• Consult on communication strategies and tools.• Design corporate visual identities & branding materials.• Produce digital media content with Adobe Creative Suite applications.

• Collaborate across multiple departments to create impactful content and communication strategies.• Manage internal and external communications using multiple programs and applications.• Design, maintain and share corporate branding and marketing materials.• Produce multimedia content with Adobe Creative Suite applications.• Document creation using Microsoft and Adobe applications.• Manage and respond to employees and customers via company email and ticketing systems.• Create and maintain online Solution Library articles.• Administer social media accounts and company website, increasing engagement.• Present calls and training content for communication and internal systems.• Photography and videography for branding, marketing and social media purposes.Noted Accomplishments:• Named Employee of the Week in 2022.

• Collaborate across multiple departments to create impactful content and communication strategies.• Manage internal and external communications using multiple programs and applications.• Design, maintain and share corporate branding and marketing materials.• Produce multimedia content with Adobe Creative Suite applications.• Document creation using Microsoft and Adobe applications.• Manage and respond to employees and customers via company email and ticketing systems.• Create and maintain online Solution Library articles.• Administer social media accounts and company website, increasing engagement.• Present calls and training content for communication and internal systems.• Photography and videography for branding, marketing and social media purposes.Noted Accomplishments:• Proud Diversity & Change Council member to promote dialogue, create change, and drive equality for all.• Board member of the Express Press.• Named Employee of the Week in 2021.• Won the Winners Circle award | Sales Support Team in 2021.

• Multi-unit leadership, development, and support across over 40+ districts within 3 states.• In-person facilitation for all Un-Carrier training workshops like Leader Ready.• Virtual facilitation for the Ready Essentials training program• Content design & development using Microsoft products• Create and edit training video content.• Review, breakdown and share reporting for Priority Training & New Hire Training. • Monitor training effectiveness through reporting and follow-up processes.

• Ensured T-Mobile branded store sales and operations, ensuring compliance with corporate standards.• Lead established stores and teams to hit all sales goals.• Leader of 5-10 employees. • Inventory management & Physical Inventory counts.• Hold store to an auditable level.• Store averaged 110 - 120% to goal.• Develop and train new employees for the district working with Retail Store Managers, District Managers & Trainers.

(Previously known as Darkstar Photography in the UK) Photography can represent a different meaning depending on the individual; is it an artist statement or do you want to capture and share that perfect moment in time.We provide a friendly service and we know that everyone is different and everyone has their own idea of what makes that perfect picture. Taylor Made Photography will endeavour to treat every person individually and together the picture will reflect that perfect moment in time. We provide services which include but are not limited to the following: • Family Portraits• Individual Portraits• Sports Events• Music Events, Gigs & Promotion Shoots• Modelling Portfolios & Portraits

Retail Store Manager for T-Mobile TPR Store Operated by Wireless Universe at Orange Park, FL & The Avenues Mall:• Managing a T-Mobile TPR Branded store to the EARN More Standards of T-Mobile.• Opened and developed a brand new store & team.• Leader of 8-12 employees. • Inventory management & Physical Inventory counts.• Hold store to an auditable level.• Store averaged 120 - 140% to goal.

Retail Store Manager for T-Mobile TPR Store Operated by PCC at Orange Park Mall:• Managed T-Mobile TPRi Branded store to the EARN More Standards of T-Mobile.• Managed employees (4-6) who consistently hit targeted goals. • Inventory management & Physical Inventory counts.• Kept store to an auditable level of 93% plus.• Steady increase in PSA month over month; First store to do so in PCC history.• Store holds the Accessory Per Kit record for PCC Gulf Coast $45 per kit.• Vital Statistics kept to a high standard between 85% & 100% for both Data & JUMP.• VOC; achieved 6.0 three months in a row.• Secret Shop scores between 90 & 100% on average

Retail Sales Leader for T-Mobile TPR Store Operated by PCC at The Avenues Mall:• Sales; Postpaid & Prepaid.• Consistent lead seller in both the Store & the Company.• Customer care; bill payment & troubleshooting• Training for Retail Sales Associates• Scheduling & Store Operations.• Assisting in Physical Inventory Practices

• Prepare and submit monthly cost value reports for both the client & internal usage, including a monthly valuation for payment of services within the period. • Manage accounts and payments for suppliers and subcontractors.• Establish and maintain tendering process, and conduct negotiations.• Confer with works managers, engineers and subcontractors on changes and adjustments to cost estimates using early warnings & compensation events.• Prepare and maintain a directory of suppliers, contractors and subcontractors.• Analyze drawings, designs and specifications and any other documentation to prepare a target cost & actual cost estimates.• Conduct studies to develop and establish standard hour and related cost data or to effect cost reduction.• Set up cost monitoring and reporting systems and procedures.• Consult with client engineers, personnel in other departments, works managers or subcontractors to discuss and formulate estimates and resolve design issues.

• Prepare and submit monthly cost value reports for both the client & internal usage, including a monthly valuation for payment of services within the period. • Manage accounts and payments for suppliers and subcontractors.• Establish and maintain tendering process, and conduct negotiations.• Confer with works managers, engineers and subcontractors on changes and adjustments to cost estimates using early warnings & compensation events.• Prepare and maintain a directory of suppliers, contractors and subcontractors.• Analyze drawings, designs and specifications and any other documentation to prepare a target cost & actual cost estimates.• Conduct studies to develop and establish standard hour and related cost data or to effect cost reduction.• Set up cost monitoring and reporting systems and procedures.• Consult with client engineers, personnel in other departments, works managers or subcontractors to discuss and formulate estimates and resolve design issues.

• Invoice, track and report on works external to the main contract.• Assist with the preparation and submission of the monthly cost value reports for both the client & internal usage, including a monthly valuation for payment of services within the period. • Manage accounts and payments for suppliers and subcontractors.• Assist with the establishment and maintainence of tendering process, and assist with negotiations.• Confer with works managers, engineers and subcontractors on changes and adjustments to cost estimates using early warnings & compensation events.• Prepare and maintain a directory of suppliers, contractors and subcontractors.• Analyze drawings, designs and specifications and any other documentation to prepare a target cost & actual cost estimates.• Set up cost monitoring and reporting systems and procedures.• Consult with client engineers, personnel in other departments, works managers or subcontractors to discuss and formulate estimates and resolve design issues.

• Providing personal support and care for young adults with mental impairments such as Autism, Aspergers & Downs Syndrome.Position includes:• Guidance & support toward a service user to carryout everyday tasks.• Daily behavioral record keeping.• Knowledge of key behaviors.• Service user health & safety, risk assessments and personal care plans.• Dispensing of medications.• P.R.I.C.E. Physical intervention techniques.

Sales and customer care

Sales, customer care and re-stocking

Reception & administration for the Physiotherapy Department

Sales and customer care for a range of customers in one of the largest department stores within the town.