Simon Lee

Simon Lee Email and Phone Number

Experienced IT Professional @ Convai
auckland, auckland, new zealand
Simon Lee's Location
Auckland, Auckland, New Zealand, New Zealand
Simon Lee's Contact Details

Simon Lee work email

Simon Lee personal email

n/a
About Simon Lee

An accomplished leader of technical people, with a proven track record of revenue generation, and an aptitude for solving complex problems.Brands I’ve worked with: Woolworths Group, AirBnB, Commonwealth Bank of Australia, Dept of Justice, Vodafone Australia & Vodafone New Zealand.

Simon Lee's Current Company Details
Convai

Convai

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Experienced IT Professional
auckland, auckland, new zealand
Website:
convai.com.au
Employees:
7
Simon Lee Work Experience Details
  • Convai
    Senior Business Consultant
    Convai Jul 2024 - Present
    Hamilton, Waikato, New Zealand
    Convai is a leader in conversational AI software, providing speech & chat solutions to public & private sector clients across Australia & New Zealand.Our software is deployed in Amazon's cloud and integrates with leading CCaaS, CRM, and KM solutions, offering clients the choice to enhance customer experience or reduce cost-to-serve.I support our Australian partners, arming them with product knowledge, demo tools, and collateral, so that they can better identify opportunities and articulate the advantages of integrating our software with existing clients and during tender responses.If anyone would like to learn about our speech & chat solutions, please dm me, or send me an email (simon.lee@convai.co.nz)
    View
  • Ntt Australia
    Consultant
    Ntt Australia May 2021 - May 2023
    Sydney, New South Wales, Australia
  • Ntt Australia
    Solutions Architect
    Ntt Australia Dec 2018 - May 2021
    Sydney, Australia
  • Ntt Australia
    Technical Lead
    Ntt Australia Mar 2017 - Dec 2018
    Tasmania, Australia
  • Ntt Australia
    Senior Support Engineer
    Ntt Australia Aug 2010 - Mar 2017
    Tasmania, Australia
  • Vodafone Australia
    Technical Business Analyst
    Vodafone Australia Mar 2009 - Aug 2010
    Sydney, Australia
    View
  • Vodafone New Zealand
    Deployment Lead
    Vodafone New Zealand Jul 2007 - Mar 2009
    Auckland, New Zealand
    View
  • Vodafone New Zealand
    Contact Centre Team Leader
    Vodafone New Zealand Dec 2004 - Jul 2007
    Auckland, New Zealand
    View
  • Vodafone New Zealand
    Subject Matter Expert
    Vodafone New Zealand Jun 2003 - Dec 2004
    Auckland, New Zealand
    View
  • Vodafone New Zealand
    Customer Service Representative
    Vodafone New Zealand Oct 2002 - Jun 2003
    Auckland, New Zealand
    View
  • Nzi, Ministry Of Justice
    Contact Centre Agent / Systems Trainer
    Nzi, Ministry Of Justice Jan 1998 - Oct 2002
    Auckland And Wellington, New Zealand

Simon Lee Skills

Project Governance Solutions Design Contact Centers Cti Telephony Genesys Stakeholder Management Call Center Business Analysis Customer Experience Telecommunications Itil Call Centers Management Change Management Business Process

Frequently Asked Questions about Simon Lee

What company does Simon Lee work for?

Simon Lee works for Convai

What is Simon Lee's role at the current company?

Simon Lee's current role is Experienced IT Professional.

What is Simon Lee's email address?

Simon Lee's email address is si****@****.com.au

What skills is Simon Lee known for?

Simon Lee has skills like Project Governance, Solutions Design, Contact Centers, Cti, Telephony, Genesys, Stakeholder Management, Call Center, Business Analysis, Customer Experience, Telecommunications, Itil.

Who are Simon Lee's colleagues?

Simon Lee's colleagues are Jono Steele, Mark Dorrell, Richard Jesuthasan, Simon Kelly, Rahul Teotia, Ben Blowers, Nick Randall.

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