Shruti Mehta, Ma, Cssbb Email & Phone Number

Chapel Hill, Nc, Us

North Carolina, United States

● Collaborate with senior leadership of business development teams to design and direct the operational strategy across local and national healthcare markets to maximize the performance and impact of technical assistance and quality improvement program within the healthcare environment. ● Improve patient experiences through oversight of practice facilitation efforts across a portfolio of health center partnerships, including local health departments, FQHC, birthing centers, and hospitals. ● Align engagements with established impact goals, interim measures, and agency satisfaction by managing a data-driven framework. ● Control costs and estimated resources to maximize market growth.

Durham, Nc

● Warranted quality care delivery and complied with regulatory/accreditation requirements while leading business transformation activities for managed care processes and provider networks to improve overall patient health.● Enhanced progress and impact of healthcare initiatives while reporting results to various committees and accreditation authorities.● Restructured business processes while directing and training quality improvement staff and operational managers to upgrade service quality.● Adopted scalable approaches for quality management while utilizing tools/data and managing teams within the department and across operational functions.

Durham, Nc

● Adhered to CMS guidelines and Lean/Six Sigma framework while driving various quality improvement projects, resulting in a reduction in grievance reporting errors and an increase in quality rating of patient treatment plans. ● Presented results and proposed action plans to senior management, C-suite, and board members for the management of HEDIS improvement activities. ● Utilized quantitative/qualitative methods and expertise in AlphaMCS data reporting and MicroStrategy BI software while optimizing operational workflows and achieving high levels of patient satisfaction.● Maximized usage of FDA-authorized medication for adolescents with ADHD and followed practice guidelines for Medication Assisted Treatment of patients with substance use disorders while sustaining recovery.

Raleigh, Nc

● Implemented a quality management framework to manage systematic planning, execution, monitoring, and evaluation of goals following federally mandated contractual requirements while functioning as the Data Manager and Quality Improvement Specialist for seven funded evidence-based home visiting programs across NC.● Supported integration of evidence-based practices while performing site visits for outcome monitoring and evaluating model fidelity through Implementation Science practices and informed decision-making.● Partnered with community service agencies in the application of Model for Improvement methodologies while directing QI learning breakthrough series.● Focused on promoting and building a culture of quality to strengthen a policy-to-practice framework in partnership with staff from federal, state, and local agencies.

Raleigh, Nc

● Monitored service trends, incidents, adverse events, and quality of care measures, including quantifying healthcare processes, outcomes, patient perceptions, and organizational structure.● Adhered to mental health accreditation requirements, including Commission on Accreditation and Rehabilitation Facilities – CARF and the Joint Commission - JC. ● Designed standard operating procedures for staff onboarding, professional development, and clinical supervision in cooperation with the Clinical Director. ● Adopted a coordinated approach to manage healthcare quality and maximize service effectiveness by establishing a quality management system within the behavioral health agency.

Raleigh, Nc

● Promoted family preservation by providing home-based behavioral support, including crisis intervention, intensive case management, individual/family therapy, skills training, and rehabilitative support while collecting and interpreting patient information.● Focused on alleviating health risks while driving therapeutic interventions by handling an intensive in-home clinical team of three professionals.● Designed interventions and treatment modalities for clients in a multi-disciplinary setting while organizing and chairing collaborative Child & Family Team meetings.● Evaluated client’s need for services and coordinated discharge planning and transitional continuity of care while leveraging case management.

Newark, Nj

● Managed a forensic team within the correctional facility focused on prevention and treatment of behavioral health illness experienced by inmates. ● Conducted psychological assessments and facilitated wrap-around mental health services aimed at rehabilitation with quality access of care. ● Supervised, coached and trained clinical team members while establishing new lines of cooperation.● Tracked the activities of inmates with a history of violent or sexual crimes through risk assessments. ● Supported special offender populations by offering trauma-informed care and psycho-education groups.

Master Of Arts In Forensic Psychology

(Concentration: Juvenile Offenses, Criminal Psychology, Personality Assessments)

Bachelor Of Arts In Psychology

Bachelor Of Science In Criminal Justice