Simon Macaulay Email & Phone Number

Lucky to be here. Since I've started my career, as everyone goes through their ups and downs so did I. But it has been an amazing journey and I have learnt so much from my peers. Now joining in as the Country Manager I have another journey ahead of me. My role includes managing my teams around Austrlia and other offshore countries. coming up with new strategies to evolve the company to it's highest level with the help and guidance of my peers. Building new relationships with the Client force. Further more:Responsible for delivering a singular set of efficient and effective back-office systems, enabling group insights to customer demand, better in-store availability, an improved platform for the business’s online offering and world-class IT service delivery.Also responsible for reducing the overall IT operating costs and for restructuring the IT Team - including headcount reduction and relocation to the new group headquarters based in Melbourne.Key Achievements:o Stabilised IT direction across the combined businesses with consolidated leadershipo Established regional IT strategy and delivered a four-year transformational roadmap.o Delivery of systems to establish a modern group “digital foundation” including: -o Re-platform of the Bridge Technical Talent ecommerce channel to drive 47% sales growtho CRM System to enable a single view of customer in support launch of personalized “Loyalty Rewards” programo Core Merchandise Planning, Management and Stores Inventory System for David Jones to support the re-engineering of end-to-end value chain processeso Warehouse Management system to support better replenishment through the launch of a centralised distribution centre for David Joneso Cloud-based ERP system to support the consolidation of the Finance function across all Australian businesso Enhanced IT operational services measured to best practice

Melbourne, Victoria, Australia

I started my career with this company after I finished my studies, starting from Custer Services, inbound and out bound, i progressed into the role of Team Leader with a passionate, hardworking, loyal team who gave all their effort to their work. I was responsible to making sure high quality service, TLA'S, BRMI, KPI'S and making sure we were all one. My role also included liaising with the senior managers to coordinate, liaise internal and external relations, tutoring my staff of 37 member to their best level. As the Journey went on I was promoted as a Senior Team Member to General Manager.