Shirley Santos Email & Phone Number

Relationship Management / Large-Scale Projects / Profit Optimization / Budget Management / Strategic Planning & Analysis / Diverse Products & Services / Business Process ImprovementMulti-talented and dedicated professional, with 12-year plus career developing and directing effective profit-driven strategies in competitive environments. Unique blend of conventional and digital marketing background coupled with passion for technical solutions. Adept at managing large-scale technical and web based solutions projects under pressure and within budget. Highly skilled and dedicated business professional with seasoned expertise across multiple facets of strategic business, cost control measures, complex reporting, analysis, and strategic planning. Acknowledged for well-defined understanding of for the development of quality management procedures and full software life-cycle support. Focused on values, corporate objectives, and strategic planning to directly impact the success, growth, and profits of a business. Recognized as a skilled management professional with exceptional ability in leading and mentoring talented professionals. Bilingual—fluent in Spanish.* Successful in the management and coordination of professional team consisting of 20+ personnel: project managers, team leaders, developers, functional analysts, academic staff and engineering staff.* Exceptional performance in the development, implementation, and upgrades of the system software and sustainment; served as the primary customer contact for program management (financial and scheduling).Core competencies include:● Project Leadership● Client &Stakeholder Management● Operations Analysis / Process Redesign● Resource Allocation & Management● Recruiting and Staffing Initiatives ● Budget & Schedule Management● Relationship & Consensus Building● Best Practices Development● Productivity & Efficiency Increases● Cost Containment & Reduction● Software Development Lifecycle

Listed skills include Integrated Marketing, Email Marketing, Digital Marketing, Management, and 38 others.