Sam Solomon Email & Phone Number

- Manage recruitment and hiring process for new staff- Manage and continuously improve onboarding process for 20+ employees - Manage offboarding process including communicating with outgoing staff member, coordinating with Finance team, and holding exit interviews- Ensure employee handbook has current and clearly documented policies; guide policies to.

- Monitored, updated, and maintained Salesforce records daily- Researched, tested, and trained staff on new systems and processes as needed- Monitored, updated, and maintained Pardot marketing automations - Managed cloud storage systems and the transition of files from Dropbox to Google Drive- Implemented and managed staff software training for SaaS.

Seattle, Washington, United States

- Monitored, updated, and maintained Salesforce records daily- Researched, tested, and trained staff on new systems and processes as needed- Monitored, updated, and maintained Pardot marketing automations - Managed cloud storage systems and the transition of files from Dropbox to Google Drive- Implemented and managed staff software training for SaaS.

Seattle, Washington

- Staffed the front desk of the office, answered the desk phone, greeted visitors, and accepted deliveries- Supported conference room scheduling- Supported Operations Manager with event planning- Supported the Office Manager with the recruitment and hiring process; including but not limited to scheduling interviews, calling references, and participating in.

Greater Seattle Area

Tukwila

- Manage reorders desk by processing client orders quickly and efficiently - Respond to client phone calls and emails, directing them as needed- Develop sign art and templates using Adobe Illustrator - Print art on a variety of mediums including cardstock and film- Prepare and send weekly invoices to clients - Use Filemaker daily to track quotes, orders.

Bellevue, WA

- Provide excellent customer service and address needs of customers in a timely and effective manner - Supervise and delegate tasks to Customer Service team members- Respond promptly to customer needs and questions and requests assistance when necessary- Answer and respond to customer phone calls and direct them to the appropriate department as needed.

Greater Nashville Area, TN

- Assist department manager with planning, implementing and maintaining the visual merchandising brand standards- Assist with store operational duties including inventory, ordering, opening and closing- Motivate employees to reach sales goals, maintain store efficiencies and create a fun an collaborative work environment

Greater Nashville Area, TN

- Perform traditional sales calls as dictated by the sales process- Update internal computer systems- Initiate research for accounts- Negotiate licenses with key accounts- Ensure that all accounts have proper documentation- Maintain association relations as assigned

Greater Nashville Area, TN

- Maintain and update social media platforms for recording artist- Dissemination of music reviews to various media outlets- Booking shows to promote and build fan base - Create press releases and conduct publicity research- Prepare and distribute press kits and CDs- Maintain and update press information on artist’s website- Track and report media coverage.

Greater New York City Area

- Created press clippings- Prepared and distributed press kits and CDs- Coordinated publicity research for clients- Updated social media platforms- Tracked publicity coverage for clients and created corresponding reports- Provided administrative support to publicists and junior publicists

Greater Nashville Area, TN

Catalog and organize the music collection of a music supervisor.

Greater Nashville Area, TN

- Distributed touring artists promotional mailings to retailers - Circulated Sound Scan to artist managers- Updated tour itineraries and sent to RED- Coordinated scheduling with independent retail stores on promotional products, ticket giveaways, and in-store performances