Simon Underwood Email & Phone Number

Melbourne, Vic, Au

Mount Eliza, Victoria, Au

Ottawa, On, Ca

First Shopify Large & Enterprise Sales Representative for the ANZ region selling enterprise SaaS solution and a demonstrated, successful track record of exceeding new-business quotas.Owned the ANZ Enterprise territory and was responsible for business development, client engagement, and generating new customer contracts as well as expansion contracts with existing customers.Built and fostered long term industry relationships and provided guidance and support to C-Suite executives, Ecommerce Managers, Product Management, Engineers, and Integration executives on the value of Shopify as a platform for an Enterprise retailer. Delivered a targeted book of business to align a detailed and extensive marketing and event campaigns to build awareness and education for Shopify and communicated feedback for the company to support future product development and acquisition strategies in the large & enterprise category Delivered quarter on quarter sales targets, developed and grew an enterprise pipeline from 2021 to 2024Presidents Club -2023

Ottawa, On, Ca

Shopify Plus is making enterprise commerce simple. We give high growth, high volume merchants the scalability, reliability, and flexibility they need, without all the hassles, long timelines and expense of the legacy enterprise companies. Built on the back of the Shopify platform, supporting over 3M merchants worldwide, Shopify Plus is helping power the commerce dreams of enterprise retailers.

Melboure, Victoria, Au

Consulting with international businesses to grow and expand into the Australian, New Zealand and Asian region. Offering support and implementation of lead generation, business development, account management, marketing and acquisitions.Supporting ecommerce, SAAS, platforms, marketplaces, extensions, email platforms and fraud prevent tools.

Melbourne, Vic, Au

FlickPay is Australia's fast growing SMS payment provider.Pay bills in two taps, on the go, and without an app.Creating significant cost savings, greater customer experience and improved payment terms for all utilities.A new way to pay your bills by simply replying to a FlickPay SMS.

Melbourne, Au

Assembly lets you accept, manage and disburse payments in any way you imagine. Create extraordinary experiences and unlock new businesses value, without complexity or limitations.

South Melbourne, Victoria, Au

Marketplacer success stories:* BikeExchange is the marketplace for everything bike - bikeexchange.com* TiniTrader is a leading baby and kids marketplace - tinitrader.com.au* House of Home is a leading marketplace for the home - houseofhome.com.au * Outdoria is the gateway to a world of outdoors - outdoria.com.au

San Jose, California, Us

More than 240,000 merchants worldwide put their trust in our eCommerce software. Magento’s eCommerce platform gives you the tools you need to attract more prospects, sell more products, and make more money. It’s what we do.My role is to develop new business for Magento in Australia and New Zealand and work closely with the account manager to maximize ongoing value for current customers.I work closely with partners, solution providers and customers to the increase additional new customers on the Magento platform.• Serve as the primary point of contact for new business development whether with customers, strategic partners or industry associations• Building and maintaining strong relationships with retailers, agencies and partners• Building a pipeline of companies where our platform can provide actionable help and direction• Qualify inbound leads and requests for information• Meeting quarterly individual license budgets.• Providing accurate and timely budget forecasts• Proactively developing new clients, building retention strategies and driving continuity• Delivering exceptional customer service and a client-tailored sales approach• Exceeding client expectations with high service levels throughout the entire sales process• Challenge objections in order to get the customer to invest in the Enterprise platform• Develop case studies of successful retailers in order to share insights with customers • Engaging mid to C-level executives across to discuss industry issues and solutions• Attend, network and present at industry events and conferences.In Australia, 45% of online retail sites use Magento to power their online stores.

Melbourne, Victoria, Au

Working in the Australian office, I developed new business in the Australian market. The EstarOnline ecommerce platform includes tools to grow sales, maintain and enhance a brand's reputation online.

Northcote, Victoria, Au

Soundcorp is an established professional audio and AV equipment retailer. I joined to implement a new website which was packaged in with the current accounting and point of sale system.Before beginning work on the project, I presented an extensive business plan to the management team. It proposed implementing a new platform. I detailed why the change was required and what challenges would arise in the short term if the current agreement were implemented.The business plan detailed how the suggested new platform will: • Increase the number of visitors to their South Melbourne store and online store. • Convert these visitors into regular paying customers and • How it would reduce the number of customer contact hours significantly without impacting on sales or the businesses strong ‘customer first’ focus. Additional operational changes were suggested to improve order dispatch and integrate their successful eBay store with the new ecommerce site. The business plan was approved and I completed development, integration (POS, eBay and on-line store) on time, and under budget.Once the site was launched (May 2012), I utilized competitor insights and statistics to identify expected monthly traffic, sales, conversion rates and key marketing channels for the industry. Since the new site was launched, I've worked to increase visitors by 150%, sales by 700%, reduce the amount of data entry by 40 hours per week, increase the average order value by $100, maintain a conversion rate of 2% and reduced the companies shipping charges by $45,000 annually. I continue to work closely with management, purchasing, retail, accounting, distribution and warehousing to grow sales for all channels across the business.

East Melbourne, Victoria, Au

Teamcolours.com.au is an online retail site created to drive sales of Australian Football League merchandise.• Brand development & business structure • Web site brand & user interface design • Web site traffic development & growth • Drop shipping partnerships I developed marketing and customer management strategy while utilizing statistics to measure traffic, sales, conversion rates and marketing success. Bench marked competitors and industry trends. I created the design and user interface requirements which were passed onto design & development teams for implement. I developed and implemented SEM, SEO, Affiliate, Email and Social Media campaigns to drive qualified and targeted traffic to increase sales.Developed customer support strategy and maintain inbound and outbound support via email, phone and online chat. Recruited traditional retail businesses to join the new drop shipping program which I created. Educated retailers on the advantages of participating in the program.

Santa Monica, California, Us

As an Senior Account Manager, my objectives are to address each of the following:• Form professional relationships with large, medium and small business clients across all management levels.• Provide continued personnel training sessions to increase product knowledge with new and existing clients.• Offer industry news, trends and reports, while demonstrating how Hitwise can help in each of these areas.• Achieve quarterly financial targets and maintain high client retention rates.• Report weekly and monthly on Key Performance Indicator’s such as sales results for current and future accounts, as well as the number of relationship building activities.• Provide regular product development recommendations and perform beta testing on new products. • Manage a team of Customer Support Representatives

Santa Monica, California, Us

Associate Diploma Of Business, Public Relations, Advertising, And Applied Communication

Victorian Certificate Of Education