Simon J.
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Simon J. Email & Phone Number

Senior Service Delivery Manager at Arch Insurance Group Inc.
Location: Greater Colchester Area, United Kingdom, United Kingdom 8 work roles 3 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Arch Insurance Group Inc.
Role
Senior Service Delivery Manager
Location
Greater Colchester Area, United Kingdom, United Kingdom
Company size
2729 employees

Who is Simon J.? Overview

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Quick answer

Simon J. is listed as Senior Service Delivery Manager at Arch Insurance Group Inc., a company with 2729 employees, based in Greater Colchester Area, United Kingdom, United Kingdom. AeroLeads shows a matched LinkedIn profile for Simon J..

Simon J. previously worked as Service Delivery Manager at Arch Insurance Group Inc. and Senior Network Engineer at Arch Insurance Group Inc.. Simon J. holds Hnc from Anglia Ruskin University.

Company email context

Email format at Arch Insurance Group Inc.

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Arch Insurance Group Inc.

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Profile bio

About Simon J.

Simon J. is a Senior Service Delivery Manager at Arch Insurance Group Inc.. Colleagues describe them as "I have known Simon for over almost 6 Years now and am glad to recommend him for future employment. His technical abilities are outweighed only by his total dedication to completing a given task."

Current workplace

Simon J.'s current company

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Arch Insurance Group Inc.
Arch Insurance Group Inc.
Senior Service Delivery Manager
Colchester, England, GB
Website
archinsurance.com
Employees
2729
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Company profile
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8 roles

Simon J. work experience

A career timeline built from the work history available for this profile.

Senior Network Engineer

Sopra Steria

Hemel Hempstead, United Kingdom

  • Responsibilities
  • Supporting the network environments for customers in a number of different sectors following ITIL best practice for change and incident management. These sectors include local and central government.
  • Delivering and supporting network infrastructure as part of project delivery and ongoing support. This includes working with clients to gather their requirements and ensure the end delivery matches or exceeds.
  • Conducting regular security reviews on network elements, and support external accreditation testing activities
  • Mentoring junior and graduate engineers.Key Achievements
  • Working on the deployment of CUCM v.11 supporting a user base of over 2000 people and a 24x7 contact centre
Dec 2016 - Mar 2019

Fixed Network Specialist

Vodafone

London, United Kingdom

  • Responsibilities
  • Produce design documents (HLD & LLD) for new product introduction, and network enhancements. This also included operational guides on how to carry out BAU activities.
  • Maintain lab facilities - ensure that installed equipment is fully operational, replicates the production network. Installing new hardware and cabling in accordance to standards and fully documented.
  • Define, execute and document tests on network designs; hardware and software
  • Respond as 3rd line support for fault escalations. Manage product and process issues through to resolution and deployment.
  • Support and integrate products into the network, ensuring training has been delivered prior to launch and network go-live
Jul 2008 - Apr 2016

Network Operations Centre Team Leader

Cable & Wireless Access

London, United Kingdom

  • Provided management and support to a dedicated team tasked with monitoring and maintaining the Cable & Wireless Access network, including core customer-facing components of the external infrastructure as well as.
  • Investigated and successfully resolved escalated voice and data faults with the primary focus on providing outstanding customer service
  • Utilised excellent technical and analytical capabilities to perform root cause analysis of a range of complex faults and issues
Dec 2004 - Jul 2008

Dsl Repair Team Leader

Bt

Ipswich, United Kingdom

  • Provided 1st line support to customers reporting ADSL faults involving performing line tests to ensure integrity of connectivity and checking that any active alarms were not affecting the service
  • Acquired expert knowledge of the bespoke BT software used for performing detailed testing
Oct 2002 - Dec 2004

Configuration Engineer

Worldcom (Uunet)

Cambridge, United Kingdom

Mar 2002 - Aug 2002
Team & coworkers

Colleagues at Arch Insurance Group Inc.

Other employees you can reach at archinsurance.com. View company contacts for 2729 employees →

BM Brooke Mullin Brooke Mullin Colleague at Arch Insurance Group Inc. New York City Metropolitan Area, United States View → SW Stephanie Williams Stephanie Williams Colleague at Arch Insurance Group Inc. Dallas, Texas, United States, United States View → DA Doreen Anderson Doreen Anderson Colleague at Arch Insurance Group Inc. Greater Hartford, United States View → ML Mari Lunsford, Arm Mari Lunsford, Arm Colleague at Arch Insurance Group Inc. San Francisco, California, United States, United States View → JM Janice Mcgowan Janice Mcgowan Colleague at Arch Insurance Group Inc. Alpharetta, Georgia, United States, United States View → TL Tom Luckstone Tom Luckstone Colleague at Arch Insurance Group Inc. Wilton, Connecticut, United States, United States View → AR Alexys Ramirez Alexys Ramirez Colleague at Arch Insurance Group Inc. Chicago, Illinois, United States, United States View → MS Michel Sagredo Michel Sagredo Colleague at Arch Insurance Group Inc. San Anselmo, California, United States, United States View → EC Eloisa Canaria Eloisa Canaria Colleague at Arch Insurance Group Inc. Quezon City, National Capital Region, Philippines, Philippines View → KH Katie H. Katie H. Colleague at Arch Insurance Group Inc. New York City Metropolitan Area, United States View →
3 education records

Simon J. education

High School

Haverhill 6Th Form

Education record

Samuel Ward Upper School
FAQ

Frequently asked questions about Simon J.

Quick answers generated from the profile data available on this page.

What company does Simon J. work for?

Simon J. works for Arch Insurance Group Inc..

What is Simon J.'s role at Arch Insurance Group Inc.?

Simon J. is listed as Senior Service Delivery Manager at Arch Insurance Group Inc..

Where is Simon J. based?

Simon J. is based in Greater Colchester Area, United Kingdom, United Kingdom while working with Arch Insurance Group Inc..

What companies has Simon J. worked for?

Simon J. has worked for Arch Insurance Group Inc., Sopra Steria, Vodafone, Cable & Wireless Access, and Bt.

Who are Simon J.'s colleagues at Arch Insurance Group Inc.?

Simon J.'s colleagues at Arch Insurance Group Inc. include Brooke Mullin, Stephanie Williams, Doreen Anderson, Mari Lunsford, Arm, and Janice Mcgowan.

How can I contact Simon J.?

You can use AeroLeads to view verified contact signals for Simon J. at Arch Insurance Group Inc., including work email, phone, and LinkedIn data when available.

What schools did Simon J. attend?

Simon J. holds Hnc from Anglia Ruskin University.

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