- Acted as main point of contact for all winery inquiries regarding event space, marketing, wine sales, accounts payable, customer service, hiring and other managerial tasks. - Conducted tours and consultations showcasing the features and benefits of the venue.- Completed sales of venue space and booked all events ranging in profit from $300-$10,000- Planned, coordinated and assisted with in-house, company events as well as private events. - Operated all social media, creating graphics, tracking market, managing paid advertisements, interacting with followers, etc. - Maintained website via Squarespace.- Created all marketing communications and materials to be printed or used digitally. - Created newsletter monthly via MailChimp to be sent to 7000+ mailing list. - Acted as the face of the company for networking relationships and community outreach.

- Consulted clients on different package options, budgets, proposals, and personal tours.- Provided event planning, coordination and day-of execution.- Utilized Caterease daily. - Built layouts and floor plans using All Seated, Social Tables, & PartyCAD.- Communicated with vendors to ensure prompt arrival and correct set-up of their services.- Closed sales ranging from $5,000 to over $30,000.- Contacted previous businesses/clients for rebooking.- Managed social media accounts.

-Managed 30+ employees, including lower level management team. -Tracked sales, traffic, average transaction value, loyalty scores and more to ensure quarterly goals were met.- Maintained employee growth and improvement by coaching, counseling and disciplining employees; performed quarterly reviews.- Provided excellent customer service.

- Began as intern, then took on full time position-Created quotes to fit client's plans, budgets, and other requirements.- Worked on site at events to set up and take down design elements. -Maintained a strong relationship with vendors and venues.-Managed events to ensure clients expectations were exceeded.- Planned 5-20 events at a time, managing multiple clients at once.- Responded appropriately and effectively to customer complaints and comments