Silvia Martin
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Silvia Martin Email & Phone Number

Business Solutions Manager ๐Ÿ”น ๐—”๐—ฝ๐—ฎ๐˜€๐—ถ๐—ผ๐—ป๐—ฎ๐—ฑ๐—ฎ por el desarrollo de competencias y aprendizaje continuo ๐Ÿ”น ๐—–๐—ผ๐—บ๐—ฝ๐—ฟ๐—ผ๐—บ๐—ฒ๐˜๐—ถ๐—ฑ๐—ฎ en impulsar el รฉxito y la experiencia al cliente.โฃ at Smartbox Group
Location: Greater Madrid Metropolitan Area, Spain, Spain 6 work roles 6 schools
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Business Solutions Manager ๐Ÿ”น ๐—”๐—ฝ๐—ฎ๐˜€๐—ถ๐—ผ๐—ป๐—ฎ๐—ฑ๐—ฎ por el desarrollo de competencias y aprendizaje continuo ๐Ÿ”น ๐—–๐—ผ๐—บ๐—ฝ๐—ฟ๐—ผ๐—บ๐—ฒ๐˜๐—ถ๐—ฑ๐—ฎ en impulsar el รฉxito y la experiencia al cliente.โฃ
Location
Greater Madrid Metropolitan Area, Spain, Spain
Company size

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Silvia Martin is listed as Business Solutions Manager ๐Ÿ”น ๐—”๐—ฝ๐—ฎ๐˜€๐—ถ๐—ผ๐—ป๐—ฎ๐—ฑ๐—ฎ por el desarrollo de competencias y aprendizaje continuo ๐Ÿ”น ๐—–๐—ผ๐—บ๐—ฝ๐—ฟ๐—ผ๐—บ๐—ฒ๐˜๐—ถ๐—ฑ๐—ฎ en impulsar el รฉxito y la experiencia al cliente.โฃ at Smartbox Group, a company with 920 employees, based in Greater Madrid Metropolitan Area, Spain, Spain. AeroLeads shows a matched LinkedIn profile for Silvia Martin.

Silvia Martin previously worked as Business Solutions Manager Spain at Smartbox Group and B2B Internal Executive at Smartbox Group. Silvia Martin holds Mรกster En Direcciรณn De Recursos Humanos from Eae Business School.

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Smartbox Group

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Profile bio

About Silvia Martin

๐Ÿ’ซ M๐˜บ interest and exposure to diverse sectors, for the past 14 years of my professional career, have afforded me the opportunity to ๐—ฑ๐—ฒ๐˜ƒ๐—ฒ๐—น๐—ผ๐—ฝ ๐—ฐ๐—ฟ๐—ฒ๐—ฎ๐˜๐—ถ๐˜ƒ๐—ฒ ๐—ฎ๐—ป๐—ฑ ๐—ถ๐—ป๐—ป๐—ผ๐˜ƒ๐—ฎ๐˜๐—ถ๐˜ƒ๐—ฒ ๐—ฏ๐˜‚๐˜€๐—ถ๐—ป๐—ฒ๐˜€๐˜€ ๐—ฎ๐—ป๐—ฑ ๐—ฐ๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ ๐˜€๐—ผ๐—น๐˜‚๐˜๐—ถ๐—ผ๐—ป๐˜€.โฃCurrently engaged with the Smartbox Group, as the Business and Customer Solutions Manager, leading a global ๐—ฐ๐—ผ๐—ฟ๐—ฝ๐—ผ๐—ฟ๐—ฎ๐˜๐—ฒ ๐˜ƒ๐—ถ๐˜€๐—ถ๐—ผ๐—ป ๐—ฎ๐—ป๐—ฑ ๐—บ๐—ถ๐˜€๐˜€๐—ถ๐—ผ๐—ป. Throughout this endeavor, I have acquired great expertise by working in different professional complex managerial roles and areas, while collaborating with interesting people at all levels of the organization.โฃMy career has awarded me a great ๐—ฝ๐—ฎ๐˜€๐˜€๐—ถ๐—ผ๐—ป ๐—ณ๐—ผ๐—ฟ ๐—บ๐˜† ๐˜„๐—ผ๐—ฟ๐—ธ, ๐—ฝ๐—ฒ๐—ผ๐—ฝ๐—น๐—ฒ ๐—ฎ๐—ป๐—ฑ ๐—ฏ๐˜‚๐˜€๐—ถ๐—ป๐—ฒ๐˜€๐˜€, contributing to my professional growth and development.โฃThe dynamics of the industry, my hard work and accomplishments have been the ๐—ฐ๐—ฎ๐˜๐—ฎ๐—น๐˜†๐˜€๐˜ ๐˜๐—ผ ๐—ฒ๐˜…๐—ฝ๐—ฎ๐—ป๐—ฑ ๐—บ๐˜† ๐—ธ๐—ป๐—ผ๐˜„๐—น๐—ฒ๐—ฑ๐—ด๐—ฒ and create valuable business milestones, while supporting the goals and objectives of the company.โฃNotwithstanding, realizing that customer service and building a solid cohesive team, becomes the cornerstone of any successful business, when placing both your ๐˜€๐˜๐—ฎ๐—ณ๐—ณ ๐—ฎ๐—ป๐—ฑ ๐—ฐ๐—น๐—ถ๐—ฒ๐—ป๐˜๐˜€, as valuable priorities for business and customer solutions. โฃAn excellent communicator, developing great teams, leading and creating a ๐—ฝ๐—ผ๐˜€๐—ถ๐˜๐—ถ๐˜ƒ๐—ฒ, ๐—ฝ๐—ฟ๐—ผ๐—ฎ๐—ฐ๐˜๐—ถ๐˜ƒ๐—ฒ ๐—ฎ๐—ป๐—ฑ ๐—ฐ๐—ผ๐—ต๐—ฒ๐˜€๐—ถ๐˜ƒ๐—ฒ work culture that reinforces overall commitment and great work ethics across all levels of the organization. โฃ๐— ๐—ผ๐˜๐—ถ๐˜ƒ๐—ฎ๐˜๐—ถ๐—ผ๐—ป, ๐˜ƒ๐—ฎ๐—น๐˜‚๐—ฒ, ๐—ฒ๐—บ๐—ฝ๐—ผ๐˜„๐—ฒ๐—ฟ๐—บ๐—ฒ๐—ป๐˜, ๐—ฟ๐—ฒ๐—ฐ๐—ผ๐—ด๐—ป๐—ถ๐˜๐—ถ๐—ผ๐—ป ๐—ฎ๐—ป๐—ฑ ๐—ฟ๐—ฒ๐˜„๐—ฎ๐—ฟ๐—ฑ are the driven targets optimizing and heightening performance to achieve peopleยดs fullest potential.โฃโฃProfessionally yours, โฃMake it a great day! โฃ๐—ฆ๐—ถ๐—น๐˜ƒ๐—ถ๐—ฎ ๐— ๐—ฎ๐—ฟ๐˜รญ๐—ป ๐Ÿ’ซ

Current workplace

Silvia Martin's current company

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Smartbox Group
Smartbox Group
Business Solutions Manager ๐Ÿ”น ๐—”๐—ฝ๐—ฎ๐˜€๐—ถ๐—ผ๐—ป๐—ฎ๐—ฑ๐—ฎ por el desarrollo de competencias y aprendizaje continuo ๐Ÿ”น ๐—–๐—ผ๐—บ๐—ฝ๐—ฟ๐—ผ๐—บ๐—ฒ๐˜๐—ถ๐—ฑ๐—ฎ en impulsar el รฉxito y la experiencia al cliente.โฃ
dublin, dublin, ireland
Website
Employees
920
AeroLeads page
6 roles · 26 years

Silvia Martin work experience

A career timeline built from the work history available for this profile.

Business Solutions Manager Spain

Current

Madrid Y Alrededores, Espaรฑa

Empresa lรญder en el sector de los ๐—ฟ๐—ฒ๐—ด๐—ฎ๐—น๐—ผ๐˜€ ๐—ฒ๐˜…๐—ฝ๐—ฒ๐—ฟ๐—ถ๐—ฒ๐—ป๐—ฐ๐—ถ๐—ฎ๐—น๐—ฒ๐˜€, ๐—ฑ๐—ฒ๐˜€๐—ฎ๐—ฟ๐—ฟ๐—ผ๐—น๐—น๐—ฎ๐—ป๐—ฑ๐—ผ ๐˜€๐—ผ๐—น๐˜‚๐—ฐ๐—ถ๐—ผ๐—ป๐—ฒ๐˜€ ๐—ฐ๐—ฟ๐—ฒ๐—ฎ๐˜๐—ถ๐˜ƒ๐—ฎ๐˜€ ๐—ฒ ๐—ถ๐—ป๐—ป๐—ผ๐˜ƒ๐—ฎ๐—ฑ๐—ผ๐—ฟ๐—ฎ๐˜€ ๐—ฝ๐—ฎ๐—ฟ๐—ฎ ๐—น๐—ผ๐˜€ ๐—ฐ๐—น๐—ถ๐—ฒ๐—ป๐˜๐—ฒ๐˜€ ๐˜† ๐—ฒ๐—น ๐—ป๐—ฒ๐—ด๐—ผ๐—ฐ๐—ถ๐—ผ.โฃโฃMi misiรณn es gestionar y dirigir al equipo comercial B2B de Smartbox Group en Espaรฑa, coordinando la actividad, el seguimiento y el ๐—ฐ๐˜‚๐—บ๐—ฝ๐—น๐—ถ๐—บ๐—ถ๐—ฒ๐—ป๐˜๐—ผ ๐—ฑ๐—ฒ ๐—น๐—ผ๐˜€ ๐—ผ๐—ฏ๐—ท๐—ฒ๐˜๐—ถ๐˜ƒ๐—ผ๐˜€ de ventas y calidad. Analizando e implementando.

Nov 2017 - Present

B2B Internal Executive

Madrid Y Alrededores, Espaรฑa

- Gestiรณn del canal de pequeรฑa y mediana empresa del departamento comercial en Espaรฑa.- Prospecciรณn de oportunidades de negocio.- Detecciรณn de nuevas oportunidades en clientes perdidos, impulsando acciones de reconquista.- Definiciรณn e implementaciรณn del plan de ventas en funciรณn de los objetivos establecidos.- Seguimiento del negocio, garantizando una.

Mar 2017 - Nov 2017

Customer Service Manager Spain

Madrid

- Supervisiรณn, gestiรณn y coordinaciรณn del equipo de CS Spain (Smartbox, La vida es bella y Dakotabox). Tanto en sus funciones diarias (gestiรณn de llamadas y mails) como en los objetivos a alcanzar.- Anรกlisis diario, semanal, mensual y anual de previsiones de trabajo, mejoras e implementaciones, KPIยดs transmitidos a HQ y Direcciรณn General.- Intermediario.

2011 - Mar 2017

Contracting Executive

Madrid Y Alrededores, Espaรฑa

- Anรกlisis mercado, detecciรณn, bรบsqueda y gestiรณn de nuevas oportunidades de negocio.- Contacto, presentaciรณn y negociaciรณn ante nuevos centros colaboradores.- Creaciรณn de BBDD, seguimiento de posibles incorporaciones y cierre de contrato con ellos.- Gran capacidad de trabajo en equipo y gestiรณn del tiempo para consecuciรณn de objetivos grupales e.

Jan 2011 - Oct 2012

Recepcionista Y Comercial Hotelero

Madrid

- Desarrollo de trabajos en la recepciรณn del hotel: recepciรณn de clientes, gestiรณn de reservas, punto de informaciรณn, soporte a otros departamentos.- Soporte del Departamento comercial: anรกlisis mercado, bรบsqueda clientes, presupuestos personalizados, contacto y coordinaciรณn de eventos, reuniones comerciales, congresos.

Feb 2010 - Jan 2011

Representante Del Servicio De Atenciรณn Al Cliente Comercial

Empresas Sector Turismo

Murcia, Regiรณn De Murcia, Espaรฑa

  • Atenciรณn al cliente en Promotora Inmobiliaria y Oficina de Turismo.
  • Comercial / Promotora en eventos y ferias de Turismo o Empresariales.
  • Telemarketing.
  • Diversos trabajos en Sector Hostelerรญa.
2000 - 2010 ~10 yrs
Team & coworkers

Colleagues at Smartbox Group

Other employees you can reach at smartbox.com. View company contacts for 920 employees →

6 education records

Silvia Martin education

Mรกster En Direcciรณn De Recursos Humanos

Continuo ๐—ฎ๐—ฝ๐—ฟ๐—ฒ๐—ป๐—ฑ๐—ถ๐˜‡๐—ฎ๐—ท๐—ฒ en diferentes materias relacionadas con mis pasiones Turismo, Marketing, Liderazgo, siempre relacionado con ๐—ฝ๐—ฒ๐—ฟ๐˜€๐—ผ๐—ป๐—ฎ๐˜€.

Senior Management Program Transformative Team Leadership

HIGH PERFORMANCE EXECUTIVE PROGRAM. VISION, DECISION MAKING & LEADERSHIP.

Education record

Seminar / Workshop / Webinar

Activities and Societies: โ€ข B2B & B2C Business / Customer Effectiveness โ€ข Maximizing Customer Service Techniques โ€ข Effective Management.

Tรญtulo Superior Gestiรณn Comercial Y Marketing

Ies Mm
FAQ

Frequently asked questions about Silvia Martin

Quick answers generated from the profile data available on this page.

What company does Silvia Martin work for?

Silvia Martin works for Smartbox Group.

What is Silvia Martin's role at Smartbox Group?

Silvia Martin is listed as Business Solutions Manager ๐Ÿ”น ๐—”๐—ฝ๐—ฎ๐˜€๐—ถ๐—ผ๐—ป๐—ฎ๐—ฑ๐—ฎ por el desarrollo de competencias y aprendizaje continuo ๐Ÿ”น ๐—–๐—ผ๐—บ๐—ฝ๐—ฟ๐—ผ๐—บ๐—ฒ๐˜๐—ถ๐—ฑ๐—ฎ en impulsar el รฉxito y la experiencia al cliente.โฃ at Smartbox Group.

Where is Silvia Martin based?

Silvia Martin is based in Greater Madrid Metropolitan Area, Spain, Spain while working with Smartbox Group.

What companies has Silvia Martin worked for?

Silvia Martin has worked for Smartbox Group, La Vida Es Bella, Petit Palace Hotels, and Empresas Sector Turismo.

Who are Silvia Martin's colleagues at Smartbox Group?

Silvia Martin's colleagues at Smartbox Group include Benoit Rappe, Estela Baptista, Tanja De Munck, Andres Gonzalez Cordero, and Marta Bussieres Rodrรญguez.

How can I contact Silvia Martin?

You can use AeroLeads to view verified contact signals for Silvia Martin at Smartbox Group, including work email, phone, and LinkedIn data when available.

What schools did Silvia Martin attend?

Silvia Martin holds Mรกster En Direcciรณn De Recursos Humanos from Eae Business School.

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