Senior Reconciliations Analyst
Current• Operate & oversee reconciliation technology to deliver a full reconciled gross NAV to the client service team including cash, position, dividend & interest reconciliations.• Work closely with our middle office team to ensure trade processing is complete, corporate actions have been booked correctly & security pricing is accurate.• Operation & oversight of reconciliation technology to deliver Investment Manager positions & profit & loss reconciliations• Ensure client SLA’s are strictly adhered to• Work hand in hand with our client service team to provide superior customer service to hedge fund managers and investors• Ownership, management and resolution of all client & internal client queries• Develop and maintain relationships with client service teams & hedge fund clients• Initiate frequent, proactive communication with internal clients, as directed, to verify perceived levels of satisfaction and demonstrate proactive service• Ensure all professional relationships internal and external are maintained at the highest level• Business Continuous Improvement - analyzing processes through the use of Kaizen to create efficiencies.• Assist in the new clients’ onboarding processesResponsible for onboarding clients to automated reconciliations tool through inter-departmental discussions and agreements.Training and up-skilling of Jnr Analysts, and workflow management to account for staffing resources, and with particular emphasis on meeting agreed SLAs. Responsible for drafting standardised procedural documentation in relation to onboarded clients.