Nathan Smith Email and Phone Number
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Nathan Smith personal email
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I spearhead ambitious Channel Sales and Alliances leadership functions, teams, and business organizations for leading SaaS technology platforms. The mission, along with the help and support of cross-functional teams, is to: build, implement, and lead partner sales organizations, programs, and teams to rapidly expand market access and penetration, regionally or globally, resulting in exponential indirect sales revenue growth. To accomplish the mission, I leverage my 15+ years of exceptional technology sales experience, including Channel Sales leadership roles with Panzura, Diligent, Zendesk, and Jive Software, and technology field sales and business development roles for Dell, Oracle, Google, and Bluecoat Systems. I have proven team building, leadership, and organization scaling skills and the talent for creating partner, channel, and alliances ROI, and building strong relationships with all stakeholders, internal and external, which result in an unmatched ability to envision, create, launch, scale, sell, and deliver powerful new teams, programs, partnerships, and routes-to-market.SUMMARY OF CREDENTIALS Visionary leader and builder of Channel/Partner sales and Alliances for Panzura, Diligent, Zendesk, & JiveEnterprise sales for Google, Oracle, Dell, BlueCoat SystemsSkilled at creating new partner relationshipsInspirational team recruiter, trainer, leaderGlobal sales leadership responsibilitySaaS sales leadership and business developmentStrong business development leaderSkilled at selling to diverse verticals and industriesMS, Occupational, Workforce & LeadershipCredentialed Negotiator
Gladly
View- Website:
- gladly.com
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Head Of PartnershipsGladly Mar 2024 - PresentSan Francisco, California, UsResponsible for all indirect, partner routes-to-market, including; GTM, Tech Alliance, and Cloud Service ProvidersDeveloped and executed partnership strategies to drive growth, improve win rates, and increase partner-sourced pipeline generation.Identified and prioritized key partners based on strategic fit, aligning initiatives with product development, marketing, and sales teams.Cultivated and managed long-term relationships with strategic partners, negotiating agreements to optimize revenue growth.Drive business development efforts, identifying new opportunities through partnerships and ecosystem expansion.Collaborated cross-functionally to deliver integrated programs and drive top-of-funnel, partner-sourced pipeline, & ARR growth through joint initiatives.Established KPIs for partnerships, providing regular performance analysis and optimization recommendations.Brought 10+ years of B2B SaaS partnerships experience, with a strong track record in program build, organization launch, negotiating, pipeline development, GTM strategies and implementation, and executive collaboration. -
MemberPartnership Leaders Jan 2019 - PresentSan Francisco, UsPartnership Leaders is the global industry association for Partnership/Channel/ Alliances/Business Development leaders. -
Vice President, Channels & Alliances - GlobalPanzura Dec 2023 - Mar 2024San Francisco, California, UsResponsible for the relaunch and build out of the Panzura Channel Sales and Tech Alliances organization reporting directly to the CEOWork with cross-functional teams to start the build out of Partner Enablement, Marketing, Operations and Tech AlliancesWork with PeopleOps to build out job descriptions for a senior leadership role in Partner Programs, reporting to meDevelop and launch, along with the Chief Legal Counsel, new Tech Alliance and Referral Agreements to better support the needs of the businessDeveloped Channel & Alliances GTM strategy for 2024 and presented to the C-Suite in late December 2023Kick final day(Day 3) of 2024 Panzura SKO event presenting the 2024 Channel & Alliances GTM Plan to the entire Sales and Supporting Organizations at The Star in Frisco, TX -
Vice President, Channel SalesDiligent Apr 2022 - Dec 2023New York, Ny, UsTasked with building and leading Diligent’s first GTM Partner Sales Team and function with responsibility for North America. Responsibilities include hiring, onboarding, and leading a team of Partner Sales Managers responsible for the development of a robust group of GTM partnerships and partners supporting Diligent’s indirect RTM growth. Additionally, I support the broader Partner Organization in the development, implementation, and staffing of new Partner supporting roles, such as Programs, Marketing, Enablement, System Engineering, and Operations. -
Director, Channel Sales North AmericaZendesk Apr 2018 - Jan 2022San Francisco, California, UsSpearheaded the development of the Channel Sales program and organization for Zendesk in North America, by defining and executing GTM strategy, then building and leading a Partner Sales Team responsible for exceeding aggressive company Partner revenue goals. Identified and implemented critical and missing Partner functions like: Partners Operations, Partner Marketing, Partner Enablement, Success, Advocacy (Support), Sales Strategy, Partner Program, and GTM. Built a diverse ecosystem of GSIs, DMRs, SIs, BPO, and Tech Alliance partners that have invested in and are going to market with the Zendesk platform. Defined the GTM strategy, built the sales team, and worked internally to educate and create awareness of the value a robust and successful Partner Program can bring to a hyper-growth SaaS organization like Zendesk. Hire, train, and lead a 22-person North America Partner Sales Team (12 direct and 10 indirect reports), which resulted in partners reselling, referring, outsourcing, implementing, and launching Zendesk Services Practices and going-to-market motions with successful Zendesk-based solutions. Spearhead the development of Channel Sales for Zendesk, driving revenue from $1.5M in 2018 to $48M in 2021.Orchestrated a ‘worst-to-first’ regional story, leading the North American Region from the lowest performing Partner Region in 2018 to the # 1 position, generating $21MM revenue in 2020 (121% of quota).Launched distribution as an RTM, attracting high-scale partners including CDW, Trace3, and Softchoice.Achieved consistent high sales performance: 386% growth YoY in 2019, 121% of plan in 2020, 333% growth YoY.Built and managed partnerships with multiple GSI partners, including Accenture, TCS, Wipro, and Cognizant. -
Director, World Wide Channel SalesJive Software Jan 2015 - Apr 2018Austin, Texas, UsResponsible for creating global partner initiatives, programs, and go-to-market activities and strategies with all Strategic, GSI, SI, VAR, and OEM Channel Partners. Led a small team of remote staff, with additional dotted-line responsibilities, to identify, develop, cultivate and execute new partnerships, running joint partner GTM strategies and value propositions. Recognized for 177% quota attainment 2016, 168% Q1 and 166% Q2 2017 quota of $7.4M.Negotiated Jive’s first 2 VAR partnerships with CDW and SHI, resulting in $635K in resell revenue in 2015.Doubled the Channel Sales attributable ARR from 2015 - 2017; named President’s Club winner.Landed key new clients Starwood, Pearson, and Alfresco Software through Partners. -
Enterprise Account ExecutiveZones Jul 2012 - Jan 2015Auburn, Wa, UsManaged key Enterprise account relationships for a $2 billion global reseller and service provider committed to helping businesses complete their digital transformation. Committed to the design, deployment, integration, and management of workplace modernization, network optimization, data center transformation, and security fortification. Drove an 183% increase in sales to $3M over 3 years, serving enterprise accounts in Texas.Won San Antonio Water Systems, Freescale Semiconductor, National Instruments, Kinetic Concepts Inc., Dell Inc., Kellogg, Brown & Root. -
Territory ManagerBlue Coat Systems Jan 2011 - Jul 2012Sunnyvale, Ca, UsSold next generation web and Internet-based Visibility, Acceleration and Security products for company later known as CacheFlow, acquired by Symantec in 2016. Acted as the Field Sales Team Lead and Sales Trainer, developing new hire training and sales orientations. Chosen to be the Cloud Security Solution Team Advocate.Delivered 108% attainment of annual quota 2011 of $1.3M, an increase of 43% in 2 years.Closed the first corporate-wide Cloud Services deal with Rush Enterprises, generating $237K in year 1 revenue. -
Technology Sales RepresentativeOracle Nov 2009 - Jan 2011Austin, Texas, UsSold solutions to new and existing customers, as well as demand generation programs and events. Collaborated with Virtual Oracle Team and Channel Partners to unify account/territory strategy. Secured a $1.2M Database License and Support deal in Q4 2010 with Kellogg, Brown & Root.Achieved 118% of annual quota in 2010, serving EOG Resources, Camden Property Trust, and Nobile Energy. -
Inside Enterprise Account ManagerGoogle Inc Jun 2006 - Oct 2009Collaborated with Regional Manager and 3 System Engineers to identify and penetrate key accounts. Facilitated Lead Generation Team training and mentoring for Google Apps and Postini Email Security Solution Platform. Mentored 15+ Lead-Generation Team Members.Rapidly grew a $600K book of business to $2M, maintaining an opportunity pipeline of 300% - 400% of quota.Named Representative of the Quarter 3 times among 50+ representatives.
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Inside Account ManagerHigher Education - Dell Inc Jun 2000 - Jun 2006Round Rock, Texas, UsConduct weekly pipeline with Sales Manager and Account Executive.Support long-term growth of business through customer relationships, communication and timely problem resolution. Proactively train and increase my proficiencies in the Dell Leadership Competencies including: Business Acumen, Customer Focus, Financial Acumen, Dealing with Ambiguity, Integrity and Trust, Intellectual Horsepower and Priority Setting.Work cross functionally with Marketing, Account Executives, Regional Sales Managers, Finance and Operations to uncover business growth opportunities, pipeline management.Quarterly, present to customers: new lines of business, product roadmaps, special project business needs Attend vendor functions and executive briefings, when necessary.Demonstrate effective team leadership by motivating the team to gain results, establish clear priorities, and working to improve capabilities of individual team members.Received 'Circle of Excellence’ award twice for Top 5% Company-wide Sales Performance.
Nathan Smith Skills
Nathan Smith Education Details
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Texas State UniversityWorkforce & Leadership Studies -
Texas State UniversityApplied Arts And Sciences
Frequently Asked Questions about Nathan Smith
What company does Nathan Smith work for?
Nathan Smith works for Gladly
What is Nathan Smith's role at the current company?
Nathan Smith's current role is PSALMS 23 | VISIONARY CHANNEL SALES LEADER | TEAM & ORG BUILDER | CUSTOMER & PARTNER ADVOCATE | 3X BOY DAD.
What is Nathan Smith's email address?
Nathan Smith's email address is ns****@****esk.com
What schools did Nathan Smith attend?
Nathan Smith attended Texas State University, Texas State University.
What skills is Nathan Smith known for?
Nathan Smith has skills like Ms Office Suite, Sales Presentations, Cross Functional Team Leadership, Team Leadership, Customer Relations, Customer Loyalty, Brand Loyalty, Communication Training, Crm, Positioning, Sales, Salesforce.com.
Who are Nathan Smith's colleagues?
Nathan Smith's colleagues are David D., Noah Appelbaum, Lisa Pansini, Christina B., Alice Li, Sako M, Christian Austin.
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