Customer Liaison Team Advisor
CurrentProvide expert support to AML Operations and cross-functional teams.Engage in comprehensive discussions with customers over the phone to ascertain the purpose of their accounts and the nature of their transactions, in strict adherence to AML requirements.Maintain accurate records and update management information and workflow trackers.Cultivate strong relationships with key stakeholders, including AML Operations, Financial Crime Policy Team, Sanctions Team, Amaze Direct, and Stores to establish efficient communication and collaboration.