Simone Coa Email & Phone Number

Barcelona, Catalonia, Spain

Tracking incoming paymentsRecording and reconciling all incoming financial transactions received using BlacklineIssuing invoices and receipts to clients for money receivedResolving outstanding payments and sending collection statementsUpdating account information and records of clientsAssisting with audits and checking for discrepancies in financial accountsEnsuring that financial records meet with company standardsCompiling financial reportsDealing with Indian & non Indian withholding tax

Barcelona Area, Spain

Reviewing customer contracts for billing and payment information and creating corresponding Sales Orders, Invoices, and Customer profiles in NetsuiteCreate and assign custom plans in Mixpanel's home-grown billing and provisioning system to ensure customers data is recorded correctlyGenerating credit memos, account adjustments and refunds after ensuring proper approvals have been obtainedResponding to internal and external inquiries related to billing terms, upgrades, refunds, and contracts.Working cross-functionally with Customer Success, Sales, Legal and other teams to resolve customer issues and billing discrepanciesAssisting with development, introduction, and maintenance of policies and manual billing procedures

Dublin

Validate new contracts, renewals and add on orders to ensure all contracts are process timelyand accurately.Preparing, issuing and processing invoices.Checking client contracts/sales orders for invoicing detailsRespond to billing questions from both local and international customersIssuing credit memos and refunds in line with the company policy. Preparing quotes for annual renewals prior to invoicingPreparing proforma invoices for customers where required.Collaboration with services/sales departments to obtain/validate informationManage and follow up on all processing issuesAssist with ad hoc finance projects as required.Verify discrepancies by clients, and resolve their billing issuesSupport audit requirements as necessary

Dublin

Preparing, reviewing and reconciling customer invoices.Raising invoices monthlyReconciling figures on flight delivery notes to an in-house computer systemPreparing daily statistics and revenue figures for managementEntering invoices into accounting systemWorking with customer self billing systemsMaintaining price lists in internal billing systemsResponding to queries from customers and internal managementFollowing up on internal issues in the processes prior to billingIdentifying and escalating issues to managementSupporting the financial close process by calculating estimates of unbilled revenueSupporting Credit Control on customer issuesChasing outstanding paymentsProcessing statements for customersPreparation of manual invoices and credit notesPreparing, reviewing and solving customer billing queries for Luxembourg

Dublin

Providing a high level of customer service over the phone - FCRAdvising customer to become permanent UPS account holdersCollecting all the information required to create a contractSolving Customers' Billing Queries in a timely manner Focused on Preferred Customer RelationshipCalculating correct discount amounts for all ups customersEvaluating bookkeeping and incentive issues for commercial and private customersProcessing f.i.f ( final invoice file ) with large amount calculations

Dublin

Milano, Italia