Simon Butler Email & Phone Number

Horsham, GB

A leadership role interpreting and advising on policy, consulting with operational delivery functions, and delivering and maintaining processes and procedures to support the supply of Physical Infrastructure Access services to Openreach communications providers

Product Professional for BT's Air Logistics Programme, delivering the Cargo Community Service, CCS-UK platform that has supported over 600 freight forwarders and 300 transit sheds across 22 UK Airports since 1994.CCS-UK is a service enabling the free flow of import and export declaration data between freight agents, transit sheds and airlines, and HM.

United Kingdom

Engagement in the delivery an Enterprise Architecture consultation framework (PurpleFox) for use with Enterprise customers wishing to transform their current business model.

West Sussex, United Kingdom, United Kingdom

A professional services role involving interpretation of BT managed services customer contracts, consultation with the customers through the transition of their existing IT services under BTs control, and the subsequent transformation of these services to meet BTs standard (ITIL based) processes and practices.Analysis, assessment, modification and or.

West Sussex, United Kingdom, United Kingdom

A consultative role responsible for the service launch of the BT Global Services portfolio globally.A function focused on ensuring new products, propositions and services were launched in line with the current operating model and process governance into the operational community.

Engagement with potential customers to assess their eligibility to do business with Openreach by applying legal and regulatory guidelines and to understand their business and commercial needs, recommend products, provide education on them and support customers through the establishment process.

Responsible for the identification, analysis and deployment of initiatives that ensured processes, procedures and systems were improved, costs controlled, revenues maximized, customer satisfaction optimised and Openreach’s commercial position secured. The role involved leading on the implementation of specific in-life initiatives through a virtual team.

A consultative role throughout the software change request life-cycle, focusing on improving customer experience through introduction or modification of process and systems functionality.Interdepartmental consultation to assist with design of tactical and strategic solutions for interdependent product deliverables (departments involved: WLR, Local Loop.

1St Class Honours, Sociology

Completed an undergraduate Biology degree majoring in Botany and Zoology, and a first class honours degree in Sociology.

Bsc. Double Major, Zoology / Botany