FutureHeights is a 501(c)3 nonprofit community development corporation for the City of Cleveland Heights that also serves the City of University Heights.Roles served:* Community-Building Programs Manager - August 2021-present* Neighborhood Mini-Grant Program Facilitator - temporary, March-April 2021* Volunteer - September 2020-August 2021* Summer AmeriCorps VISTA - June 2020-August 2020* Social Work Internship - September 2019-May 2020Responsibilities and results:+$160,000 in organizational and programming funding secured through donor relationship building and grant writing.Recruit, onboard/train +125 volunteers and interns.Recruit, interview, onboard, and foster meaningful coaching relationships with +65 participants in a leadership program.Design leadership program curriculum and facilitate sessions.Design and manage +6,500 social media posts on Facebook, Instagram, and LinkedIn.Facilitate the awarding of +$47,000 through a mini-grant program supporting +75 resident-led projects. Utilize strategic engagement and marketing to double the number of mini-grants awarded annually.Design, implement, and evaluate a four-part forum series that engages +4,100 residents with an annual participation growth of 30%-50%.Write and implement strategic plans both for individual programs as well as for the organization as a whole.Build and maintain positive, productive relationships with colleagues, residents, community partners, city staff, and elected officials.Voted by community members as an “Amazing Woman of Cleveland Heights” (2024).

Community Innovation Network (CIN) is a nonprofit organization under the Case Western Reserve University umbrella that facilitates community-building, conducts research, builds resources, and offers both consulting and training services.Primary projects/responsibilities:* Created and implemented an on-campus voter registration/awareness campaign, including programming, outreach, and marketing materials* Conducted qualitative interviews and literature reviews as well as serving as an editorial eye for a peer-reviewed journal article* Launched and managed brand new CIN social media* Managed the monthly newsletter publication

O2 Yoga & Wellness Center is a family-owned small business with two locations in the Greater Boston area. Primary Responsibilities and results:Recruited, trained, onboarded, and maintained positive, productive relationships with +25 yoga instructors and +100 volunteers.+$270,000 in revenue secured through the recruitment of +90 yoga teacher training program participants.Designed and implemented sales strategies to bring +$500,000 in additional revenue.Designed and managed +7,700 social media posts on Facebook and Instagram.Wrote and distributed a bi-weekly electronic newsletter to a circulation of +15,000 subscribers.Managed three rental spaces for the studio’s Wellness Center generating +$19,425 in revenue. Utilized multiple technology-based platforms, including WordPress, Quickbooks, MindBody, Constant Contact, MailChimp, and Square.

Arts at the Armory is a 501(c)3 nonprofit focuses on both visual and performing arts and serves as a popular event space for many community events.Primary responsibilities:Designed and managed +5,000 social media posts on Facebook.Wrote and distributed a monthly electronic newsletter to a circulation of +7,000 subscribers.* Marketing & graphic design* Website assistant

Responsibilities:* Recruited up to 40 local artists to lease space within a storefront in historic Faneuil Hall Marketplace. * Organized over 100 in-store events to promote the artists and their work.* Hired and trained a staff of 6 to provide excellent customer service and represent the artists on the sales floor. * Social media content creator and newsletter writer.

Store Manager, 2006-2007Sister Store Manager, 2007-2010After running one for a year, was asked to run two locations simultaneously of this nationwide card store chain because of a high success level despite a difficult economic climate. Results:· Every location experienced its “Best Year Ever” each year

Independent gift/stationary store with two locations in the cityResponsibilities/outcomes:* Innovated store's inventory system for the store's most popular gift line Vera Bradley. * Increased business 30% within first three months of employment and continued to build the business.

Sales Associate, 2002Shift Supervisor, 2003-2004Responsible for management responsibilities, when necessary. Maintained specific card and gift sections. Motivated staff.Result:* Every year, this store experienced its “Best Year Ever”

Sales Associate, 1995-1998Manager, 1998-2002Responsible for the care and safety of a variety of puppies, kittens, birds, etc. Sales and customer service expert. Trained new-hires. Assisted groomers. Assisted the vet on his weekly visit. Represented the store as a merchandise buyer at a variety of gift and pet supply showsResults:* Every year, this store experienced its “Best Year Ever”