Lyreco is one of the World’s largest office supplies companies with a presence in 43 countries. I was responsible for the effective deployment of 8 sales people in a defined geographical area. Responsibilities• Defining and executing the sales strategy, tactics, plans and profit targets • Motivating and leading the team with regular field visits, performance updates and 121's• Identifying new and innovative ways to generate new leads and utilising the resources of the business to assist in delivery of the sales target• Coaching and training of staff on a 121 level with regular field visits and classroom sessions• Performance management for my team• Analysis of sales results, trend analysis and reporting• Recruitment and development of staff in line with headcount and personnel budget Achievements in 2014:• Turned a team that was consistently missing target to one that over achieves• I have designed a new sales data analysis tool that has been rolled out across the region• I have achieved a 9% swing in growth from a deficit of -4% to a growth of 5%• Won 5 out of 7 incentive competitions this year, totalling £5,000 in vouchers• Won Sales Manager of the Month 4 times • Finished 4th in the country for performance, in a league with 75 ASM’s

BT is the largest telecommunications company in Europe. I was Responsible for a large team of sales and senior sales professionals, covering South Yorkshire, Derbyshire and Lincolnshire.Working in tandem with the Sales Director and Market planning to design strategic and effective sales' campaigns designed to grow print and online revenue profits.Coaching and training of individuals to achieve sales targets and KPIs.Managing strong performance for both under performers and over achievers, ensuring consistent and balanced performance across the team.To accurately forecast performance weekly, monthly and quarterly.Accurately record and report, daily/weekly/monthly sales figures and to track against point in time.Working with all departments to develop strong relationships, e.g. customer services, marketing, operations, compliance and training departments.AchievementsConsistently achieved and over-achieved annual sales' targets.Heavily involved in a variety of improvement initiatives, including the 'Automation of the Sale's process' - enabling standardisation and increasing net results for sales' orders by 22% (75% to 97% FY10/11).Introduced a new way of working enabling tighter controls on discounting.Designed and implemented an improved Gross to Net facility, which was subsequently rolled out across the Northern Sales region - resulting in an increase of �79,000 FY 10/11.Was Head of Sales, covering a vacancy, covering the whole of the north of England, Scotland and Northern Ireland, as well as the National Desk based sales operation. The team consisted of 8 RSM's and 85 Consultants.Suggested and successfully implemented several ideas to increase revenue nationally, the largest of which extracted a further �300k.BT Training Courses Achieved:Blanchard's Situational LeadershipTrain the TrainerSMART objective setting and follow upDISC profilingEffective Sales ManagementOpen and honest conversationsChange Management

Scoot was an online and telephone based business finder purchased by BT plc. in 2003. AchievementsWinner of several Gold club awards throughout the four years I worked for Scoot due to outstanding sales and over achievement of targets.A trusted and experienced member of the sales team, I never failed to hit a target and was frequently asked to travel to another area of the country to train and share best practice.I left when BT plc purchased Scoot and was one of the 7 sales executives chosen to go to Southampton to trial the new BT Phonebook. The trial was a success and as a result the Phone Book was launched as a national business.

Citibank is one of the world's largest financial institutions offering financial services to the general public. AchievementsStarted with the company as an Assistant Manager of the Bury branch, Greater Manchester. After just six months, I was promoted to Branch Manager of the Burnley Branch.In the first six months I increased the outstandings of the branch by �500,000 by introducing a new scheme to convert retail customers (those who had purchased in-store credit) into personal loan customers.Exceeded bad debt targets and significantly increased the number of retail outlets offering our financial packages.