• Direct strategic account management initiatives for mParticle's top-tier global accounts, cultivating enduring executive-level relationships.• Lead cross-functional teams in formulating and executing robust business expansion and risk mitigation strategies.• Lead strategic digital transformation initiatives within mParticle's key global accounts by centralizing customer data, enabling real-time data activation, ensuring data compliance and governance, enhancing customer experience through personalized engagement, and leveraging improved analytics and insights to drive business strategies.• Coordinate the allocation of internal and external resources, ensuring tailored strategies that boost client success metrics and satisfaction within global strategic accounts.• Engage in strategic dialogues with cross-functional leadership, fostering a culture of continuous improvement and propelling mParticle's mission forward.

Giving Back With Photography Through Non-Profit Work. I have been a key photographer for The Veteran's Outreach Center, Honor Flight, Patriot Guard Riders, Operation Patriot Foundation, Badge of Honor Association and countless Law Enforcement Agencies as well as other First Responders.Scott Jones Photography was started to provide a way to impact my local community and create a positive impact for those in my community. Some of my work can be seen on the following websites and may also be found in numerous print publications as well as community websites, news letters and more;http://www.scottjonesphotos.com

• Drove Unified-CXM adoption among the globe's premier brands, elevating their digital engagement across 30+ channels.• Built strategic alliances with key stakeholders, aligning Sprinklr's solutions with business objectives to enrich customer interactions.• Orchestrated cross-functional endeavors ensuring the Sprinklr platform's seamless integration across digital channels, fortifying a unified customer experience management paradigm.• Conducted meticulous account performance analysis, deriving actionable insights for optimizing digital engagements.• Collaborated with data analytics teams to unlock real-time insights, personalizing customer experiences and driving brand affinity.

• Engineered robust business strategies, propelling the company to surpass sales targets.• Cultivated a culture of achievement, setting a high bar for success.• Optimized sales team structure; recruited and nurtured a high-caliber sales team.• Managed customer expectations, elevating satisfaction through strategic engagements.• Streamlined sales processes to align with desired outcomes, enhancing efficiency.• Delivered meticulous and data-backed sales forecasts for precise business planning.• Nurtured key customer relationships and played a pivotal role in sealing strategic business opportunities.•Accelerated engagements with customers and partners, fortifying key relationships.

• Spearheaded a dynamic sales team to exceed sales targets, achieving substantial revenue growth.• Architected and executed a robust strategic business blueprint, broadening the customer base and solidifying the company's market stronghold.• Orchestrated a comprehensive development program, offering personalized coaching and rigorously monitoring performance to foster sales excellence.• Provided precise and data-driven forecasts to the executive team, enabling strategic, well-informed decision-making to optimize business performance.• Proactively identified and capitalized on emerging market opportunities, adeptly navigating market shifts and staying ahead of the competitive landscape.• Devised and institutionalized a scalable sales methodology, ensuring strict adherence by the sales team, contributing to process efficiency.• Fostered a cohesive and spirited sales org, promoting the sharing of best practices and celebrating collective achievements, elevating team morale and productivity.

(Adobe #1 Adobe Connect / Captivate Prime VAR - Value Added Reseller)• Elevated revenue per Sales Rep while personally exceeding an annual quota of $1,200,000.• Conducted comprehensive conferences with C-Level executives across industries, coaching reps on effective sales techniques to secure business and foster valuable relationships.• Spearheaded and managed strategic engagements with over 100 customers, alongside facilitating an additional 200+ deals on average for the team, broadening the company's market footprint.

(Adobe #1 Adobe Connect / Captivate Prime VAR - Value Added Reseller)• Topped company charts as the highest-producing Sales Rep in terms of revenue and percent of quota attainment.• Cultivated and sustained a $750,000 book of business, showcasing notable sales prowess prior to elevation to Team Leader.• Executed high-caliber executive-level sales presentations for Clarix and Adobe direct Sales Reps, demonstrating product value compellingly.• Garnered recognition from Adobe leadership and peers, earning additional business and leads which were meticulously worked to generate further revenue for Clarix.• Consistently maintained an accurate forecast and robust multi-million-dollar pipeline, leading to regular quota overachievement.

Internet sales & business development manager. Systems administration. Led tri-state region and held top dealer sales statistics consecutively for nearly 2 years.