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Over 25 years of professional management experience in both corporate and small business environments.Will add value to your organization through passionate execution of:Managing Projects: - 15+ years delivering projects on time and on budget while meeting client requirements - Sole point of contact for over 175 client projects - Preparing for Project Management Professional (PMP) Certification (expected 2013)Solving Problems: - Key executive filling multiple roles in three high-intensity software start-ups - 10+ years analyzing processes and developing systems and tools to increase efficiency and quality - MBA with emphasis in Strategic Planning; Paid Internship with Andersen ConsultingLeading People: - 20+ years leading teams of 10-40 employees - Applauded by staff and peers for competent, caring and approachable leadership style - 15+ years of non-profit board leadershipLaunching Products: - 15+ years developing and delivering consumer software products and services - Experienced with full scope of product launch marketing - Certificate in Retail Studies ; Retail experience as a buyer and sales managerSpecialties: Project Management, Team Leadership, Process Improvement, Strategic Planning, Digital Publishing, Business Development, Product Launch Management
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Director Of Project ManagementFaithlife (Formerly Logos Bible Software) Nov 2011 - May 2012Joined this software start-up in year three as a key executive during nearly two decades of growth to become the dominant player in its niche market. The company has grown to over 300 employees with more than $35M in annual revenues, making the Puget Sound Business Journal’s list of 100 Fastest-Growing Private Companies a remarkable five times. - Gathered requirements, planned, established schedule and monitored progress across all departments for major release of flagship software product. - Communicated and controlled requirements, scope and schedule for subcontracted software development team for multiple mobile application and web projects. - Reported directly to President/CEO. -
General Manager, Logos Publisher ServicesFaithlife (Formerly Logos Bible Software) Jan 2011 - Nov 2011- Full responsibility for launching new business offering digital publishing and ebook distribution services to print publishers. - Created, distributed and collected customer survey data through SurveyMonkey to assess market potential. - Initiated, planned and executed strategic and marketing plans, including creation of web site and social media presence on Facebook and Twitter. - Managed RFPs to multiple ebook conversion vendors. Negotiated pricing, defined requirements, and managed production through selected offshore subcontractor. - Built and maintained relationships to establish distribution channels with Amazon, Apple, Google, Barnes and Noble and others. - Defined scope, communicated schedule and status, and invoiced customers as sole point of contact for all projects.
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General Manager, Electronic Publishing ServicesFaithlife (Formerly Logos Bible Software) Apr 1997 - Jan 2011- Managed delivery of content and customization for all software-based, digital library retail products. Interfaced internally with software development, marketing, sales and in-house production and shipping departments. - Primary point of contact for over 175 external client projects. Reviewed customer requirements, developed cost estimates and delivered quotes for project proposals. Personally responsible for all client communication from project inception to delivery. Regularly reported project status and results to customers and senior management. - All client projects quoted on fixed-cost basis, requiring careful monitoring, analysis and controlling of workflow, scope, resource allocation and costs. - Grew production department from 10 to 40 employees over five years. Implemented team structure to improve accountability, facilitate training, and create opportunities for leadership development through track-based career planning and internal promotions. - Improved procedures, systems and tools resulting in greater efficiency and improved workflow analysis and project status reporting. Managed development of time-tracking system with real-time reporting on all aspects of production work, providing opportunities for immediate response to bottlenecks and inefficiencies. - Guided transition to offshore outsourcing of most labor-intense tasks. - Reported directly to President/CEO.
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Project ManagerFaithlife (Formerly Logos Bible Software) May 1994 - Apr 1997- Planned and executed production of digital books for use with electronic library system software. - Developed project and contract tracking system using Microsoft Access database. - Managed staff of 8–10 employees.
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Marketing And Project ManagementColonnade Technologies Jan 1993 - May 1994Bellevue, Wa- Managed introduction of new product including all packaging, marketing materials, advertising, public relations, and fulfillment. - Ongoing marketing responsibilities including advertising, marketing communications, public relations, 50,000 piece direct mail campaign, media buying, market research and trade show management/staffing for 3 events in 6 months. - Reported directly to CEO.
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Sales And Marketing ManagementSoftec Solutions Jul 1991 - Oct 1992Issaquah, Wa- Analyzed and targeted customer traits resulting in a 3% response on direct mail campaign and $300K net sales in first year. - Utilized volume purchase incentives to increase average sale by 68%, reduce transaction expenses and greatly improve cash flow.
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BuyerMay Department Stores 1987 - 1989North Hollywood, Ca- Profit-and-loss responsibility for department with $5M in annual sales. Increased profitability by $565K in two years. -
Assistant BuyerMay Department Stores 1985 - 1987- Managed all operations for department with $16M in annual sales. Recognized a growing market niche for a secondary product line and responded with aggressive pricing and targeted advertising, resulting in a 59.5% sales increase for that line.
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Department Sales ManagerMay Department Stores 1983 - 1985- Managed department with annual sales of $1M in highest-profile store in the company. Supervised staff of 6-10 associates.
Ken Smith Skills
Ken Smith Education Details
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Strategic Planning/Information Systems -
Management -
Business -
Rex Putnam High School
Frequently Asked Questions about Ken Smith
What is Ken Smith's role at the current company?
Ken Smith's current role is Partner Services Director at SFG.
What is Ken Smith's email address?
Ken Smith's email address is ke****@****ent.com
What is Ken Smith's direct phone number?
Ken Smith's direct phone number is +190380*****
What schools did Ken Smith attend?
Ken Smith attended University Of Washington, Santa Clara University, Portland State University, Rex Putnam High School.
What skills is Ken Smith known for?
Ken Smith has skills like Management, Marketing, Project Management, Strategic Planning, Advertising, Direct Marketing, Social Media, Ebooks, Training, Product Development, Account Management, Microsoft Excel.
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