For this position, I am responsible for leading consultations for events such as weddings, corporate, residential parties, etc. helping clients develop color schemes and design concepts. I am also knowledgeable about rental and sales inventory, as well as suggesting the best options for rental items for events. I also create quotes and invoices multiple times daily for customers using PartyTrack. Four to five times weekly I go on site to set up backdrop draping, tables, place settings, etc. at event site. I am also beginning to use PartyCAD to create maps and layouts of event spaces.

- Perform excellent customer service - Create schedule weekly - Oversee 30+ employees, including management team of 4- Meet staffing goals by recruiting, interviewing and training employees- Maintain employee growth and improvement by coaching, counseling and disciplining employees; planning, monitoring and appraising job results- Adhere to budgets set by corporate - Follow and track progress of quarterly goals - Set and support achievement of weekly goals - Create and maintain professional relationships with various vendors- Monitor and deter shoplifting by practicing and enforcing excellent customer service - Operate and manage floor set changes monthly- Market merchandise by advertising sales, promotions, and clearance to accurately display discounts- Perform quarterly touch-bases with management team, discussing strengths, weaknesses and opportunities about individual's work performance- Manage all controllable costs to keep operations profitable- Analyze and interpret current and previous year's business trends to set and maintain business goals- Ensure standards for quality, customer service and health and safety are met- Respond to customer complaints and comments- Tour the sales floor regularly, talking to colleagues and customers to identify or resolve urgent issues- Maintain awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing

While working with Little Lights, I assisted in brainstorming event ideas for the venue and helped bring them to life. I also helped with any needs the owners asked of me, such as sitting in on consultations and site visits, cleaning, setting up for events, inventory, etc. I was present at events to help clients with any needs as well.

At Systems Unlimited, I support individuals in cooking, cleaning, laundry, toileting, bathing and other daily activities. I also was responsible for providing transportation to work and social events for clients. I was required to become a qualified medication administrator as well as get HIPPA and OSHA trained.