Shoukat Ali Email & Phone Number

California, United States

Milpitas, California, United States

I help make sure millions of packages are delivered on-time and with a smile.

San Jose, California, United States

• Orchestrated and elevated a high-performance engineering team for the Cisco ASR 9000 platform, overseeing 9 remote engineers.• Responsible for the management of lab operations to maintain product baseline stability, ensuring appropriate allocation of budget and availability of hardware and software resources.• Spearheaded baseline stability efforts, problem-solving for test bed issues, and effective management of the sanity queue.• Engaged with customers for Early Field Test delivery and Technical Marketing Engineer support.• Conducted NSO Network Manageability on c8000, ASR 9000, and NCS5500 product lines, contributing to the interoperability and reliability of the systems.• Took charge of CapEx & OpEx budget allocation, demonstrating expertise in engineering operations and adept management of hardware/software consolidation.• Collaborated cross-functionally with Product Management, Marketing, Sales, and Services for customer experience deployment at Meta, Google, Microsoft, and more.• Identified and resolved project roadblocks for team members.• Key Accomplishmentso Actively participated in Cisco System Development Lifecycle (CSDL) planning, contributing to the simplification of the troubleshooting development process.o Architected the Mass-Scale Infrastructure Quality Commit requirement, ensuring a robust and stable foundation for the platform, software releases, and hardware releases.o Provided end-to-end automation solutions for achieving a Zero Touch Network Environment.

San Jose, California, United States

• Led Viking Integration System Test Automation for XR Software Releases and hardware platforms.• Oversaw hardware and software failures, including 39 automation test beds running 24/7, utilized by 1,500 development engineers for current and upcoming Service Provider (SP) development projects. • Offered in-depth analysis on test failures and liaised between cross-functional teams during testing and development phases.• Actively participated in test plan reviews, pre-dev-test asr9k test execution, and automation reviews.• Designed and maintained test beds in the lab, conducting verification and debugging on reported problems.• Proactively studied, reviewed, and supported feature requirements for the Development team.• Participated in technical seminars, weekly project meetings, and bug scrub meetings.• Liaised with cross-functional teams to remove project and team roadblocks.• Key Accomplishments:o Designed topologies and established automation test beds for auto sanity runs, supporting both public and private IOS-XR software builds.o Trained, mentored, and coached new hires to meet performance objectives.

San Jose, California, United States

• Supported EFT and CFD customer issues, offering Dev-test and TAC training.• Collaborated with xBU Engineering on common issues across NSSTG (HA Infra, IPC, XDR, ISBU platform).• Developed and executed comprehensive DevTest plans for 7600 platform features (HA FSU/eFSU, MDR).• Contributed to internal and external DevTest plan reviews and engaged in software design spec reviews.• Collaborated on automation test reviews and planning; designed and maintained test beds.• Actively participated in Technical Seminars, weekly project meetings, and bug scrub meetings, fostering effective communication with Development Engineers (DEs) on project-related challenges.• Mentored and developed new hires on processes and best practices.• Key Accomplishments:o Spearheaded critical projects, including IPC/ICC Infra multicast RAS RMI, CnH NSSTG features test, and ISSU/PSIRT high availability test; played a key role in UI asr9k test execution.o Led the 7600 IPC multicast and HA test team, overseeing key software releases (12.2SRBx, 2.2SRCx, 2.2SRD, 12.2SRE).