Hi, Welcome to my LinkedIn ProfileThis is Simon K. Curtis; I am a tech-savvy and solution-focused IT professional with demonstrated capabilities in leading overall operational aspects of IT projects from inception to completion and delivering high-end technical support aimed at meeting established objectives.My history of knowledge is directly related to my expertise in configuring/troubleshooting different software, reporting progress, evaluating performance, maintaining integrity, and devising/deploying robust initiatives aimed at ensuring effective program execution.My ability to identify areas of improvement, evaluate customer and project requirements, develop technical strategies, and deploy process improvement initiatives with a keen focus on enabling project and client success has been well appreciated over the years.Throughout my career, I have been instrumental in providing exceptional network, desktop, and hardware/software support within both Windows and Mac environments.Furthermore, I have a good understanding of using software, tools, and operating systems, including but not limited to Ubuntu, Windows, macOS, and QuickBooks.Employers recognize me as an articulate communicator; able to foster productive relationships with individuals from diverse backgrounds while adhering to stated guidelines.I am confident that my wide range of knowledge and talents will allow me to contribute to the success of your company. Feel free to reach out to me via email @ simoncur@gmail.com.Areas of Expertise:Customer Service, Technical Support, IT Infrastructure, Process Optimization, Project Management, Troubleshooting & Installation, Software & Hardware Support, Team Building & Leadership, Regulatory Compliance, Problem Resolution, Workspace Administration, Cross-functional Collaboration