Simon Hope Email & Phone Number

Sheffield, United Kingdom

Limited company providing consultancy, interim director/management, mentoring, and coaching services. www.simonhopemanagement.comHarlow District Council2024Ashfield District Council 2023-2024Greater Manchester Combined Authority 2023East Hampshire District Council2023-2024Cherwell District Council2022Mid Ulster District Council2022Simon Community Northern Ireland 2022Solace2021-2022Antrim and Newtownabbey Borough Council 2021 Antrim and Newtownabbey Borough Council2020South Yorkshire Mayoral Combined Authority 2019Institution of Occupational Safety and Health2017-2019Kirklees Council2017 Kirklees Council2016West Yorkshire Combined Authority2016 West Yorkshire Combined Authority2015

United Kingdom

Supported transition of Communications Team and function to a more strategic and effective level.Introduced, embedded, and coached approach to devising and implementing effective communications campaigns, aligned with corporate objectives.

United Kingdom

Providing ongoing monthly coaching support to Communications Manager.

Petersfield, England, United Kingdom

Reviewed communications function and roles and recommended improvements to increase team effectiveness. Recommendations have been, and are being, implemented.Devised Council’s communications strategy, aligned with corporate objectives, to provide strategic direction and priorities for communications activities and campaigns, in conjunction with Communications Manager.

United Kingdom

Introduced a more strategic approach to communications, aligned with corporate objectives, including a revised communications strategy and key campaigns.Coached and worked directly with members of the Communications Team, line managing the Communications Manager, through a period of challenge and transition.Devised a learning and development plan for members of the Communications Team to improve both personal and team effectiveness.

Uk

Co-devised narrative for Education, Skills, and Work Directorate for use with external and internal stakeholders.Worked with Director to provide challenge and advice on draft and final narrative.

Led, directed, and managed the Communications and Marketing Team through a period of transition following the end of the Council’s partnership with the county council. Updated and implemented communications priorities to meet requirements of Council’s Business and Annual Delivery Plans.Reviewed, restructured, and recruited new members of team to improve performance.

Northern Ireland, United Kingdom

Part-time consultancy assignment reviewing complaints performance and procedure, producing reports and recommendations to improve both customer service and organisational performance.

United Kingdom

Mentor to senior local government communications professional, providing advice and support through monthly sessions.

Belfast

Part-time consultancy assignment - reviewed internal communications function and arrangements across the organisation following employee survey, and provided a report and recommendations to help improve performance and engagement.

Antrim, Northern Ireland, United Kingdom

Led, directed, and managed the Communications and Customers Team of 15, including media relations, marketing, digital communications, internal communications, consultation, and design functions. Reporting to the Chief Executive, worked with elected members, and was a member of the Corporate Leadership Team.Devised and implemented customers strategy, using learning from COVID 19 to improve services and access channels, including customer hubs. Also devised simplified and quicker complaints process.Updated and implemented communications strategy and priorities to meet requirements of Corporate Recovery Plan and corporate priorities in response to effects of COVID 19.Reviewed and restructured team to improve performance and support Council priorities.

Antrim

Reviewed communications and customers functions and strategies, improving performance.Devised and wrote customer services strategy, improving customer service and focus to deliver better services across the Council. Devised communications and marketing strategy framework aligned with corporate objectives, providing greater focus and maximising impact.

Sheffield, South Yorkshire, United Kingdom

Directed, led, re-designed, and improved team providing communications and marketing services for the Mayor and rest of the SYMCA team. Reviewed and improved services to align with and better support the Mayor's priorities.Devised plan for creating new communications and marketing service integrating SYMCA and South Yorkshire Passenger Transport Executive resources and expertise.Led on successful recruitment of permanent Head of Communications and Marketing.

Leicester, Leicestershire, United Kingdom

Reviewed, re-designed, and improved Communications Service during period of great change, in line with corporate priorities.Led the successful launch of WORK 2022, IOSH's new five year strategy, from inception to delivery in less than three months.Led, directed and managed the Communications Team, firstly as Interim and then as permanent Director, improving performance.Member of Senior Leadership Team, which led on organisational transformation.

Leicester, Leicestershire, United Kingdom

See above.

Huddersfield, United Kingdom

Devised and led service review to improve contact service in Children's Services for vulnerable young people subject to care proceedings.Recommended changes that improved services, customer insight, staff processes, and achieved efficiency savings.

Huddersfield, United Kingdom

Devised and implemented review project in Children's Services to improve and increase the recruitment of foster carers.Reviewed and updated processes at every level, including recruitment marketing, which improved and increased both customer focus and overall performance.

Leeds, West Yorkshire, United Kingdom

Devised and implemented review of communications functions to create new service, improving performance both within the organisation and across the city region. Devised and wrote new communications strategy to align with organisational objectives.

Wakefield, United Kingdom

Originally brought in as interim to devise and implement Communications Review and improve performance during period of significant financial challenges. Designed and created integrated council-wide Communications Service, saving £200K.Directed and led team of 90 responsible for external and internal communications, marketing, customer services, strategic partnerships, and policy.Led, designed and began implementation of Customer Access Project/Strategy, to improve digital offer, expand and simplify customer choice, and realise savings through rationalisation of customer entry points.Resigned position in order to set up own company.

Wakefield, United Kingdom

Wakefield, United Kingdom

Sheffield, United Kingdom

Successfully led and managed the Communications Service, a team of 38 and a £1.5m budget.Led and implemented a review of the Council's communications functions, devising a council-wide service with initial savings of £400K+.Originally appointed to lead media relations and internal communications functions. Redesigned function and improved performance.

Sheffield, United Kingdom

London, United Kingdom

London, United Kingdom

London, United Kingdom