Zack Smith Email & Phone Number

St Louis, Missouri, United States

St Louis, Missouri, United States

2nd Rotation: Fidelis Health Plan (New York)- Product Development, Strategic Initiatives & Innovation (3/2022 to 10/2022)• Provided support for 2023 strategic planning process and drive successful implementations of key initiatives• Conducted market landscape analysis of innovative spaces and support assessment and implementation of innovative initiatives aligned with Fidelis’ strategic objectives• Examined various sources of data and proposed operational interventions aimed at improving Medicare CAHPS scores• Assessed expenses by line of business to find opportunities to improve financial performance through margin expansion• Drafted business plan for new venture addressing Youth Mental Health Crisis for teens in New York State• Developed an understanding of health plan operations and how its core functions drive it to meet its Strategic Objectives, while also learning to leverage internal/external network to drive solutions1st Rotation: Internal Audit (7/2021 to 3/2022)• Built relationships with corporate and health plan stakeholders to develop foundational knowledge of healthcare field and audit process• Managed team of auditors toward timely and accurate completions of health plan audits and communicated results to appropriate stakeholders • Ensured health plans operated within state regulatory and Centene policy requirements, and collaborated with appropriate stakeholders to develop a plan to mitigate future risks• Assisted Internal Audit team with process review to improve the market audit process and developed a project planning tool to ensure timely audit completions• Aided in development of the 2022 Audit Plan, approved by Board of Directors

Greater St. Louis Area

-Provide on-site consulting for retailer client to deliver actionable insights to drive client's business-Conduct State of the Business reviews and provide content for quarterly board meetings-Mentor junior associates in areas of career development, networking and managing difficult conversations-Collaborate with Offshore team to deliver corporate reporting-Renegotiated client contract to increase value to Nielsen and provide more granular insights to client

Greater St. Louis Area

-Sole on-site associate-Regularly interacted with and presented solutions to client senior leadership, including C-Suite-Conducted Joint Business Planning meetings to align Nielsen services with client's strategic goals-Doubled client annual spend with Nielsen through selling in custom projects aimed at addressing key business issues-Leveraged Nielsen analytic tools to identify industry trends, making recommendations for the client business

-Presented Industry insights to all levels of client organization-Coordinated multiple projects aimed at helping the client understand more about their shoppers, including online focus groups and surveys-Expanded client relationship to new departments and higher levels of their organization-Prepared and led trainings for client merchandising teams to utilize Nielsen data to make more informed assortment and promotional decisions

Greater St. Louis Area

- Provide training and support for Roadnet Transportation Suite and Mobility Selling System- Balance workload with 40+ wholesalers simultaneously- Communicate with executive-level management at independent Anheuser-Busch wholesalers- Analyze sales data to create presentations for current vs. proposed scenarios-Assist in implementing segmented sales force structure for wholesalers-Improve merchandising service through implementing technology and processes-Analyze merchandiser data to propose changes in service allocation-Identify areas of opportunity to improve efficiency in sales and operations

Greater St. Louis Area

-Covered Fairfield, CA and Van Nuys, CA breweries-Tendered freight for all outbound shipments and inbound trade returns-Negotiated spot rates for shipments outside of contracted lanes-Customer service representative for carriers as well as wholesalers

Greater St. Louis Area

-Covered West and Central regions-Contacted carriers to check status of shipments encouraging on time pick-up and delivery- Scheduled pick-up times for carriers, ensuring product availability and prevention of out of stock situations for wholesaler

Greater St. Louis Area

-Member of the Shipment Management Team project-Managed push inventory system to maintain acceptable supply levels for wholesalers while assuring least-cost transportation solutions -Improved on time loading at the breweries through managing shortages and consolidating SKU's-Maximized truck utilization by filling loads as close to allowable weight as possible

Saint Louis, Mo

Student working toward a Bachelors degree in Business Administration with a concentration in Marketing, while serving as a captain of the Baseball team

-Prepared athletic facilities before and after competition -Oversaw operations of concession stand including display, and sales -Women’s Basketball and Volleyball public address announcer-Men’s Basketball shot clock operator and assistant to official statistician

Overland Park Kansas

-Taught fundamentals of baseball to children aged 5-14.

St. Peters, Mo

-Seasonal sales associate-Provided customer service throughout several departments-Operated cash register-Stocked shelves and kept displays neat

Master Of Business Administration - Mba

Bachelor Of Science, Business Administration-Marketing

Activities and Societies: Baseball Team Captain, Fellowship of Christian Athletes

Associate Of Arts, General Studies, 4.0

Activities and Societies: Baseball TeamDistinguished Academic All-American Baseball Team Captain