Richard Silva Email & Phone Number

Denton, TX, US

Addison, TX, US

Sanger, TX, US

Owner and operator of Melvin's Lakeside Services, a full service boat yard providing greater value to our customers when compared with other shops in the area.

Irving, TX, US

As a leader for Javelin’s Marketing Technology application development group, I provided thought leadership and solutions for clients using modern agile development principles. Work across multiple scrum teams to baseline and guide integrations to meet objectives. I am the conduit between stakeholders, business teams, and development teams to ensure design.

Irving, TX, US

Analyzed, documented, and built enterprise data management solutions to meet the needs of current and future customers using innovative ideas based on open source technologies. The net result is a fast, low cost, manageable data warehouse environment.-> Built an incoming file analyzer and parser to allow flexible file formats to be imported into.

Round Rock, Texas, US

• Identified and automated workflow tasks dealing with MACD processes. Architect, Plan, Develop and Implement customer facing reporting web applications, providing a single source of information addressing the needs of.
• Designed and developed Actual state vs. Expected state application, allowing users to track configuration drift over time
• Compiled Automation ROI Calculator to help identify areas of potential savings when implementing autonomous task automation
• Developed a process to compare and report Expected vs Actual data points, lowering the risk of SLA failures
• Saved $600,000 in annual licensing agreements by utilizing cloud based servers and Open Source Software
• Reduced monthly cost for customers by 60%, increasing ROI by automating laborious tasks

Mclean, VA, US

• Maintained performance and capacity monitoring for both Windows and UNIX environments
• Communicated and trained consumers on leveraging existing infrastructure reducing capital expenditures
• Developed intranet site for in-depth performance and capacity reports
• Automated reports saving two hours daily for more constructive analysis
• Wrote stored procedures compiling capacity metrics allowing both automated and dynamic report generation
• Developed a method for disk space capacity forecasting enabling the data warehouse team to maximize current storage, saving the company $500,000 in storage and license fees

Frisco, TX, US

Communicated and documented solutions for both everyday and long term situations. Designed and deployed the payroll system using Visual Basic, Visual Basic for Applications (MS Office), SQL and, Stored Procedures, ensuring consistent and accurate payroll and reporting. Developed, documented and deployed a Skill based survey tool using ASP.Net, JavaScript.

Basking Ridge, NJ, US

Conceptualized, designed, documented and implemented the process for performance management for Verizon Online’s customer facing email environment. Documented and reviewed the health and performance of a distributed environment daily with over 300 nodes using BMC Perform / Predict and in-house data warehouse.- Played a critical role in moving Verizon.

Computer Information Systems

Education record