Simon Edmonds Email & Phone Number

Birmingham, England, United Kingdom

Milton Keynes, England, United Kingdom

Responsible for achieving technical go-live for a multi-functional and multi-brand ecommerce solution, providing an integration platform for over 50 internal legacy systems. My role was to ensure that 4 years of hard work could be bought together with a well-coordinated and collaborative integration, keeping control of stakeholders, suppliers, budgets, compliance and quality gates.

Milton Keynes, England, United Kingdom

Responsible for Data Migration and Cutover in a large and complex transformation programme, delivering an integrated enterprise vehicle management solution across 5 key brands. Cutover covered a number of environment deployments (including production), that involved; data, development, infrastructure, configuration, identity access management, quality assurance, security, business readiness, execution management, hypercare and service transition. A multi-faceted programme with UK and Worldwide internal partners, and 3rd party suppliers delivering to key head office and dealer network functions.

Responsible for the management of a portfolio of projects for the Fulfilment division, the management of technical client and third-party relationships, and process improvement. A varied programme of projects including both software and infrastructure planning and delivery. From a software delivery perspective, I established a programme of works to replace the current WMS and Sales Order Management platforms, whilst also implementing a process to progress small to medium projects through a new and dedicated team. Infrastructure transformations included the migration to a new cloud based IVR/Telephony platform across the division’s contact centres, as well as a service migration to AWS.

Leicester, United Kingdom

Managing a team supporting Payment Services, processing over £2bn in online payments annually. This service provides the link between the customer (via the eCommerce platform), payments services providers and warehouse and distribution systems, allowing the customer to check out with traditional or alternative payments methods (e.g. Klarna).I cross-functionally managed the integration of a new unified payment solution across Next’s eCommerce, Call Centre and Retail payments offerings for PCI/P2Pe compliance. This included the re-configuration and distribution of over 6,500 card terminals throughout the UK and Eire, and a multi-national eCommerce solution, enhancing our payment offering across 73 countries.

Responsible for the delivery of strategic IT and change projects within the council.I have delivered a programme of transformation projects to enable the organisation to make decisions on perceived better ways of working, in response to enforced savings and austerity measures. This programme delivered solutions in to operational IT for alternative devices (VDI and tablets), improvements in connectivity (through shared Wi-Fi protocols and AD federation) and collaborative working (Office 365 and the intranet), amongst others.As a result of the above, I have been responsible for the development and implementation of a new intranet, serving in excess of 6k employees across the region. Whilst 50% of this project is focussed on the delivery of a technical and predominantly cloud-based solution (using SharePoint), the other 50% has been about the user-focused development of content and to ensure adoption of change across the organisation.

Nottingham

Managed a programme of projects to deliver a new Central Membership and CRM system to the Gala Bingo retail brand, enhancing business intelligence, the retail offering and customer experience.This was a 2 year £750k project that has delivered £500k of cost savings, generated over £500k of business through enhanced marketing and facilitated the cohesion of multiple disparate legacy systems to drive intelligence and efficiencies in other areas. This was a multi-faceted project, with delivery of both hardware and software, requiring a high degree of vendor, partner and internal resource management. The nature of the project and its timescales resulted in a high degree of change management, in order for the solution to keep pace with other innovations within the business and market place.I also delivered an electronic tablet-based hospitality system to allow customers to order food and drink from their seats. This was delivered via a distributed application for tablet devices, linking in to the customer’s electronic cash account and back office stock management and EPOS systems.

Warwick

Managed 3 different teams of over 25 direct reports and a key stage of a project to meet the requirements of a fundamental legislative and regulatory change. This was the delivery of a £750k project for product changes to multiple clients for RDR compliance. This presented particular challenges, managing the development of a particular product that had little or no investment in recent years and had previously been strategically retired into maintenance. This product was primarily based on C++, so it presented a particular set of challenges not only for the recruitment of new developers but for the lead-time required for those developers to become familiar with its legacy nature.

Kettering / Woking / National

Responsible for the management of multi-faceted projects to public sector clients across Great Britain and Northern Ireland, ranging in scope and budget from small change to major development and infrastructure projects.More often than not, these projects would be to fulfil the requirements of a component of a contract award, so could range from WAN enablement to the implementation of software systems to provide and develop USPs. These often required a high degree of diversity, third party management and change management with many non-functional requirements around training and education.One project of note was the successful implementation of a receipt and distribution system, which started off in a PFI build 1,000 bed hospital. This included full parcel tracking and post room management based on hand-held technologies. The success of this lead to the inclusion of the service in all subsequent contract tenders, across large NHS and MoD contracts.This position also provided further exposure to retail, with ISS providing retail facilities within its contracts. This included own-branded restaurants and coffee shops, locally branded bars and leisure facilities and franchised outlets such as Spar, Costa and Delice De France.

Post Graduate Diploma, Management Studies

Bsc (Hons), Management Science