Sam Spaulding Email & Phone Number

Charlotte, Nc, Us

San Francisco, Ca, Us

Owned the digital marketing product for an emerging AI-powered SaaS company pioneering a browser-based videoconferencing and productivity platform for the legal industry.⚡️ Created and maintained comprehensive roadmaps for multi-channel digital marketing endeavors, articulating a product vision and collaborating with the team on sprint goals, quarterly milestones, and deliverables. Presented to C-suite stakeholders to secure approval and ensured transparency by keeping roadmaps up-to-date for the marketing team and other partners.⚡️ Leveraged AI technology to drive content scalability, pioneering a review system that efficiently gathered stakeholder feedback while maximizing customer value.⚡️ Employed MVP demos and prototype testing to solicit user and stakeholder feedback, informing feature integration and backlog prioritization for future development.⚡️ Identified business opportunities by performing thorough user and market research, including consulting internal partners, conducting user interviews, and monitoring feedback channels.

Charlotte, North Carolina, Us

Owned all content marketing for an internationally-distributed DTC/B2B eCommerce pet brand.⚡️ Led the development of a guided product selector and the creation of a comprehensive digital information repository, enabling customers to quickly and effectively find any products or critical product-related information they might need. This improved customer confidence, increasing product adoption and conversion rates.⚡️ Drove continuous product improvement by tracking a curated set of product KPIs and user metrics. Through thoughtful data analysis and regular reporting, identified and prioritized opportunities to amplify user engagement and conversion.⚡️ Managed a prioritized backlog of content, decomposing tasks into detailed, actionable stories and selecting work for development based on business value, market trends, and user feedback.⚡️ Guided product development lifecycle by communicating clear goals to the team, collaborating to define deliverables, and periodically evaluating against goals to adjust strategy.

Charlotte, North Carolina, Us

Entrepreneurial venture developing creative and engaging user interfaces for various user demographics, primarily for SMBs and nonprofits.⚡️ Oversaw end-to-end product life cycles, effectively communicating objectives and deliverables to stakeholders while conducting regular analyses to ensure project alignment and progress.

Charlotte, North Carolina, Us

Recruited to lead the development of emerging eCommerce products and interfaces for a high-end niche brand in the home craft sector.⚡️ Owned the user experience in a major digital transformation endeavor, conducting interviews with stakeholders and users to evaluate customer touchpoints and leveraging user feedback to inform the development of a new digital delivery platform, guaranteeing an intuitive and user-friendly experience for customers with exacting demands.⚡️ Overhauled the customer experience of an online retail platform by enhancing UI accessibility, streamlining user journeys, unifying messaging, and implementing practical features guided by comprehensive analysis of user feedback across various data streams, leading to a significant 54% boost in online sales revenue.⚡️ Utilized direct and indirect customer feedback, heat mapping technology, and A/B testing to enhance interface accessibility and simplify conversion paths, informed by customer tendencies, limitations, and pain points.⚡️ Optimized work intake procedures by implementing and refining documented systems, improving team efficiency and accuracy in meeting user and stakeholder needs.

Cross-functional developer responsible for a variety of development projects and innovative design solutions.⚡️ Designed and developed tailored user interfaces harmonizing client and end-user requirements, delivering engaging and intuitive experiences.

Bachelor Of Fine Arts, Graphic Design

Education record