- Assist customers with planning, implementation & optimization of Cisco's technologies. Providing consultative, proactive and reactive technical support and deliverables to customer business outcomes.- As OnSite Engineer acts as a focal point for problem resolution for assigned customer engagements. Assures accurate and quick resolution of major customer problems.- As a CX team LATAM Brazil member collaborate closely with customers.- Assists clients with SD-Access and Catalyst Center (DNAC) solutions.

- Network specialist with experience in Cisco Enterprise Networks.- Act as a network consulting engineer supporting Cisco customers with network management, automation and protection platforms.

- Act as a team lead while being hands-on with infrastructure equipments installing and configurations. This is a multi-vendor based environment where I have experience with switches, firewalls, wireless controllers, access points, Prime Infrastructure, Identity Services (ISE) and virtual servers.- Experience in the support attendance and projects implementation, in corporate buildings and data centers.- I obteined VMWare VCP-NV certificate.

- Experience in the support attendance and projects development, in corporate buildings and data centers on customers´s sites. Such as BNDES, Transpetro, Defesa Civil and Telebras. - As part of engineering team, I´m responsible for support and implementation of mobilty solutions and Cisco management systems. Experience in Access Points, WLC Wireless Controllers, MSE – Mobility Service Engine, Cisco Prime Infrastructure, ISE – Identity Service Engine and Any Connect. - Very good skills in MDM MobileIron implementation and support of mobile devices, including hardware and software management, security content and corporate data, manage services consume of voice and data. - I obteined MobileIron Support Specialist certificates. - I re-certificate Cisco CCNA.- I obteined AWS CCP certificate.

- Experience in project management and move of network infrastructure on data centers and corporate buildings. Having already acted in all technical activities during Santander and Real bank integration. - Skills in workshops and presentations of projects, transfer knowledge to company teams. - Experience in business continuity plan and data center disaster recovery. Having already acted from planning to post-review implementation. - Skills in configuration and troubleshooting of switch, router, firewall, load balance, telepresence and DWDM. - Advanced skills in ITIL/COBIT best practices, regulatory requirements for internal and external audits, compliance and security rules. Infrastructure monitoring, control and change, incident and problem management, and control of IT assets (CMDB). - Experience in support and implementation of infrastructure monitoring systems. Good skills in CA Spectrum, CA Performance Manager and Blade Logic for Network Automation. - Ability to lead multidisciplinary teams and very good relationships with colleagues and partners. Experience in outsource suppliers, service contracts, RRQ and RFP. Project management, negotiation with clients, time and budget management. - I obtained Cisco CCDA - Cisco Certified Design Associate and ITILv3 certificates.

- Responsible for data center infrastructure equipments and links from service providers in Real and Santander banks. - Experience in lead outsourcing team from network support and operations. Responsible for support of router, switch, modem, Voip phone, SDH and DWDM. - Accompaniment of the attendance of the network technical incidents. Skills in achieve service level agreements, service availability and produce reports.

- Experience in network support of NOC. Having acted as analyst in turns of 24x7 operations. - Very good skills in incidents resolution about supporting links, router and switch in local network and customer enviroments. - Focos on SLA achivement and maintaining good relationship with the customers. - I obteined Cisco CCNA - Cisco Certified Network Associate certificate.

- Responsible for network operations and support for Voitel data center and customer´s services.

- Experience in RF and satellite equipment installation and maintenance. Such as HPA, up/down converter, parabolic antena in Tanguá hub earth station. - Responsible for preventive and corrective maintenance. Skills in calibration of measurement instruments, such as: spectrum analyser and osciloscope. - Very good skills in support and administration of Inmarsat systems. Comissioning of terminals and VSATs.

- Responsible for support and operations of Oi satellite earth station (Hub). - Experience in equipments installation and maintenance, such as: HPA, Up/Donw Converter, modem, parabolic antenas, VSATs and RF. - Skills in projects implementation on external access, cable lauching and fiber optics installations.

- Responsible for support and operations at Bank of Brazil.- Experience in equipments installation and maintenance.

- Técnica de instalação e suporte de redes.

- Aprendiz de serviços administrativos.- Estagiária na área de eletrônica industrial.