Engineering Manager
Currento Lead and Supervise Right-of-Way Service’s Construction Engineering Wastewater, Plumbing Inspection, and Permit Operations teams o Led team to implement a fee study and implementation in 2023, which raised fees for the first time in DOTI in over 20 years. Our approach now gives the organization the ability to evaluate fees based on local economic metric and adjust them every 5 years. o Guide teams to establish goals, objectives, policies and procedures of the division to successfully support the realization of the department's strategic frameworko Coach supervisors through effective delegation and responsibility to foster succession planning and achievement of performance standardso Employ metrics and dashboards to ensure that teams deliver results and have the resources to meet goals and objectiveso Create a work culture that encourages excellent customer service and continuous process improvementso Resolve operation and management issues to make decisions that are inclusive of multiple perspectives, solve underlying problems, and recognize various stakeholderso Created and led for the past two years the DOTI Mentorship Program which strives to establish a formal mentorship culture within the organization