Shivam Kumar Email & Phone Number

Bihar, India

Bhagalpur, Bihar, India

Noida Area, India

Roles & responsibilities :• Analyzing system logs and identifying potential issues with computer systems ware.• Applying operating system updates, patches, and configuration changes.• Installing and configuring new hardware and software.• Adding, removing, or updating user account information, creating mail & resetting password• Answering technical queries and assisting users.• Responsibility for security, Troubleshooting ASAP any reported… Show more Roles & responsibilities :• Analyzing system logs and identifying potential issues with computer systems ware.• Applying operating system updates, patches, and configuration changes.• Installing and configuring new hardware and software.• Adding, removing, or updating user account information, creating mail & resetting password• Answering technical queries and assisting users.• Responsibility for security, Troubleshooting ASAP any reported problems.• Responsibility for documenting the configuration of the system.• System performance tuning, Ensuring that the network infrastructure is up and running.• Maintaining the IT assets inventory & efficiency used of existing assets more than purchase new. • Vendor management For coordination IT hardware troubleshooting support hardware repair and purchase.• Managing internet bandwidth dual line internet configuration along with troubleshooting of LAN WAN wifi.• IT Troubleshooting Analysing system logs and identifying potential issues with computer systems with all troubleshooting to run asset faster, troubleshooting of any reported problems as soon as possible, Performing routine audit of systems and software, disable unnecessary services on systems to perform assets faster, ensuring that the network infrastructure is always up and running.• Server /Tally - Server 2008 and 2012 installation configuration of DHCP for centralize the users activity and internet & cloud tally installation.• IT Policies worked on mail ID management, Internet usage,Byod Policy’s, IT assets damage policy.• Networking working on firewall, router modem, wifi ,switch, all networking devices configuration. Show less

Noida Area, India

Roles & responsibilities:• Installing application, windows configuration system maintenance.• Handling sales team with purchasing the product with wholesaler.• Provide IT training to new users and employees. • Maintaining IT inventory.• Install server 2008 ,2012 • Configuration of ADDS,active directory.DNS DHCP • Working on Ethernet handling • Managing the basis level firewall routers modems networking printers.

Noida Area, India

Roles & responsibilities :• Extend computer support for systems’ software and hardware.• Setup computers and install software for various applications and programs. • Interact with staff on desktop problems and their resolution. • Network and connect computers within organization to better communication. • Maintain computer peripheral devices like printers and resolve associated problems.• Server monitoring checking ping tracert Nagios systems• Hardware… Show more Roles & responsibilities :• Extend computer support for systems’ software and hardware.• Setup computers and install software for various applications and programs. • Interact with staff on desktop problems and their resolution. • Network and connect computers within organization to better communication. • Maintain computer peripheral devices like printers and resolve associated problems.• Server monitoring checking ping tracert Nagios systems• Hardware support installing applications with resolving day to day IT issues. Show less

Bachelor Of Computer Applications (Bca), Computer/Information Technology Administration And Management, A

Master Of Business Administration (Mba), Information Technology

Mna - Master Of Network Administrator, Computer And Information Sciences And Support Services, A