Shannon Roberts Email and Phone Number
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I have a unique combination of skills and work history. I bring several years of experience in medical and pharmacy benefits; account management; analytics; risk prediction; and direct patient care.
Rxresults | Evidence-Based Pharmacy Risk Management
View- Website:
- rxresults.com
- Employees:
- 17
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Vice President Of Clinical InformaticsRxresults | Evidence-Based Pharmacy Risk Management Nov 2023 - PresentLittle Rock, Arkansas, United States
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Director Clinical InformaticsRxresults | Evidence-Based Pharmacy Risk Management Jun 2020 - PresentResponsible for:Being a liaison between clinical, operational, and information technology areas of the company; Recommending business solutions and process improvements related to operational efficiencies and data reporting; Interpreting and summarizing data outcomes; Working with IT on business requirements; Managing the company’s clinical pharmacists as well as oversight of the company’s Drug Review Committee (DRC);Leading projects as assigned
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Manager, Clinical InformaticsRxresults | Evidence-Based Pharmacy Risk Management Apr 2018 - Jun 2020
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Senior Account ManagerRxresults Feb 2015 - Apr 2018Little Rock, Arkansas AreaResponsible for ensuring clients receive superior service:• Interact with clients, pharmacy benefits consultants/brokers, and their pharmacy benefit manager (PBM) to provide issue resolution, consultation, and analysis. • Provide timely and accurate coordination of benefit plan changes with clients' PBM. • Present operational performance metrics to clients on a quarterly basis to show specific performance measures to promote client satisfaction, client retention and potential opportunities.• Proactively review plan performance, gauge client satisfaction, and utilize technology, tools, processes and resources to anticipate and exceed clients’ needs and expectations.
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Adjunct FacultyArkansas State University Three Rivers Mar 2017 - PresentMalvern, ArClinical adjunct faculty in the Associate of Applied Science Degree in Nursing program. -
Registered NurseSt. Vincent Infirmary Dec 2013 - May 2016Little Rock, Arkansas AreaCentral Based Pool RN
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Manager, Mcad Clinical Data ServicesCatamaran Jan 2012 - Jan 2015Work collaboratively with PBM operations to research, create, and implement benchmarks and baselines, implement new clients, and develop new reports and products. Assist in preparation and development of plan review and sales presentations as it relates to Integrail services and products. Provide internal support for, and attend, the Clinical Outcomes Assessment Task Force and the IntegrailRx Forum, including analysis and recommendations of clinical interventions available within SXC, especially as it pertains to information stored in both systems, selection of risk scores and markers for inclusion/exclusion criteria, analysis to support outcomes assessment and return on investment. Assist in development and QA of clinical protocols, assist with drafting template letters for interventions, assist in development of case studies for marketing for new business and upsells, evaluate HEDIS/NCQA/CMS guidelines and assist in development of new interventions. Act as subject matter expert in client meetings. Act as a team member to support and promote development of future enhancements and uses of both products within the company and by external clients, including, but not limited to, CMS reporting, STARS criteria, prescriber profiling, and patient centered medical homes. -
Registered NurseSaline Memorial Hospital May 2005 - Dec 2013Perform assessments, develop a plan of care, implement and evaluate the careAdminister medications and treatments as ordered by physicians and in keeping with the current clinical nursing practice.Direct, monitor and evaluate the care delegated to non-licensed personnel.Work collaboratively with an interdisciplinary team to assure the safe and accurate delivery of care.
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Senior Account CoordinatorNmhc Aug 1998 - Dec 2004Directed meetings with new customers to obtain pertinent information to implement their prescription benefit plan. Disseminated information to the appropriate departments and ensured new plans were implemented appropriately. Worked with Account Managers to research complex issuesTrained new Account Coordinators and delegated tasks appropriatelyWorked closely with assigned customers on day-to-day issues; ran reports; attended benefit fairs and annual plan reviews. -
Credit RepresentativeQuality Foods, Inc. 1995 - 1999Worked with the salespeople in my territory to keep accounts in good standing; reviewed credit reports and applications for new customers; assisted with clean-up of the accounts receivable and ensured payments were posted to the correct invoice.
Shannon Roberts Skills
Shannon Roberts Education Details
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University Of Arkansas For Medical SciencesHealthcare Data Analytics -
National Park Community CollegeCompleted
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University Of Ar At Little RockNursing
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University Of Arkansas At Little RockNursing
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Pulaski Technical CollegeComputer Information Systems
Frequently Asked Questions about Shannon Roberts
What company does Shannon Roberts work for?
Shannon Roberts works for Rxresults | Evidence-Based Pharmacy Risk Management
What is Shannon Roberts's role at the current company?
Shannon Roberts's current role is Vice President of Clinical Informatics at RxResults.
What is Shannon Roberts's email address?
Shannon Roberts's email address is ro****@****bal.net
What is Shannon Roberts's direct phone number?
Shannon Roberts's direct phone number is +150186*****
What schools did Shannon Roberts attend?
Shannon Roberts attended University Of Arkansas For Medical Sciences, National Park Community College, University Of Phoenix, University Of Ar At Little Rock, University Of Arkansas At Little Rock, Pulaski Technical College.
What are some of Shannon Roberts's interests?
Shannon Roberts has interest in Disaster And Humanitarian Relief, Health.
What skills is Shannon Roberts known for?
Shannon Roberts has skills like Healthcare, Hipaa, Nursing, Healthcare Management, Clinical Research, Hospitals, Healthcare Information Technology, Data Analysis, Account Management, Customer Service, Medical/surgical, Program Management.
Who are Shannon Roberts's colleagues?
Shannon Roberts's colleagues are Andra Kaufman, Debby Demaree, Mindy Davidson, Jason Reeves, Alan Gardner, Kevin Doll, Karel Mosebrook.
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Shannon Roberts
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