Chief of Staff (CoS) to the Senior Vice President (SVP), Global Services. Developing Strategy for our Professional Services business, aligned to our corporate vision. Supporting and advising SVP, Global Services and other executives and leaders on strategy and transformation. Shaping and execution of the transformation program on behalf of the SVP. Collaborating with Professional Services delivery and support teams to deliver and adopt transformation outcomes.

Responsible for informing and influencing using data driven insights to make strategy and priority recommendations for Hyland. Acting as a trusted advisor to the organization, providing strategy consulting services, primarily at the executive level. Providing consultancy and advice and recommendations for management, executives and board-level leaders and decision makers about strategy.Key Responsibilities:• Strategic growth pursuits and organizational effectiveness.• Existing, emerging, or new strategic market pursuits or expansions.• Informing and making recommendations about investments in products and capabilities. • Providing guidance and recommendations around organizational readiness for strategies.• Addressing strategy and plan performance shortcomings or optimization opportunities.• Representing and leading departmental contributions to corporate strategy initiatives.• Leading the application of strategic thinking in executive strategy and planning sessions.• Performing strategic analysis and authoring whitepapers or approach papers.• Developing and presenting actionable conclusions and recommendations to executives. • Providing thought leadership on current best practices, new or emerging approaches.• Developing and delivering strategy roadmaps.• Acting as a lead stakeholder and subject matter expert for strategic change programs.• Mentoring and coaching others around strategy development and execution.

Responsible for the successful delivery of Hyland Global Services Programs and Projects in the EMEA region. I lead cross functional teams of consultants, conversion and information management specialists from EMEA, India and North America to deliver our customers' business outcomes with Hyland Products. My focus in on larger, more complex regional Enterprise projects and Agile programs. Leading both project and consultancy efforts to deliver business outcomes. Working collaboratively with our customer and partner project teams to maintain momentum, supporting their change journey, enabling them to succeed and to deliver value from their investment.• Plan, lead and control complex projects and related personnel to bring projects to successful completion, within scope, on time and within budget.• Lead team and client engagement meetings, ensuring timely follow-up and holding joint project team members accountable.• Develop and manage project plans specifying goals, strategy, staffing, scheduling and ensuring there is a clear definition of done.• Establish executive level relationships for internal and external audiences.• Resolve conflicts and ensure at the business sponsor level that the solution or programme delivers upon expected customer's business value.• Enhance customer satisfaction by identifying and mitigating risks and acting as a first level of escalation.• Mentor the project team to ensure efficiency of projects, provide documented feedback to leadership on team members' success, performance and growth areas.• Create and maintain project documentation. Contribute to continuous evolvement of projectdocumentation and methodology.• Contribute to the best practice knowledge base of the EMEA Services team.• Mentor other team members.

Main responsibilities:• Successfully lead and manage service projects and programs to deliver customer benefits and maintain project performance.• Support the customer Change process and help them realise their Return on Investment.• Lead and coordinate Requirements Analysis, Prioritisation and Traceability for complex enterprise projects.• Mentor and guide Service Consultants performing Requirements Analysis during the Discovery phase.• Act as a Professional Scrum Master for Agile projects within the region, mentoring Scrum Teams and helping to remove barriers to success.• Developing techniques and tools to adapt our methods and practices to an Agile approach, whilst maintaining project control and meeting corporate governance requirements.• Collaborate with the Global Services Centre of Excellence to help mature the Project and Program Management capabilities of the region. Influence the Global Services methods and standards.• Support the on-boarding, training and continuous mentoring of a number of new colleagues.• Assist Business Development engagements with key customers to help drive program level thinking and planning for complex opportunities.• Represent EMEA Services in cross-functional activities and initiatives.• Advising and supporting EMEA leadership on strategy, operations, procedures and best practice.

Forming and leading a cross functional programme team addressing a multi-billion pound opportunity. Leading business winning, developing business solution options to position BAE Systems to win and deliver the UK MoD’s Tactical Communications and Information Systems (TacCIS) architecture and capability:• Developing and delivering the win strategy. Identifying customer hot buttons and operational drivers. Anticipating and discovering customer priorities and red lines.• Leading communication with programme leaders, 1*, 2* and 3* senior stakeholders (the Defence equivalent of C-level). Developing open and collaborative communication relationships across internal functions and the wider stakeholder community. • Authoring campaign white papers and presentations to build influence and realise win strategy.• Building technology partnerships with potential partners.• Influencing and developing the strategy for delivering secure deployed networks in the future. • Leveraging our existing market position to enhance our campaigns and value proposition.• Encouraging innovation across the business’ commercial, procurement and engineering functions. • Supporting and advising the engineering team on the customer needs, balancing breadth and depth.• Encouraging the adoption of commercial technology and approaches.• Holding Budget Authority and control of multi-million pound campaign funding.• Project Management using Life Cycle Management (PRINCE2®) to manage performance delivery, progress and governance reporting.

Defining the market strategy and developing investment planning to expand the company’s Intelligence sector capabilities and address opportunities:• Developing market strategy and business plan for core and alternative opportunities.• Building Enterprise Architecture based approach to opportunities.• Author and manage response to Pre-Qualification Questionnaires. • Manage Campaign relationship with US Intelligence Technology Business.• Develop Defence Information’s strategy position for Defence Cyber market.• BD SME for Imagery Intelligence (IMINT), Geospatial Intelligence Systems (GIS) and Cyber.

Business development leadership to campaigns and opportunities. Customer and Business Stakeholder Engagement and Business Relationship Management. Leading and contributing to internal and external Land Sector bids and proposals.

A technical business development role for Defence scientific Research and Experimentation opportunities. Development and contribution to multiple Business Unit bids and proposals. Stakeholder Management of the Joint, Air and Land community R&D customer.

Full management responsibility for the Battlespace Management Evaluation (BME) Centre business. Operational management of up to 40 strong project management, technical and facilities team.

Project Authority and Programme Manager for BME Centre projects. Recruitment, development and mentoring of a team of project managers. Development of award winning business model and project management procedures. Proposal generation, negotiation and subcontract management.

Formed and led the team to develop the proposal and deliver the Land Systems Reference Centre (LSRC) modelling facility. Development of contract with the Prime to develop the British Army’s Bowman Communications System Model. Development and maintenance of Project Schedule.Project reporting and control through Earned Value Management (EVM).

Managing the integration of the LSRC software systems and deputising for the System Design Authority. Design and development in Visual C++/MFC. Chair of the Change Control Board and resolving technical design conflicts. Management of integration and acceptance technical team at Defence site.

Developing mediation system software to interface client Information Systems with the Networks’ Telecoms Systems. Using Object Oriented Analysis and Design with development in C++/STL for Unix platforms.