Shylee Doolabh Email & Phone Number

Southampton, Gb

Southampton, England, United Kingdom

Dealing with matter set up and ensuring that risk and compliance procedures are followed.Dealing with SDLT return and Land Registry applications – dealing with requisitions and diarising to ensure that matters are followed up and the client is kept informed of the progress.Producing and amending precedent letters and House-style documents.Ensure that property documents are correctly archived and stored and recover deeds from store when required.Take responsibility for all travel and diary management and ensuring the fee earners have everything required for their meetings.Respond to queries from clients and other stakeholders on behalf of your fee earners, ensuring excellent and clear communication at all times.

Southampton, England, United Kingdom

Managing a portfolio of properties that have come to the end of their lease. Working closely with branches to ensure landlords and tenants are provided with the right service depending on their property service level. Comparing the properties inventory against the check-out report to ensure the tenant has obliged by the tenancy agreement, this is also used to submit evidence to contractors to allow maintenance quotes to be provided and instructed. Negotiating with the landlord and tenant to make sure the deposit is distributed accordingly. When an agreement cannot be met, preparing and submitting a rebuttal to the insurance scheme My Deposits. Reviewing the adjudication from My Deposits and informing the landlord and tenant of the outcome.

United Kingdom

Covering multiple functions within the department, making sure customers have the correct loyalty scheme prior to sailing with P&O or Cunard. Support the ships staff to ensure guests on board are receiving the correct loyalty benefits, if incorrect using complex systems such as Anite, Polar and Customers Maintenance to rectify the error. Making sure customers data is handled in the correct manner following the government's GDPR guidelines. Organizing the weddings, commitment ceremonies and renewal of vows events. This has to be delivered at high standard work, so both ship and shore staff meet the businesses needs.

United Kingdom

Managing customer database effectively in order to exceed monthly and annual targets. A top performer within my department. Attend ship visits to maximise revenue for the business, dealing with customers face to face as well as over the phone. Working with various computer systems such as Polar, CRM and Lotus Notes. Receive incoming calls from new and past passengers, ranging from booking holidays to general queries and taking complaints. To be professional at all times and deliver exceptional customer service in order to enhance the customers cruise experience and encourage repeat custom.

United Kingdom

Providing the highest level of customer server and product knowledge, dealing with customs counts on a daily bases as each port will required this information. Most importantly providing an outstanding level of safety awareness. Emergency duties will be played out at the start of every cruise to insure every passenger knows the acts to take during an emergency. To for full my emergency duties I have done STCW safety training in crowd management, security awareness and lastly crowd management techniques for muster personnel and stairway guides.

United Kingdom

Initially cashing in the tills to ensure the float is right. Setting up the bar, making sure it is ready on time. Counting the amount of stock at the start and end of every night. In addition, watching over the staff to insure they are doing their job right. Managing all money on that bar, making sure all the tills have the right amount of change at all times. Cashing up tills at the end of the night. Lastly closing the bar making sure everywhere has been cleaned and ready for the next night

United Kingdom

Serve customers using the brands customer service template. Equipped to effectively train new staff members. VM training - managing price points, relaying with managers, organizing floor space, re-merchandising, replenishment and coordinating store displays. Help customers with enquires – advice on garment care, styling tips and product knowledge. Effectively resolve issues with customers, providing quality customer service with expert knowledge of procedures. I assist in stock distribution around store and garment care, loss prevention, pushing of sales, conversion, and team leadership and leading a sales floor.

Education record

Education record