Sithembile Dlamini Email & Phone Number

Key Roles & Accountabilities­Participating in sales volume forecasting­Assisting the National Account Manager with the development of the strategy and account plans ­Executing the strategy through the implementation of volume plans and customer workshops­Building strong and progressive relationships through all levels with selected customers­Turning insight into innovation through new business / product development input and translation of the latest plans within the customers organisations­Tracking / measuring the success of growth initiatives (launches / promotions/ activations)­Monitoring and report sales performance by customers­Developing and maintaining relationships with operations and planning staff­Managing price files and addressing related queries ­Ensuring the processing and despatch of orders are correct and on time­Interacting with customers by phone, email and in person­Scheduling and conducting meetings with customer support personnel weekly as directed by the National Account Manager­Conducting regular analysis of customer product assortments­Assisting in the preparation to facilitate new product placement and promotion al activities­Setting up planograms and product displays as needed ­Assisting in the development and completion of professional sales collateral including but not limited to PowerPoint, Excel, Graphs and Charts­Developing the customer account plan across product categories­Presenting and developing customer reviews and implement agreed action plan post customer meetings­Cross functional category discussion to capitalise on growth opportunities­Managing and implementing the pricing mandates and ensuring pricing and promotional compliance

Key Roles & Accountabilities:­Analysing historical demand and actuals sales to generate and continuously improve the forward demand plan­Presenting forecasts with assumptions to gain consensus from cross functional team­Developing forecasts for new products­Sharing relevant reports reviewing demand vs plan and service levels­Master data maintenance for products and customers­Collaborating with supply planning to deliver improvements in customer services­Working closely with the customer team to determine promotional activity volume and tracking effectiveness of promotions

Key Roles & Accountabilities:­Participating in sales volume forecasting­Assisting the National Account Manager with the development of the strategy and account plans ­Executing the strategy through the implementation of volume plans and customer workshops­Building strong and progressive relationships through all levels with selected customers­Turning insight into innovation through new business / product development input and translation of the latest plans within the customers organisations­Tracking / measuring the success of growth initiatives (launches / promotions/ activations)­Monitoring and reporting sales performance by customers­Developing and maintaining relationships with operations and planning staff­Managing price files and addressing related queries ­Ensuring the processing and despatch of orders are correct and on time­Interacting with customers by phone, email and in person­Scheduling and conducting meetings with customer support personnel weekly as directed by the National Account Manager­Conducting regular analysis of customer product assortments­Assisting in the preparation to facilitate new product placement and promotion al activities­Setting up planograms and product displays as needed ­Assisting in the development and completion of professional sales collateral including but not limited to PowerPoint, Excel, Graphs and Charts­Developing the customer account plan across product categories­Presenting and developing customer reviews and implementing agreed action plan post customer meetings­Cross functional category discussion to capitalise on growth opportunities­Managing and implementing the pricing mandates and ensuring pricing and promotional compliance

Key Roles & Accountabilities:­Input / capturing pricing into the system­Addressing customer quires and channel complaints to the appropriate individual ­Following up on queries with the customer services centre when necessary­Compiling the 6 weekly cycle briefs per region for Sales Teams and Managers ­Maintaining electronic and paper customer records and information­Compiling weekly feedback by principle for Regional Sales Managers / Divisional Sales Managers­Compiling and submitting monthly expense claims (Credit Card)­Monthly budget management – scrutinise reports and reverse relevant charges to correct cost centre and extract cost detail on request­Tracking and processing claims from customers­Preparing presentations and monthly customer reviews­Extracting sales information

Key Roles & Accountabilities:­Compiling monthly sales spreadsheet, COD Recons and receiving COD payments­Responsible for daily operations and administration­Liaising with credit controllers and customers pertaining to customers’ accounts­Attending to customer queries and customer services ­Processing creditors and refunds­Sales

Bcom Degree: Marketing And Economics

Grade 12 / Matric