Lead the Client Service function for the Recruitment Process Outsourcing market and have extensive experience in building a recruiting knowledge database for an in-house project, looking after the quality of the output in a world’s largest RPO. Senior operations, IT, client services management professional with significant success in creating world-class client service delivery charters in multiple industries from effective planning and execution, exceeding expectations and highly motivated and results-orientated executive with exceptional leadership, communication skills, and business acumen within project, account, technology and customer service organizations and strategic solutions achieving required results for enterprise IT, Wi-Fi networking, and 24/7 service operations. Applies various trained discipline and certified methodology techniques to develop and implement Sales, IT, and Network Operations automation solutions for supply-chain manufacturing, financial, government, healthcare, gaming, retail, call and data center operations, help desk, security, and network engineering industries.Specialties: Effective leadership, inspiration, and quality; business development and partnership management; channel marketing; strategy formulation; sales; technology services and consulting industry experience; project & account acumen; fiscally responsible yet quality effective, applying cost reductions from efficiency in tools, organization, process, and people.