I am a business leader expert in setting clear direction and delivering customer-led propositions to market, both in the UK and internationally. Always championing the customer for commercial advantage and challenging the status quo to drive innovation and constant improvement.My specialties include formulating strategy, (new) product & proposition development, discovering and actioning customer insight, customer and market research, challenging the status quo, developing and delivering creative solutions, leading and motivating teams (including remotely and cross-culturally).I have developed customer propositions for the following markets: international private medical insurance (IPMI), domestic private medical insurance, dental plans, dental insurance, dental provision, unsecured finance, buildings & contents insurance, building societies, risked-based products, and energy.