Test Management for client(s) throughout IT infrastructure projects lifecycles. Including the following; • Interpreting high level / detailed design documents • Mapping functional and non-functional elements to test planning process and outputs.• Creating test strategies and plans • Creating and justify test estimates for nominated client(s)• Reviewing requirements • Test scripting and execution where required• Defect reporting and management• Reporting progress/results to client(s) and/or stakeholders

As IT operations manager I oversee and direct the day-to-day activities of Qual IT's information technology (IT) department, ensuring that systems, services, and infrastructure work reliably and securely.

Providing Test Consultancy and Management for client(s) throughout IT infrastructure projects lifecycles. Including the following; • Interpreting high level / detailed design documents • Mapping functional and non-functional elements to test planning process and outputs.• Creating test strategies and plans • Creating and justify test estimates for nominated client(s)• Reviewing requirements • Test scripting and execution where required• Defect reporting and management• Reporting progress/results to client(s) and/or stakeholders

Providing Test Management for client(s) throughout IT infrastructure projects lifecycles. Including the following; • Interpreting high level / detailed design documents • Mapping functional and non-functional elements to test planning process and outputs.• Creating test strategies and plans • Creating and justify test estimates for nominated client(s)• Reviewing requirements • Test scripting and execution where required• Defect reporting and management• Reporting progress/results to client(s) and/or stakeholders

Provided IT consultation, Project Management and backend support services, I also designed, built and consulted on environmental projects for lifestyle block owners, and developed intelligent software solutions.

As the IT Data and Reporting Manager I report directly to the Chief Operating Officer, and my responsibilities include design, selection, development, deployment, end user documentation, training and maintenance of Learning Media’s Intellectual property, resourcing, project management, CRM and ERP systems.

Reporting to the Chief Financial Officer and was responsible for the overall maintenance and development of Learning Media's Information and Communication Technology (ICT) systems.Key accomplishments and responsibilities were:Developing an annual Information and Communication Technology strategy.overseeing, monitoring, and implementing Information and Communication Technology policies and guidelines that were consistent with the Learning Media’s business needs and strategic direction.acted as a consultant to Learning Media's staff and management regarding Information and Communication Technologies.Provided font-line support for all of Learning Media's staff with their use of Information and Communication Technology software and hardware.provided secondary technical support and training to direct Information Technology reports.created standard images and templates for new computers and upgrades.managed the Information and Communication Technologies capital expenditure budgets.Managed the development and maintenance of Learning Media's databases and systems e.g. IBS Bookmaster (Distribution, Publishing & Financial System), Avaya Telephone system, Filemaker Server, Crystal Enterprise Server.managed systems operations, system failures, upgrades and development related to Learning Media's AS400, Apple Servers, Wintell Servers and Novell Servers.managed the integration of existing manual systems into electronic format.Managed the Information Technology team and Information and Communication Technology projects.Kept the Chief Financial Officer informed of Information and Communication Technology projects milestones and any issues relating to Information and Communication Technology projects.sourced and managed Information and Communication Technology external contractors.briefed and guided working parties and committees regarding Information and Communication Technology issues.

As the information systems manager I reported to the Chief Finance Officer and provided support for Learning Media’s staff in their use of computers. Key accomplishments and responsibilities were:Application Software network and supportproviding front-line support for all Learning media's software packages.providing secondary technical support and training to direct Information Technology reports.creating images/templates for new computers and upgrades.monitoring Information Technology related capex expenditure.Researchprovided strategic Information Technology solutions and advice.Systemsdeveloped and maintained effective systems and procedures for dealing with Learning Media's systems issues and faults.Ordering and purchasing of computer related consumables and peripherals.Maintained the company’s asset register in relation to computer equipment and software.Provided Learning Media's staff with software and hardware trainingDeveloped electronic support documentation for users.Project managed and assisted with the installation and design of the new phone and voicemail system, with the out side contractor.

As the Systems Administrator I did provide support for Learning Media’s staff in their use of computers on the company’s Apple Macintosh local area networks. Key responsibilities were:Maintaining users’ and groups’ network privileges.Backup scheduling, security, and file restoration as required.Routine maintenance and cleaning of tape backup units.Configuring network printers.Routine maintenance of printers (toner replacement, filters etc).Maintaining other network services as required, e.g. Email.Configuring Macintosh workstations.Maintaining standard software configurations on Macintosh workstations.Disk and file format conversion as required.Creating standard workstation documentation for users.Diagnosing and, where appropriate, rectifying hardware and software faultsMonitoring repairs carried out by external service providers.Assisting with the maintenance of the company’s asset register in relation to computer equipment and software.Other maintenance and support duties as required.

This role involved the installing and repairing Apple computers and related equipment. Assisting with the running of CDL Help desk, technical phone support to CDL's customers.

This job involved the installing and repairing of coin operation arcade machines, Money collection, and site scoping.

Building 11KV switch gear

Repair of motor cycles and motor mowers

Rewiring of State houses

Installation and maintenance of security systems

Commercial building electrical refits

Repair of home Appliances

Commercial electrical and plant maintenance. Site foreman, Apprentice training.

Was trained in the ways of a electrician.