Driven and results-oriented leader with over 15 years of experience in Human Resources, talent acquisition, and strategic sales operations. My career with the United States Marine Corps has equipped me with expertise in leading high-impact recruitment initiatives, optimizing talent acquisition processes, and managing cross-functional teams to consistently exceed recruitment and operational goals. I specialize in building robust candidate pipelines, leveraging data-driven insights to improve DEI recruiting efficiency, and designing training programs that elevate team performance.I am passionate about aligning strategic objectives with organizational needs to ensure mission success and operational excellence. Known for my adaptability and commitment to continuous improvement, I have a proven track record of surpassing quota targets and delivering a seamless candidate experience. I thrive in dynamic environments that value innovation and am excited to connect with others who share a dedication to impactful talent development and organizational growth.Let's connect!
Microsoft
View- Website:
- marines.com
- Employees:
- 50526
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Customer Success Account ManagerMicrosoftStafford, Va, Us
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Recruiting Command LiaisonMarine Corps Recruiting Jun 2021 - PresentQuantico, Virginia, United States• Managed coordination with civilian agencies, military departments, and contractors to process over 6,500 candidates across the U.S. and Europe.• Deliver accurate processing and shipping for over 6,500 candidates across the U.S. and Europe, achieving 100% timeliness and precision at the maturation point for quota attainment.• Led data-driven initiatives to reduce Officer Candidate’s School DEI personnel loss rates• Performed as Account Executive for special projects for the Officer Recruiting Service training conference. -
Senior Sales ManagerMarine Corps Recruiting Nov 2018 - May 2021Garden City, New York, United States• Led recruitment for 14 states and Europe overseeing the evaluation, processioning, and sales training efforts for the largest recruiting district. in USMC. • Orchestrated quality assurance and process improvement initiatives that significantly slashed lifecycle timelines, demonstrating my commitment to delivering results.• Traveled extensively to support area sales managers and selection officer teams, enhancing recruitment processes.• Transitioned selection teams to fully remote prospecting during the COVID-19 pandemic, resulting in a 40% increase in engagement.
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Senior Operations ManagerMarine Corps Recruiting Jul 2016 - Nov 2018Garden City, New York, United States• Led talent acquisition operations for the USMC’s 1st District, managing a diverse team to meet recruitment goals.• Conducted analysis of recruitment data, optimizing processes and reducing sales cycle timelines.• Developed and tracked annual quotas for 17 selection teams.• Compiled key performance data for command briefings, delivering insights to enhance acquisition strategies.
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Program Manager Officer ProcurementMarine Corps Recruiting Aug 2014 - Jul 2016Wyomissing, Pennsylvania, United States• Managed talent acquisition operations for USMC Officer Selection Station Wyomissing, overseeing a 16,000-square-mile area and 50 higher education centers.• Conducted analysis to align applicants' capabilities with available opportunities, enhancing placement effectiveness.• Exceeded recruitment and selection goals by 25%, ensuring a steady pipeline of applicants.
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Recruiting Sub-Station, Station CommanderMarine Corps Recruiting Nov 2010 - Aug 2014New Haven/ Brookfield, Connecticut, United States• Managed talent acquisition and quota assignments to 13 recruiters across 7 locations covering 1,200 sq miles. Led teams to exceed monthly, quarterly, and annual quotas as Station Commander. • Provided comprehensive training and development to 3 station commanders, resulting in their exceptional achievements and recognition as career recruiters.• Won multiple Recruiting Sub-Station of the Quarter awards and won the prestigious Recruiting Station of the Year for FY 2013.
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RecruiterUnited States Marine Corps Nov 2009 - Nov 2010Brookfield, Connecticut, United States• Promoted to station commander, overseeing recruitment operations for Recruiting Sub-Station Brookfield.• Exceeded quota goals by strategically building a talent pipeline for near and long-term recruitment needs.• Systematically utilized CRM tools to streamline recruitment efforts and ensure efficient candidate selection.
Ryan Small Education Details
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Management
Frequently Asked Questions about Ryan Small
What company does Ryan Small work for?
Ryan Small works for Microsoft
What is Ryan Small's role at the current company?
Ryan Small's current role is Customer Success Account Manager.
What schools did Ryan Small attend?
Ryan Small attended American Public University System.
Who are Ryan Small's colleagues?
Ryan Small's colleagues are Scott Alejandro, Deborah Mccarty, Kevin Hawley, Sinclair Sgt Douglas L, Justin Davis, Michael Burke, Christopher Orr.
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