Simon Ng Email & Phone Number

California, United States

Campbell, California, United States

SME for Barracuda XDR, Network Security solutions (NGFW, SD-WAN, ZTNA, SASE, SWG), and Application Security (WAF as a Service) solutions.

Campbell, California, United States

SME for Barracuda Cloud solutions (Network and Application Security)

Sunnyvale, California, United States

Proven track record to lead deepdive design sessions, demos, proof of concepts for multi-vendor Firewall, remote access, LAN/WLAN and hybrid/multi cloud architectures for multinational customersSubject matter expert for Regional SE team for FortiSASE -Mentor and instructor for regional SE's on running technical presales discussions for FortiSASE solution-Executes FortiSASE customer discovery, demo, Q&A meetings escalated from local SE-Active member for global SASE SME team for collaborating on best practices & provide feedback to leadership on solution roadmapExecutes hands-on labs/training for customers on advanced security solutions such as Secure SD-WAN, Zero Trust Network Access (ZTNA), SAML SSO multi factor authentication for ZTNA, SASE & VPN, Zero day threat detection via Sandboxing, endpoint detection & Remediation endpoint agent, Load Balancer ADC, Web Application Firewall, SIEM, SOAR, EDR, SOCaaSMentors new hires through shadowing & periodic 1-on-1sContributes to demand gen initiatives by hosting monthly Fortinet engineering tips and tricks presentation/demo sessions to customersKnowledgeable in FortiGate, FortiSwitch, FortiAP, FortiAnalyzer, FortiManager, FortiClient, FortiSASE, FortiWeb, FortiADC

Campbell, California, United States

Systems Engineer Lead for North America Western sales region. Specializes in Barracuda security solutions such as NextGen Firewalls (SDWAN, ZTNA, SASE, and IOT/OT), Email Security (gateway/AI, remediation forensics tool, security awareness, archiving, cloud O365 backup), Web Application Firewall, and Content Security. Serves as the expert internal resource on Barracuda NextGen Firewall and Barracuda Email Security solutions100% Club Fiscal Year 2021Pacific Northwest achieved 118% of quota FY21Mountain West achieved 162% of quota FY21Regional SE leader in closing $4.25 million FY21• Maintain clear understanding of business requirements for customer base and translate customer needs into technical requirements- In depth knowledge of Barracuda solutions to recommend customers to implement either as a SaaS, VM in public cloud (Azure, AWS, Google Cloud Platform), or hardware and virtual appliance• Supports the North America Western sales region which includes Outside Account Executives and Inside Sales Territory Managers • Maintain a close relationship with Inside SE, and Territory SE teams on large customer opportunities that require large-scale security solutions• Deliver technical and sales-oriented presentations to customer prospects• Experienced in closing the gap between customers’ needs, sales, and engineering to drive profitable growth• Ability to identify new business opportunities, in building solutions and fostering the value through strong relationships with customers• Expert in demonstrations of Barracuda solutions and drive successful PoC evaluations to close deals• Enabled partner relationships by performing Barracuda products enablement training sessions• Collaborate across departments within the company including Product Management, Product Marketing and Engineering

Campbell, California, United States

Traveled throughout the North America Western sales region to worked closely with the Enterprise Account Executives with 500 employee companies and above. Focused on consulting, designing, and installing security solutions. Specialized in Next Generation Network Firewalls (SDWAN, IOT/OT), Email Security solutions, Web Application Firewalls, and Content Filtering (SaaS, hardware, virtual). Also supported Inside Territory Managers with companies below 500 employees• Expanded customer relationships in the field - With a previous IT background, possess necessary customer skills to assess the customer's technical requirements- Demonstrated products to customers and resellers via presentations and product demonstrations- Provided guidance to customers for Barracuda Networks solutions and where possible, identified and expanded sales opportunities- Managed expectations for Proofs of Concept, as well as production deployments

Campbell, California, United States

Supported the Pre and Post sales process for the North America West Region Sales Team. Specialized in the Barracuda’s security portfolio, which includes Next Generation Firewalls, Web Application Firewalls, Load Balancer ADC, Web Security Gateway, Email Security Gateway, and SSL VPNs• Pre-Sales responsibilities included presenting Barracuda solutions and verifying Proof of Concepts evaluations- Identified potential applications of Barracuda hardware or software to meet customer’s needs to close the technical win of customer’s solution(s)- Focused on generating leads and cross selling additional Barracuda solutions on pre-sales calls to increase revenue• Post-Sales responsibilities included forming technical relationships and providing knowledge to Barracuda customers and partners- During product integration and troubleshooting deployments, close attention was provided to all customers to ensure a successful project• Supported partner relationships by performing Barracuda product enablement training sessions

San Mateo, Ca

FirstRain's cross-platform solutions provide business professionals with analytics tuned to their specific company strategy and allow them to deeply understand the continuously changing business dynamics of their target markets. FirstRain analytics run on a sophisticated, infinitely scalable big data platform, finding and organizing business-relevant data from the entire Web and the Twitter firehose to give users personalized insight into their business world. Our algorithms then aggregate the data into easy-to-grasp visualizations, which highlight trends and clusters, anomalies, dynamic linkages and connections that flat-list news based services cannot provide. FirstRain Personal Business Analytics™ integrates seamlessly into the systems your teams already use, whether through the world's premier CRM and social enterprise platforms or mobile. Having personalized, hyper-relevant data at their fingertips transforms your entire company into experts on their customers’ business and enable them to work smarter and more efficiently.

San Mateo, Ca

• Improved and implemented more efficient IT processes to on board new hires, setting up new users’ corporate profile, Salesforce accounts, and corporate laptops in a rapidly growing software (SaaS) start up which doubled employment within 3 quarters of company growth.• Experienced working on cross functional projects with other departments.• Supported the corporate office and remote end users with software application issues and technical administrator support using Microsoft Active Directory and Microsoft Exchange email client.• Experienced working with electrical power and network cabling venders in supporting corporate office employee growth remodeling to upgrade the IT infrastructure power supply and network cabling in supporting all new configured workstations. • Managed IT help desk system to ensure all client’s cases were resolved and closed.• Worked on IT Ops Team in troubleshooting/maintenance of end user laptops, network servers, Barracuda Spam Security, and Avaya VoIP phone system.• Knowledgeable working with Microsoft Microsoft Windows 7, Apple Mac OS X Mavericks, Linux CentOS 6.2, Windows Server 2008 R2 operating systems.• Deployed Windows Server 2008 R2 and Linux CentOS 6.2 virtual machines/instances using VMware and Amazon Web Services (AWS)• Tested technical services documentations and produce new updated documentations. For example, in desktop setup, email setup, deploying VM or AWS instance, and mobile device applications. Review and revise the end user documentations of these services. Recommend updating documentation processes to ensure end users successful experience.

Milpitas, Ca

• Setting, confirming and preparing for appointments with my customers to expedite their service experience• Greeting my customers in a timely and friendly manner• Determined vehicle needs based on my customers information• Used a consultative selling process to assist my customers in planning for on-going required maintenance of their vehicle• Produced repair orders for my customers with full transparency including cost and time estimates• Communicated frequently with my team of technicians and wholesale parts associates to ensure timely completion of work• Followed up with my customers on the status of their vehicle in a timely manner• Created a great vehicle delivery experience for my customers• Followed up with my customers to ensure their satisfaction• Set and achieved targeted monthly sales goals• Gained superior product knowledge to effectively help my customers with service maintenance requirements and warranty information• Provided my customers with an exceptional experience to drive trust and loyalty to build a long term customer relationship with them

Executive Mba

B.S. Business Administration, Management Information Systems, General

Cisco Networking Academy