Simon Underwood Email and Phone Number
Melbourne, VIC, AU
Simon Underwood's Location
Melbourne, Victoria, Australia, Australia
Simon Underwood's Contact Details
Simon Underwood work email
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Simon Underwood personal email
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Simon Underwood phone numbers
About Simon Underwood
An e-commerce, payments and marketplace expert. I place an emphasis on maintaining a strong customer-first approach. Immense knowledge and experience within the ecommerce industry with local knowledge and experience in growing sales via a solution sales methodology.Intelligent, innovative and possess a strong work ethic is practical and dedicated to achieving quality outcomes. A entrepreneurial professional who thrives on new opportunities and creating significant long term growth.Specialties: eCommerce, Payments, Marketplaces, New Business Development, Account Management & Partnerships.
Simon Underwood's Current Company Details
Fullstory
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Sr. Account Executive - Strategic and Enterprise Accounts
Melbourne, VIC, AU
- Website:
- fullstory.com
- Employees:
- 547
Simon Underwood Work Experience Details
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Sr. Account Executive - Strategic And Enterprise AccountsFullstoryMelbourne, Vic, Au
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DirectorCrema Joe Oct 2022 - PresentMount Eliza, Victoria, Au -
Sr. Account Executive - Strategic & Enterprise AccountsShopify Jun 2021 - Nov 2024Ottawa, On, CaFirst Shopify Large & Enterprise Sales Representative for the ANZ region selling enterprise SaaS solution and a demonstrated, successful track record of exceeding new-business quotas.Owned the ANZ Enterprise territory and was responsible for business development, client engagement, and generating new customer contracts as well as expansion contracts with existing customers.Built and fostered long term industry relationships and provided guidance and support to C-Suite executives, Ecommerce Managers, Product Management, Engineers, and Integration executives on the value of Shopify as a platform for an Enterprise retailer. Delivered a targeted book of business to align a detailed and extensive marketing and event campaigns to build awareness and education for Shopify and communicated feedback for the company to support future product development and acquisition strategies in the large & enterprise category Delivered quarter on quarter sales targets, developed and grew an enterprise pipeline from 2021 to 2024Presidents Club -2023 -
Senior Bdm (Apac)Shopify Jun 2019 - Nov 2024Ottawa, On, CaShopify Plus is making enterprise commerce simple. We give high growth, high volume merchants the scalability, reliability, and flexibility they need, without all the hassles, long timelines and expense of the legacy enterprise companies. Built on the back of the Shopify platform, supporting over 3M merchants worldwide, Shopify Plus is helping power the commerce dreams of enterprise retailers.
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FounderTeam Commerce 2014 - Nov 2019Melboure, Victoria, AuConsulting with international businesses to grow and expand into the Australian, New Zealand and Asian region. Offering support and implementation of lead generation, business development, account management, marketing and acquisitions.Supporting ecommerce, SAAS, platforms, marketplaces, extensions, email platforms and fraud prevent tools. -
Sales Director - FlickpayMessagemedia Apr 2018 - Jun 2019Melbourne, Vic, AuFlickPay is Australia's fast growing SMS payment provider.Pay bills in two taps, on the go, and without an app.Creating significant cost savings, greater customer experience and improved payment terms for all utilities.A new way to pay your bills by simply replying to a FlickPay SMS. -
Global Marketplaces & Ecommerce PlatformsAssembly Payments Jan 2017 - Mar 2018Melbourne, AuAssembly lets you accept, manage and disburse payments in any way you imagine. Create extraordinary experiences and unlock new businesses value, without complexity or limitations. -
General Manager SalesMarketplacer Feb 2016 - Feb 2017South Melbourne, Victoria, AuMarketplacer success stories:* BikeExchange is the marketplace for everything bike - bikeexchange.com* TiniTrader is a leading baby and kids marketplace - tinitrader.com.au* House of Home is a leading marketplace for the home - houseofhome.com.au * Outdoria is the gateway to a world of outdoors - outdoria.com.au -
Magento Country ManagerMagento Commerce Feb 2014 - Jan 2016San Jose, California, UsMore than 240,000 merchants worldwide put their trust in our eCommerce software. Magento’s eCommerce platform gives you the tools you need to attract more prospects, sell more products, and make more money. It’s what we do.My role is to develop new business for Magento in Australia and New Zealand and work closely with the account manager to maximize ongoing value for current customers.I work closely with partners, solution providers and customers to the increase additional new customers on the Magento platform.• Serve as the primary point of contact for new business development whether with customers, strategic partners or industry associations• Building and maintaining strong relationships with retailers, agencies and partners• Building a pipeline of companies where our platform can provide actionable help and direction• Qualify inbound leads and requests for information• Meeting quarterly individual license budgets.• Providing accurate and timely budget forecasts• Proactively developing new clients, building retention strategies and driving continuity• Delivering exceptional customer service and a client-tailored sales approach• Exceeding client expectations with high service levels throughout the entire sales process• Challenge objections in order to get the customer to invest in the Enterprise platform• Develop case studies of successful retailers in order to share insights with customers • Engaging mid to C-level executives across to discuss industry issues and solutions• Attend, network and present at industry events and conferences.In Australia, 45% of online retail sites use Magento to power their online stores. -
Business Development Manager- Estar - Jan 2013 - Feb 2014Melbourne, Victoria, AuWorking in the Australian office, I developed new business in the Australian market. The EstarOnline ecommerce platform includes tools to grow sales, maintain and enhance a brand's reputation online. -
Ecommerce ConsultantSoundcorp Aug 2011 - Jan 2013Northcote, Victoria, AuSoundcorp is an established professional audio and AV equipment retailer. I joined to implement a new website which was packaged in with the current accounting and point of sale system.Before beginning work on the project, I presented an extensive business plan to the management team. It proposed implementing a new platform. I detailed why the change was required and what challenges would arise in the short term if the current agreement were implemented.The business plan detailed how the suggested new platform will: • Increase the number of visitors to their South Melbourne store and online store. • Convert these visitors into regular paying customers and • How it would reduce the number of customer contact hours significantly without impacting on sales or the businesses strong ‘customer first’ focus. Additional operational changes were suggested to improve order dispatch and integrate their successful eBay store with the new ecommerce site. The business plan was approved and I completed development, integration (POS, eBay and on-line store) on time, and under budget.Once the site was launched (May 2012), I utilized competitor insights and statistics to identify expected monthly traffic, sales, conversion rates and key marketing channels for the industry. Since the new site was launched, I've worked to increase visitors by 150%, sales by 700%, reduce the amount of data entry by 40 hours per week, increase the average order value by $100, maintain a conversion rate of 2% and reduced the companies shipping charges by $45,000 annually. I continue to work closely with management, purchasing, retail, accounting, distribution and warehousing to grow sales for all channels across the business. -
FounderTeamcolours.Com.Au Jan 2007 - Feb 2012East Melbourne, Victoria, AuTeamcolours.com.au is an online retail site created to drive sales of Australian Football League merchandise.• Brand development & business structure • Web site brand & user interface design • Web site traffic development & growth • Drop shipping partnerships I developed marketing and customer management strategy while utilizing statistics to measure traffic, sales, conversion rates and marketing success. Bench marked competitors and industry trends. I created the design and user interface requirements which were passed onto design & development teams for implement. I developed and implemented SEM, SEO, Affiliate, Email and Social Media campaigns to drive qualified and targeted traffic to increase sales.Developed customer support strategy and maintain inbound and outbound support via email, phone and online chat. Recruited traditional retail businesses to join the new drop shipping program which I created. Educated retailers on the advantages of participating in the program. -
Senior Account ManagerHitwise Dec 2004 - Mar 2007Santa Monica, California, UsAs an Senior Account Manager, my objectives are to address each of the following:• Form professional relationships with large, medium and small business clients across all management levels.• Provide continued personnel training sessions to increase product knowledge with new and existing clients.• Offer industry news, trends and reports, while demonstrating how Hitwise can help in each of these areas.• Achieve quarterly financial targets and maintain high client retention rates.• Report weekly and monthly on Key Performance Indicator’s such as sales results for current and future accounts, as well as the number of relationship building activities.• Provide regular product development recommendations and perform beta testing on new products. • Manage a team of Customer Support Representatives -
Acccount ManagerHitwise Aug 2001 - Dec 2004Santa Monica, California, Us
Simon Underwood Skills
E Commerce
Email Marketing
Seo
Sem
Social Media Marketing
Strategy
Marketing
Ppc
Online Marketing
New Business Development
Account Management
Advertising
Entrepreneurship
Web Analytics
Search Engine Optimization
Search Engine Marketing
Business To Business
Business Development
Simon Underwood Education Details
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Victoria UniversityAnd Applied Communication -
Bendigo Senior Secondary CollegeVictorian Certificate Of Education
Frequently Asked Questions about Simon Underwood
What company does Simon Underwood work for?
Simon Underwood works for Fullstory
What is Simon Underwood's role at the current company?
Simon Underwood's current role is Sr. Account Executive - Strategic and Enterprise Accounts.
What is Simon Underwood's email address?
Simon Underwood's email address is si****@****ify.com
What is Simon Underwood's direct phone number?
Simon Underwood's direct phone number is +614197*****
What schools did Simon Underwood attend?
Simon Underwood attended Victoria University, Bendigo Senior Secondary College.
What are some of Simon Underwood's interests?
Simon Underwood has interest in E Commerce.
What skills is Simon Underwood known for?
Simon Underwood has skills like E Commerce, Email Marketing, Seo, Sem, Social Media Marketing, Strategy, Marketing, Ppc, Online Marketing, New Business Development, Account Management, Advertising.
Who are Simon Underwood's colleagues?
Simon Underwood's colleagues are Adam Fleming, Fullstory Connector, Kevin Margatan, Eric Macam, Danish Charania, Jimmy Clayton, Linda Metzková, Mba.
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