Simon Fraser Email & Phone Number

Warton, England, United Kingdom

• Outstanding performance in a customer focused, delivery recovery activity, completing tasks with excellent detail and relevant information.• Awarded an Impact Award for my efforts and contributions to the activity• Quick learner, managing my workload with minimum supervision, documenting the process accurately and continuing to take initiative to learn throughout my time in the business• Demonstrated real appetite for challenge, being fully engaged and keen to add value and support the deliverables within the team, always exceeding in my objectives

Newton Mearns, Scotland, United Kingdom

• Engaged with upwards of 40 customers daily, assessed their concerns, used knowledge and resources to cater health-oriented solutions to deliver upbeat customer service • Directly contributed toward achievements of personal and store KPIs such as sales, conversion, RFL sign-ups, AOV, and IPBs

Glasgow, Scotland, United Kingdom

• Provided excellent and personal customer service, fulfilling orders and cash handling with the till• Operated deep fryers to prepare and present orders to business standards• Utilised communication skills to collaborate with colleague in order to fulfil orders• Problem solving skills applied to the creation of an order system that ensured customers were given their orders correctly and efficiently

Master Of Engineering - Meng, Aerospace, Aeronautical And Astronautical Engineering

Activities and Societies: Skydiving Society

Primary And Secondary Education

Achieved Secondary School Dux