Simon Hope Email and Phone Number
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Senior leader, consultant, and director. Communications, customers, transformation and change specialist. Mentor and coach. Extensive success and experience in public and not for profit sectors. Interested in consultancy and interim opportunities. simonhopemanagement.com Specialties: Leadership, strategic planning, change management, communications, customer service and focus, organisational development, coaching, marketing, people management, culture change, challenging the status quo, service reviews and re-design, employee engagement, strategic partnerships, and policy.
Simon Hope Management Ltd
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DirectorSimon Hope Management Ltd Jan 2015 - PresentSheffield, United KingdomLimited company providing consultancy, interim director/management, mentoring, and coaching services. www.simonhopemanagement.comHarlow District Council2024Ashfield District Council 2023-2024Greater Manchester Combined Authority 2023East Hampshire District Council2023-2024Cherwell District Council2022Mid Ulster District Council2022Simon Community Northern Ireland 2022Solace2021-2022Antrim and Newtownabbey Borough Council 2021 Antrim and Newtownabbey Borough Council2020South Yorkshire Mayoral Combined Authority 2019Institution of Occupational Safety and Health2017-2019Kirklees Council2017 Kirklees Council2016West Yorkshire Combined Authority2016 West Yorkshire Combined Authority2015 -
Communications ConsultantHarlow Council Sep 2024 - Nov 2024United KingdomSupported transition of Communications Team and function to a more strategic and effective level.Introduced, embedded, and coached approach to devising and implementing effective communications campaigns, aligned with corporate objectives. -
CoachEast Hampshire District Council Jun 2023 - Nov 2024United KingdomProviding ongoing monthly coaching support to Communications Manager. -
Interim Communications Review ConsultantEast Hampshire District Council Mar 2023 - Jun 2023Petersfield, England, United KingdomReviewed communications function and roles and recommended improvements to increase team effectiveness. Recommendations have been, and are being, implemented.Devised Council’s communications strategy, aligned with corporate objectives, to provide strategic direction and priorities for communications activities and campaigns, in conjunction with Communications Manager. -
Interim Communications Support ManagerAshfield District Council Oct 2023 - Feb 2024United KingdomIntroduced a more strategic approach to communications, aligned with corporate objectives, including a revised communications strategy and key campaigns.Coached and worked directly with members of the Communications Team, line managing the Communications Manager, through a period of challenge and transition.Devised a learning and development plan for members of the Communications Team to improve both personal and team effectiveness. -
Communications ConsultantGreater Manchester Combined Authority Sep 2023 - Nov 2023UkCo-devised narrative for Education, Skills, and Work Directorate for use with external and internal stakeholders.Worked with Director to provide challenge and advice on draft and final narrative. -
Interim Head Of Communications And MarketingCherwell District Council Jun 2022 - Dec 2022Led, directed, and managed the Communications and Marketing Team through a period of transition following the end of the Council’s partnership with the county council. Updated and implemented communications priorities to meet requirements of Council’s Business and Annual Delivery Plans.Reviewed, restructured, and recruited new members of team to improve performance. -
Consultant - ComplaintsMid Ulster District Council Jan 2022 - Oct 2022Northern Ireland, United KingdomPart-time consultancy assignment reviewing complaints performance and procedure, producing reports and recommendations to improve both customer service and organisational performance. -
MentorSolace Apr 2021 - Jun 2022United KingdomMentor to senior local government communications professional, providing advice and support through monthly sessions. -
Consultant - Internal CommunicationsSimon Community Northern Ireland Jan 2022 - Apr 2022BelfastPart-time consultancy assignment - reviewed internal communications function and arrangements across the organisation following employee survey, and provided a report and recommendations to help improve performance and engagement. -
Interim Director Of Communications And CustomersAntrim And Newtownabbey Borough Council Apr 2021 - Dec 2021Antrim, Northern Ireland, United KingdomLed, directed, and managed the Communications and Customers Team of 15, including media relations, marketing, digital communications, internal communications, consultation, and design functions. Reporting to the Chief Executive, worked with elected members, and was a member of the Corporate Leadership Team.Devised and implemented customers strategy, using learning from COVID 19 to improve services and access channels, including customer hubs. Also devised simplified and quicker complaints process.Updated and implemented communications strategy and priorities to meet requirements of Corporate Recovery Plan and corporate priorities in response to effects of COVID 19.Reviewed and restructured team to improve performance and support Council priorities. -
Consultant - Communications And CustomersAntrim And Newtownabbey Borough Council Jan 2020 - May 2020AntrimReviewed communications and customers functions and strategies, improving performance.Devised and wrote customer services strategy, improving customer service and focus to deliver better services across the Council. Devised communications and marketing strategy framework aligned with corporate objectives, providing greater focus and maximising impact. -
Interim Head Of CommunicationsSouth Yorkshire Mayoral Combined Authority May 2019 - Nov 2019Sheffield, South Yorkshire, United KingdomDirected, led, re-designed, and improved team providing communications and marketing services for the Mayor and rest of the SYMCA team. Reviewed and improved services to align with and better support the Mayor's priorities.Devised plan for creating new communications and marketing service integrating SYMCA and South Yorkshire Passenger Transport Executive resources and expertise.Led on successful recruitment of permanent Head of Communications and Marketing. -
Director Of CommunicationsIosh Jul 2017 - Mar 2019Leicester, Leicestershire, United KingdomReviewed, re-designed, and improved Communications Service during period of great change, in line with corporate priorities.Led the successful launch of WORK 2022, IOSH's new five year strategy, from inception to delivery in less than three months.Led, directed and managed the Communications Team, firstly as Interim and then as permanent Director, improving performance.Member of Senior Leadership Team, which led on organisational transformation. -
Interim Director Of Communications And MarketingIosh Feb 2017 - Jun 2017Leicester, Leicestershire, United KingdomSee above. -
Consultant - Contact ServiceKirklees Council Jan 2017 - May 2017Huddersfield, United KingdomDevised and led service review to improve contact service in Children's Services for vulnerable young people subject to care proceedings.Recommended changes that improved services, customer insight, staff processes, and achieved efficiency savings. -
Consultant - Foster CareKirklees Council May 2016 - Aug 2016Huddersfield, United KingdomDevised and implemented review project in Children's Services to improve and increase the recruitment of foster carers.Reviewed and updated processes at every level, including recruitment marketing, which improved and increased both customer focus and overall performance. -
Consultant - CommunicationsWest Yorkshire Combined Authority Feb 2015 - Jun 2015Leeds, West Yorkshire, United KingdomDevised and implemented review of communications functions to create new service, improving performance both within the organisation and across the city region. Devised and wrote new communications strategy to align with organisational objectives. -
Director - Communications, Customers, And PolicyWakefield Council Apr 2013 - Oct 2014Wakefield, United KingdomOriginally brought in as interim to devise and implement Communications Review and improve performance during period of significant financial challenges. Designed and created integrated council-wide Communications Service, saving £200K.Directed and led team of 90 responsible for external and internal communications, marketing, customer services, strategic partnerships, and policy.Led, designed and began implementation of Customer Access Project/Strategy, to improve digital offer, expand and simplify customer choice, and realise savings through rationalisation of customer entry points.Resigned position in order to set up own company. -
Head Of Communications And Customer RelationsWakefield Council Jul 2011 - Apr 2013Wakefield, United Kingdom -
Interim Head Of CommunicationsWakefield Council Oct 2010 - Jul 2011Wakefield, United Kingdom -
Head Of CommunicationsSheffield City Council Aug 2007 - Jan 2010Sheffield, United KingdomSuccessfully led and managed the Communications Service, a team of 38 and a £1.5m budget.Led and implemented a review of the Council's communications functions, devising a council-wide service with initial savings of £400K+.Originally appointed to lead media relations and internal communications functions. Redesigned function and improved performance. -
Communications ManagerSheffield City Council Jan 2001 - Aug 2007Sheffield, United Kingdom -
Public Relations ManagerParkinson'S Uk Jul 1995 - Dec 2000London, United Kingdom -
Campaigns Manager/Public Relations OfficerDiabetes Uk May 1993 - Jul 1995London, United Kingdom -
Assistant Public Relations OfficerRoyal College Of General Practitioners Apr 1988 - Nov 1991London, United Kingdom
Simon Hope Skills
Simon Hope Education Details
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Hulme Grammar School For Boys, Oldham
Frequently Asked Questions about Simon Hope
What company does Simon Hope work for?
Simon Hope works for Simon Hope Management Ltd
What is Simon Hope's role at the current company?
Simon Hope's current role is Interim director/manager, consultant, and coach - communications, customers, and transformation.
What is Simon Hope's email address?
Simon Hope's email address is sd****@****ail.com
What schools did Simon Hope attend?
Simon Hope attended Hulme Grammar School For Boys, Oldham.
What skills is Simon Hope known for?
Simon Hope has skills like Strategic Communications, Corporate Communications, Internal Communications, Managing Media Relations, Marketing, Social Media, Customer Service, Customer Insight, Leadership, Change Management, Employee Engagement, Marketing Communications.
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