Simone Ware

Simone Ware Email and Phone Number

Client Service Analyst
Simone Ware's Location
Atlanta Metropolitan Area, United States
Simone Ware's Contact Details

Simone Ware personal email

n/a
About Simone Ware

Skilled analyst eager to contribute expertise. Strong personal development skills and communication talents toward actively supporting a business in maximizing performance

Simone Ware's Current Company Details

Client Service Analyst
Simone Ware Work Experience Details
  • Fiserv
    Information Technology Support
    Fiserv Aug 2015 - May 2019
    Provided a high level of support for merchants. Addressed issues concerning all POS equipment and software. Effectively detail and transpose stores issues into an electronic helpdesk log database. Assigned priority to issues and request assistance as necessary to ensure store downtime and disruption to in-store activities is kept to a minimum. Confirmed new store POS equipment is configured properly and ready to go live. Ensured POS equipment IP address classes and schemes are set correctly.
  • Hewlett-Packard
    Customer Support Specialist
    Hewlett-Packard Jan 2012 - Oct 2014
    Atlanta, Ga
    •Executed all duties related ensuring the seamless communication of Medicaid related knowledge to clients.•Utilized internal database to track and record transactions, comments, inquiries and complaints from customers.•Delivered expert technical support for Georgia Medicaid Management Information System Web Portal. Managed IT setup and service requests. Created new account, reset passwords and configured access for users.•Trained new employees and explained protocols clearly and efficiently.

Simone Ware Skills

Microsoft Office Networking Customer Service Troubleshooting Management Technical Support Leadership Training Team Building Microsoft Excel Microsoft Word Call Centers Process Improvement Windows Powerpoint Software Documentation Hardware Cisco Technologies Information Technology Customer Satisfaction Teamwork Help Desk Support Research Customer Support Employee Training

Simone Ware Education Details

Frequently Asked Questions about Simone Ware

What is Simone Ware's role at the current company?

Simone Ware's current role is Client Service Analyst.

What is Simone Ware's email address?

Simone Ware's email address is si****@****erv.com

What schools did Simone Ware attend?

Simone Ware attended Devry University, Pacific Institute Of Technology.

What skills is Simone Ware known for?

Simone Ware has skills like Microsoft Office, Networking, Customer Service, Troubleshooting, Management, Technical Support, Leadership, Training, Team Building, Microsoft Excel, Microsoft Word, Call Centers.

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    its.jnj.com, its.jnj, gmail.com, gsk.com, jnj.com

    2 (415) 9XXXXXXX

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