Simon Reynolds Email & Phone Number

Ringmer, East Sussex

Managing and building close relationships with key accountsManaging service levels to met KPIsLiaising with clinical leads and admin colleagues to ensure services are delivered to a high standardNegotiating contract renewals and implementation of new clientsAdvising on additional services to maintain employee health and a safe return to work

London, United Kingdom

Reporting to the CEO I was responsible for the development and implementation of UK-wide strategic plans to ensure the delivery of the appropriate service proposition to complement overall company goals while keeping within agreed budgets.Meeting with Company Directors and Managers each month to discuss and agree budgets, Program development and strategic direction. Reviewing current programmes to ascertain 'fit for purpose' and being proactive in devising new strategies where required.Leading and supporting a UK wide team of eLearning Consultants to effectively develop relationships with schools and school partnerships in order to provide best in class support. The team works with Senior Leadership Team colleagues in schools across England and Wales. Supporting schools in raising achievement with web based revision and assessment resources. Interviewing, selecting and on-boarding new field and office based support staff to ensure best practice and quality standards are adhered to.Responsible for on-going development of the company CRM (Solve360) to ensure effective monitoring of existing client activity and supporting the Sales Manager with sales pipeline reporting to maximise sales and renewal revenue.

London, United Kingdom

Working with colleagues to formulate plans for continuing improvement in the service and product offered. Overall responsibility for all schools in the south of England. Leadership of a team of field and office based members to ensure schools received the correct level of service. Reporting to the Chief Operating Officer I also had responsibility for the development of the company CRM to produce business metrics to help forecast renewal rates. Regular meetings with colleagues from all areas of the business to ensure a consistent, high value approach to our client base.Meeting with senior members of school management to ensure they received the best levels of support by discussing any areas of concern and producing a development plan to ensure the continuing success of the partnership.

Working with SLT colleagues in schools across the south of England and Wales. Responsible for implementation, strategic planning and staff training. Supporting schools in raising achievement with web based revision and assessment resources. Leading a team to effectively support and develop relationships with schools and school partnerships

Designing websites and arranging hosting for businesses including e-commerce solutions. Developing database driven (PHP/MySql) e-commerce website for my own project to provide presentation equipment and training for the Training and Education sectors.

Training and support for schools subscribing to Goal Assessment. Part of the writing team for KS3 ICT assessments

Consultant and facilitator on Primary and LEA SLICT ‘Strategic Leadership with ICT’ courses, focusing on developing a whole school vision for ICT as a tool for improving school performance

Visiting Primary Schools to interview Head Teachers to assess the schools ability and suitability as Host Schools for the BECTA/SLICT Primary Programme

England

Visiting schools to assess needs and carry out 'New Opportunities Fund' ICT training for teaching staff and Senior Leaders in Primary and Secondary schools in England. Carrying out regular planned visits to support the schools' CPD strategy

Brighton, United Kingdom

Business startup. Commencing with supplying, fabricating and installing recycled polystyrene building products before starting fabricating and installing PVCu windows, doors and conservatories as well as roof line products (Fascia, soffits and guttering etc.)As Managing Director I was responsible for all company activities:Employing and training sales personnel, fabricators and installers as well as all budget responsibilities. I liaised with building companies for the installation of all of the product range. I designed and built the company website.Starting from scratch with an eventual turnover of over £500,000 pa. the company was successfully sold in 1998

Visiting clients and potential clients to carry out financial reviews to provide appropriate advice on life assurance, pension, mortgage, investment and personal insurance products. Assisting clients in arriving at the correct decision according to their circumstances. Sympathetically dealing with bereaved families in the event of claims and arranging payouts for maturing product claims.