Shruthi Joshi Email & Phone Number

Cork, County Cork, Ireland

Cork, County Cork, Ireland

I am currently enrolled in the Digital Skillnet TechStart program 2022 in conjunction with VMware Ireland. I am preparing for the VCTA, Dell ISM, and CompTIA Network+ cert as well as studying several other aspects of the Technology industry.

Cork, County Cork, Ireland

NDLS Customer Service Calls – High paced environment➢ Answering customer queries via phone and email related to the driving license.➢ Handling complaints, Discrepancies and escalating to the relevant department, when necessary.➢ Accurate updating of admirative record➢ Ensure customer satisfaction and help build trust in the company

Cork

Support live video sessions, verifying that participants meet technical requirements and that session stability is maintained• Triage and respond to customer queries via phone, email, chat, and messaging services, and escalate requests when needed, in line with SLAs.• Ensure that all customer interactions are handled in a professional, courteous, and respectful manner, taking the extra mile to engage customers.

Bangalore

• Recruitment Gamut• ON-Boarding, Induction & Orientation• Training & Development• HR Operations & Administration• Policies & Procedure• Separation & Exits

• HR Generalist• Recruitment and Payroll• HR Administration

• Probation Management• Employee Credential Letters• Career Counsellor Allocation• Rewards and Recognition