Siobain Mchugh Email & Phone Number

Madison, CT, US

Greenwhich, CT

• AdminaHealth is a cloud-based solution provider that develops technology and financial solutions for the benefit and insurance marketplace. We provide unique operational, reporting, and financial solutions to brokers.
• Lead multiple simultaneous AdminaHealth engagements, juggling priorities and responding to the ever-changing environment of a startup
• Serve as the primary point of contact for clients during software implementations.
• Track updates and compile status reports on engagement for internal and external reporting
• Liaise between the AdminaHealth development team and clients, working closely with the product manager to organize feature requests and “wish lists.”
• Manage day-to-day engagements, ensuring “trains run on time.”

Rocky Hill, CT

• Optum Employer Data Warehouse and Reporting and Analytics Responsible for interacting with the employer and broker market through new growth opportunities, capturing and conveying the voice of the customer, to.
• Obtain voice of the customer through site visits, interviews and surveys; document needs in market requirements, business requirement and user interface stories
• Deliver product demonstrations
• Partner with Sales to document and drive closure on commercial pipeline
• Revise, demonstrate and articulate value proposition of product services to existing and prospective customers
• Contribute to and ensure completion of RFPs for new opportunities

Madison, CT

• Clarity works with health plans to optimize customer relationships by enhancing flexibility and control over document management and communications delivery.Responsible for managing the product road map for specific.
• Developed IRS ACA tax form product and application for delivery in 2016
• Provided subject matter expertise for Centers of Medicare and Medicaid Summary Benefit and Coverage (SBC) product; understand related 2016 changes and impact
• Drove the build vs. buy solution for a new operational reporting warehouse; solicited RFIs, evaluated vendor choices, drove vendor selection, managed implementation process, worked with legal to secure contract and.
• Worked with Sales and Marketing on annual Customer Summit
• Continuously managed product release work to mitigate problems

Optum / Unitedhealth Group

Responsible for managing the implementation of data warehouses for large employer engagements. Define scope and objectives of data warehouse to determine data needs. Acts as the primary client contact, and have overall responsibility/accountability for managing the on-time delivery of all current and future implementation work. Coordinate activities of the.

Ingenix / Unitedhealth Group

Primary point of contact for clients with a focus on business development, revenue retention and growth, and client satisfaction. Establish regular client planning sessions to review performance, business needs and product/service solutions. Act as client advocate in communicating client needs and leading internal meetings focused on client solutions.

Bs, Health Management

Mba, Business