Simon Lowe Email & Phone Number

Coaching and influencing Apprentices working to achieve their qualifications in:- Level 6 Senior Compliance and Risk Specialist- Level 6 Trading Standards Professional- Level 4 Regulatory Compliance Officer- Level 3 Debt Adviser - Level 3 Advanced Credit Controller- Level 2 Credit ControllerCo-author of Level 3 Debt Adviser Apprenticeship.Supporting employers and their employees in both the private and public sectors.100% Achievement Rate for my Apprentices… Show more Coaching and influencing Apprentices working to achieve their qualifications in:- Level 6 Senior Compliance and Risk Specialist- Level 6 Trading Standards Professional- Level 4 Regulatory Compliance Officer- Level 3 Debt Adviser - Level 3 Advanced Credit Controller- Level 2 Credit ControllerCo-author of Level 3 Debt Adviser Apprenticeship.Supporting employers and their employees in both the private and public sectors.100% Achievement Rate for my Apprentices, with 45% of those achieving the higher grades of Merit or Distinction. Show less

Licensed Coach delivering Driver Training Courses.UKROEd National Driver Offender Retraining Scheme.

Develop and manage the Risk and Compliance function for establishing fintech business.Design, develop and implement Compliance Monitoring framework.Ownership of Risk Register, including appraising Board members of current and potential risks.Provide coaching support for Senior Management team and customer facing employees.Provide oversight of operations in line with regulatory requirements.Supported the business to develop a regulatory compliant framework as part of a round… Show more Develop and manage the Risk and Compliance function for establishing fintech business.Design, develop and implement Compliance Monitoring framework.Ownership of Risk Register, including appraising Board members of current and potential risks.Provide coaching support for Senior Management team and customer facing employees.Provide oversight of operations in line with regulatory requirements.Supported the business to develop a regulatory compliant framework as part of a round of senior funding. Show less

North West England & Wales

Arrears Management.Lead a Team of Field based Customer Account Managers to achieve positive results for both Customer and Business.Ensure strict regulatory processes are adhered to, through regular and ongoing coaching and development.Ensure high performance levels are driven and delivered through effective communications to my Home-based team.Monitor activities to ensure working within the Companies compliance framework.Manage a fleet of vehicles, including route planning… Show more Arrears Management.Lead a Team of Field based Customer Account Managers to achieve positive results for both Customer and Business.Ensure strict regulatory processes are adhered to, through regular and ongoing coaching and development.Ensure high performance levels are driven and delivered through effective communications to my Home-based team.Monitor activities to ensure working within the Companies compliance framework.Manage a fleet of vehicles, including route planning, vehicle and equipment maintenance.Consistently Top performer on all KPI; including Collections, Productivity, Cost Management, Loss Control, Audit and Compliance outcomes Show less

United Kingdom

Created the company’s compliance monitoring function, including all associated coaching, reviews, scoring and follow up action. Through research and experience developed from the ground up the Company’s compliance framework. Creation, development testing, presenting to the Risk Committee, to implementation and review.Design, test and implement the company's compliance monitoring programme, with regular reviews to identify the need for change, assess the impact of change and then roll out… Show more Created the company’s compliance monitoring function, including all associated coaching, reviews, scoring and follow up action. Through research and experience developed from the ground up the Company’s compliance framework. Creation, development testing, presenting to the Risk Committee, to implementation and review.Design, test and implement the company's compliance monitoring programme, with regular reviews to identify the need for change, assess the impact of change and then roll out any amendments.Monitor compliance systems and controls to ensure their ongoing effectivenessHorizon scanning and completion of thematic reviews, maintaining worthiness and relevance in the ever evolving regulatory landscapeCreate and provide employee training programmes on compliance related topics, policies or proceduresInput on other operational procedures identified to improve business performance and efficiencies.Created new processes and procedures to ensure effective affordability assessments are undertaken to allow the business to achieve it's goal of being a recognised responsible lender.Assist Internal Auditors in compliance reviewsPrepare MI regarding compliance operations, trends and results.Keep informed regarding pending industry changes, trends and best practices and assess the potential impact on the business and existing procedures.Experienced with FCA rules and regulations PRIN; TCF; CONC; SYSC Show less

United Kingdom

Support Regional Director in the implementation of Coaching and Development for Individuals and Teams in 33 Stores across the West of UK.Key responsibilities include:Coach and mentor individuals on development programmes for future succession.Support Store Managers in managing processes and improve performance in stores identified by the Regional Director or Area Managers as underperforming.Induct new starters into the business, and tailor employee-specific training programmes… Show more Support Regional Director in the implementation of Coaching and Development for Individuals and Teams in 33 Stores across the West of UK.Key responsibilities include:Coach and mentor individuals on development programmes for future succession.Support Store Managers in managing processes and improve performance in stores identified by the Regional Director or Area Managers as underperforming.Induct new starters into the business, and tailor employee-specific training programmes based on the role and the individual. Implemented and managed new 90 day plan to reduce Turnover rates.Identify process improvements, and write new Company policy and implement across business.Heading up a project to re-design customer sign up process to enhance the customer experience and allow us to capture more quality information to improve retention rates. Show less

North West

-Responsible for communicating clear guidance and procedure to a group of 15 Stores, in a rapidly changing and evolving industry.-Ensure high level of Regulatory Compliance through process management and coaching.-Lead my teams to deliver Sales and new business growth across our product range, whilst ensuring processes are consistently followed at a local level.-Culture of TCF is embedded within my Reports.-Resource Stores to maximise productivity whilst ensuring a great… Show more -Responsible for communicating clear guidance and procedure to a group of 15 Stores, in a rapidly changing and evolving industry.-Ensure high level of Regulatory Compliance through process management and coaching.-Lead my teams to deliver Sales and new business growth across our product range, whilst ensuring processes are consistently followed at a local level.-Culture of TCF is embedded within my Reports.-Resource Stores to maximise productivity whilst ensuring a great Customer experience.-Introduced new staffing model, reducing costs but increasing flexibility-Managed new Recruitment and payroll systems-Personal Improvement/Development Plans managed and monitored, engaging staff and creating succession plansRecruit; Coach; Motivate; Develop and Inspire. Show less

United Kingdom, North West England

-Instrumental in driving the business forward into new market places, and adapted operations as we grew from a start-up to a large regional Company.-Managed P & L's and Margin performance across product range.-Undertaken many responsibilities including Recruitment & Retention; Risk management & Trading; implementing Regulatory Compliance and business development, including additional revenue sources such as On-Course activities and developing new Telephone Operation-Responsible for… Show more -Instrumental in driving the business forward into new market places, and adapted operations as we grew from a start-up to a large regional Company.-Managed P & L's and Margin performance across product range.-Undertaken many responsibilities including Recruitment & Retention; Risk management & Trading; implementing Regulatory Compliance and business development, including additional revenue sources such as On-Course activities and developing new Telephone Operation-Responsible for Marketing strategies and Promotional Activities, ensuring they are communicated effectively with Colleagues and Customers-Responsible for Staffing budgets and Rotas, using staffing resources efficiently and cost effectively. Show less

Manchester, United Kingdom

Entrusted to develop new licenses, building strong teams and surpassing targets in growth and market shareSuccessful completion of Excellence Middle-Management courseSecondment to District Manager role during period of transition, after acquisition of StanleyBetResponsible for Induction plans and ongoing training programmes for all new starters across 23 Branches.Conducted Regional Labour efficiency study for the Area Operations Manager, new working directives implemented saw… Show more Entrusted to develop new licenses, building strong teams and surpassing targets in growth and market shareSuccessful completion of Excellence Middle-Management courseSecondment to District Manager role during period of transition, after acquisition of StanleyBetResponsible for Induction plans and ongoing training programmes for all new starters across 23 Branches.Conducted Regional Labour efficiency study for the Area Operations Manager, new working directives implemented saw enhancement in Staff productivity across Manchester area Show less