Simone Alves Email and Phone Number
Simone Alves work email
- Valid
Simone Alves personal email
Over 20 years of experience at technological field in several platforms and vendors at telecommunications industry. High experience level with international people management, network operations (signalling, voice and data), international roaming tests and coordination, project management, training, presales and sales. Strong believer of a more human management and customer care.
Agt Networks
View- Website:
- agtnetworks.com
- Employees:
- 48
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Sales ManagerAgt Networks Sep 2021 - PresentRio De JaneiroAccount Executive to Brasil region. Customers' meetings, Events, Accounts management, Projects management, Sales cicle management, Delivery management.
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Presales EngineerAgt Networks Nov 2018 - Aug 2021Rio De Janeiro, BrazilPresales to Brasil region, Telco Operators segment. Large RFP responses (multiple partners, products, and technologies), costs dimensioning, pricing formation, results management. Customer presentations, Sales reports and presentations, Partners evaluation. Business opportunities identification, relationship with Technical and Purchase customer’s teams of the Tier 1 and Tier 2 Operators in Brazil.
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Company OwnerComvc Consult Jul 2021 - PresentRio De Janeiro, Rio De Janeiro, BrazilIT and Telecommunication Consulting Services. Systems design and analysis, Project Management.
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Client ManagerSyniverse May 2018 - Oct 2018Rio De Janeiro Area, Brazil -
Manager Customer OperationsSyniverse Aug 2015 - May 2018Rio De Janeiro Area, Brazil- Management of the full International Roaming testing team, including operations at Brazil, India, Costa Rica, Mexico and USA.- Manage all the projects with Claro Brazil: Roaming Coordination, IREG testing & QoS assurance; Olympics Rio 2016; and Software Update management.- Provide guidance to Managed Services personnel with the handling of customer requests, issues, questions, and concerns.- Serve as an escalation point for customer issues or customer initiated escalations.
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International Roaming CoordinatorSyniverse Oct 2013 - Aug 2015Rio De Janeiro, Brazil- Manage Roaming Coordination, IREG testing & QoS assurance management. - Provide guidance to Managed Services personnel with the handling of customer requests, issues, questions, and concerns.- Serve as an escalation point for customer issues or customer initiated escalations.
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Product Applications Engineer 2Jdsu Do Brasil Nov 2011 - Oct 2013Rio De Janeiro Area, BrazilTests of Internacional Roaming, for new partnerships between TIM Brazil and others internacional operators (IR24, IR35, IR32). Quality tests of International Roming inside TIM Brazil network (Location Update, Attach, PDP, MOC, MTC, Internet access speed). Weekly reports regarding both topics. Since March 2012, leading the JDSU team inside TIM Brazil. -
Network Quality AnalystTim Brasil May 2010 - Nov 2011Rio De Janeiro Area, BrazilNetwork Quality KPIs Analysis - management reports regarding the newtork quality and performance, traffic congestion analysis. Regular meeting with the objective of expanding the network (NGN and GSM) and treat the congestion points, generating action plans. -
Core Ngn Voice SupportTim Celular S/A Feb 2005 - May 20102nd level Support, Operation & Maintenance of NGN Network. Troubleshooting and configuration of Cisco (Media Gateways, ITPs), Italtel (iMSS, Load Balancer), ACME (SBCs), Ericsson (AXE) equipments. Quality of Network analysis, traffic analysis.
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Network MonitoringEmbratel Aug 2001 - Feb 2005First, I worked at the CRT - Centro de Referência Tecnológica, with equipment testes of Data (Cisco, Motorola routers,etc), Voice (PABX Philips, AXE Ericsson, etc) and Transport Networks (Lucent, NewBridge, Alcatel). Later, GRC - Gerência de Redes de Clientes, monitoring clients data and voice networks.
Simone Alves Skills
Simone Alves Education Details
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Vendas, Negociação E Resultados De Alta Performance -
Universidade Estacio De SáManagement Information Systems, General -
Telecommunications Technology/Technician
Frequently Asked Questions about Simone Alves
What company does Simone Alves work for?
Simone Alves works for Agt Networks
What is Simone Alves's role at the current company?
Simone Alves's current role is Sales Manager.
What is Simone Alves's email address?
Simone Alves's email address is si****@****rks.com
What schools did Simone Alves attend?
Simone Alves attended Pucrs - Pontifícia Universidade Católica Do Rio Grande Do Sul, Universidade Estacio De Sá, Estácio, Centro Federal De Educação Tecnológica Celso Suckow Da Fonseca.
What skills is Simone Alves known for?
Simone Alves has skills like Telecommunications, Gsm, Ngn, Roaming, International Roaming, Quality Assurance, Signalling, Network Monitoring Tools, Testing, Business Process Improvement, Operations Management, Customer Experience.
Who are Simone Alves's colleagues?
Simone Alves's colleagues are Eduardo Batista Dos Santos, Luiz Carlos Monari, Thiago Pereira, Rizete Souza, Wagner Gabriel, Gustavo Lopez, Wellington Serafim.
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Simone Alves
It Infrastructure Management Sr & Project Manager - Voltalia Energia Do BrasilRio De Janeiro, Rj3atos.net, yahoo.com.br, equinix.com -
Simone Alves
👩🏽💻 | Full Stack Developer | React • Next • Html • Css • Java • Sql 🎓 | Bacharela Em BiblioteconomiaJuazeiro Do Norte, Ce -
1hotmail.com -
1gmail.com
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