• Customer service on Email and chat.• Data Management and Quality Support.• Technical Support for Banking Operations (Credit Card Disputes).

• Adept at managing administrative activities involving purchase of equipment’s, maintenance of procurement, housekeeping, safety, security, employee induction etc. • Planning and preparing monthly reports pertaining to finance required for maintaining office infrastructure and facilities.• Assisting the department in project management, cost optimization and implementing business expansion plans.• Contracts management.• Cost control and ensuring timely implementation of the project.• Vendor management- Oversee acquisition, installation and commissioning of equipment’s that are required for the facility.• Processes, Documentation, Business Control checks, audits etc.• Monitor all Statutory Compliance areas.• Asset & Order Management of all Site operations assets and orders across multiple locations.• Event Management, organizing meetings, conferences, making travel arrangements and hotel reservations for guests & foreign delegates. • Active participation in the Leadership Team for Strategic Business Planning, implementation, client interaction etc.• Upkeep of office administrative facilities and ensure availability of daily miscellaneous requirements to provide harmonious work culture to employees. • Acting as info-hub for providing administration related information and supervising administrative activities like general admin, verification of stationery stock, petty cash, courier, florist, pest control, housekeeping, etc. • Specialization in handling back office operations, inter-office correspondence, confidential mails, quotations, monthly billing, cheques, etc. • Arranging accommodation for onsite employees by co-ordination with various branch offices and to continuously improve the quality of services by visiting and studying the overseas location.