, profiles, candidate skill sets, job applications, and candidate reviews, as well as manage details of job postings on various employment websites. The goal of this project is to improve the efficiency of the recruitment process, reduce manual workloads, and improve the overall recruitment experience.

Project Description: Developed and implemented a custom Salesforce Lightning Web Component (LWC) solution for managing organizations and contacts in a CRM system. The project aimed to streamline the process of adding, updating, and retrieving organization and contact records, improving the overall efficiency of sales and support teams.

• Designed a Salesforce Flow to automate insurance claim tracking and reduce manual intervention.• Created custom objects for claim management and integrated validation rules for accurate data entry.• Built dashboards to track claim submission and denial rates for actionable insights.

Dedicated professional with over six years of experience, including four years in medical billing and extensive customer service expertise. Proven track record of managing billing for over 50 private practices and utilizing various software platforms. Seeking to transition into a Salesforce Admin role, leveraging strong analytical skills, data management experience, and a commitment to improving user experiences through effective CRM solutions.