Simon Ingram Email and Phone Number
Simon Ingram work email
- Valid
- Valid
- Valid
Simon Ingram personal email
Simon Ingram phone numbers
An experienced PRINCE2, MSP, MoP and ITIL certified Senior Project/Portfolio Delivery Manager with a wide range of skills and experience gained across a wide variety of sectors both in the UK and Worldwide.Currently a 'Project' and 'Small Change' Portfolio Delivery Manager in the Utilities industry at Opus Energy (Drax Group) responsible for business change projects and small change across a number of areas including Core Services, Credit Control, Billing, Sales and Marketing often working closely with Senior Leadership Team and ExCom members. Prior to Drax, worked on multiple projects both operational and technical across the Staysure group and reporting at Board level on all large projects.Successfully delivered a large multi workstream project to implement Staysure Travel - a new Travel business and contact centre facility set-up in Coventry in 2015. More recently I've managed the implementation of a new HR system, Live Chat and Post-Call survey and Payroll solutions, as well as working on the Estate strategy for the business over the past 12 months.In addition to standard Project Management skills, can also provide consultancy around the Operational and Customer Experience elements of running Contact Centres. Specialities: Project and Change Management, implementation (Waterfall and Agile) of both technical and non technical projects within the Utilities, Travel and Financial Services sectors. Have also provided consultancy and business analyst expertise on building re-location and contact centre technology initiatives.
-
Portfolio Delivery ManagerOpus Energy Feb 2023 - PresentNorthampton, Northamptonshire, Gb
-
Senior Project ManagerDrax Group Feb 2020 - Feb 2023Selby, North Yorkshire, Gb -
Project ManagerOpus Energy Mar 2017 - Feb 2020Northampton, Northamptonshire, Gb
-
Project ManagerStaysure.Co.Uk Jan 2015 - Mar 2017Managed multiple projects for Staysure both operational and technical.Successfully delivered a large multi workstream project to implement Staysure Travel - a new Travel business and contact centre facility set-up in Coventry in 2015.
-
Project ManagerBlue Chip Apr 2014 - Jan 2015Founded in 1987, Blue Chip quickly established itself as a specialist in providing the highest quality of service and support of IBM® mid range systems. Now with multiple locations in the UK, Europe and with a software development division based in Sri Lanka, Blue Chip is the largest maintainer of IBM® mid range systems out side of IBM® itself. Blue Chip's founding principals of service excellence and value for money remain the corner stone of its appeal today.I was responsible for managing Data Centre and Disaster Recovery projects. I successfully managed a project to gain Blue Chip the PCI DSS v3 accreditation as a service provider and also managed the 1st phase of a large back-up and recovery project to conclusion.
-
Project ManagerMerchants It Managed Services, Dimension Data Aug 2007 - Apr 2014Johannesburg, Bryanston, South Africa, ZaMerchants is part of the Dimension Data group and a leading customer contact solutions company with 25 years experience in delivering customer contact solutions to major blue chip clients. From Aug 2007 until Jan 2010 I was responsible for managing, designing and delivering contact centre projects and consultancy assignments for and in partnership with Merchants clients. As of February 2011 my responsibility is for managing IT related projects on behalf of Merchants IT Managed Services. -
Project ManagerRci Oct 2006 - Aug 2007UsRCI are a global timeshare exchange company owned by the Wyndham Worldwide group. Responsible for the implementation of new products and services into the RCI portfolio involving interaction with a wide variety of departments across the business. -
Project ManagerTrx Jan 2004 - Oct 2006Atlanta, Georgia, UsTRX Europe are a US owned company that provided Contact Centre facilities for two of the largest online Travel companies in Europe – Expedia and Opodo. The position was a joint role as a Project Manager, IT Support Manager and Telephony specialist. -
Project ManagerAmerican Express Business Travel Dec 1996 - Dec 2003American Express Corporate Travel provides travel booking services to corporate clients including several large blue chip global companies.Project Manager Jul 2000 – Dec 2003Position was working for a European Re-Engineering team rolling out a programme to consolidate and convert traditional Business travel booking offices into Corporate Service Centres using the latest technology and standard call centre practices. Provided the link between Technology groups and the operations team ensuring the technology matched the business requirements and facilitating any implementations.Service Level Co-ordinator Oct 1998 – Jul 2000Administering Nortel Symposium ACD and related call recording and workforce systems.Supervisor Dec 1997 – Sep 1998Managed a team of 10 staff servicing the Granada/Forte account
-
SupervisorHogg Robinson Travel May 1997 - Dec 1997Farnborough, Hampshire, GbHandled travel enquiries and booking for Hogg Robinson Corporate clients. -
ManagerHeart Of England Tourist Board Feb 1996 - Jun 1997Set up from scratch and ran UK Holiday Shop as part of an initiative by the English Tourist Board
-
ManagerCentral Midlands Co-Op Travel Jan 1994 - Feb 1996Lichfield, Staffordshire, GbManaged small travel shop within a Coventry Superstore -
ManagerCo-Op Travelcare Apr 1988 - Dec 1993Managed a small travel shop in Northampton
-
Travel ConsultantThomas Cook Group Aug 1985 - Apr 1988GbBooked holidays and flights for the general public
Simon Ingram Skills
Simon Ingram Education Details
-
Tresham CollegeBtec Travel & Tourism -
Weston Favell Upper - Northampton'O' Levels
Frequently Asked Questions about Simon Ingram
What company does Simon Ingram work for?
Simon Ingram works for Opus Energy
What is Simon Ingram's role at the current company?
Simon Ingram's current role is Portfolio Delivery Manager for Opus Energy (Drax Group).
What is Simon Ingram's email address?
Simon Ingram's email address is si****@****b.co.uk
What is Simon Ingram's direct phone number?
Simon Ingram's direct phone number is +4479842*****
What schools did Simon Ingram attend?
Simon Ingram attended Tresham College, Weston Favell Upper - Northampton.
What skills is Simon Ingram known for?
Simon Ingram has skills like Contact Centers, Call Centers, Outsourcing, Project Management, Change Management, Management, Itil, Team Management, Service Delivery, Prince2, Business Process Improvement, Customer Experience.
Who are Simon Ingram's colleagues?
Simon Ingram's colleagues are Martin Stewart, Emma Copus, Romane Nicholson, Mira Lutynska, Dave Gilkes, Ursula Gulec, Kate York.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial